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Genesis of Naples

Naples, FL

4.6
531 Reviews
The Genesis lineup is graced by three elegantly and expertly crafted sedans: the G70, G80, and G90. Each feature the kind of power, performance, and nimble handling that will take your driving experience to new heights. We invite you to explore the model that speaks to you and then contact us to schedule a test drive at your convenience. Beyond working closely with you to determine which Genesis sedan is perfect for your driving needs, we are also committed to helping you understand which financing package allows you to drive your new G70, G80, or G90 home on your terms, eschewing typical over-the-top sales cues in favor a sophisticated and streamlined purchasing experience.
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6780 Airport Rd N

Naples, FL

34109

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Showing 531 reviews

February 08, 2025

The sales person was very knowledgeable and easy to work with. The vehicle was ready for pick up and detailed as he said it would be. More

by JERRY93
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Ortiz
Feb 10, 2025 -

Genesis of Naples responded

Jerry, we're delighted to hear that your experience with our team at Genesis of Naples was smooth and satisfying. Thank you for choosing us!

February 08, 2025

First I want to Thank Ricardo for his help, he was so patient with us, even tho it was past his closing time, he still did not resist on helping us.. and I love my new car, am happy with.👌 thanks again More

by SHAWRACQUEL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Quintana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

Genesis of Naples responded

We're delighted to hear that Ricardo and the team at Genesis of Naples provided such excellent service! Enjoy your new car, and thank you for recommending us. Safe travels ahead!

February 08, 2025

JC was the most courteous and helpful service man I have ever met! He was great More

by peckle00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

Genesis of Naples responded

While we appreciate the kind feedback about JC, it is disappointing to see the low rating. If there is anything more we can do to improve your visit or earn your 5 stars, please don’t hesitate to reach out. Thank you, Joy Zellers-Rautenkranz - Operations Manager - (239) 325-1999 ext. 3231 - genesismanager@gotamiami.com

February 07, 2025

Easy scheduling. Good service while there. Only issue is at 5 the nite before you canceled my loaner. Poor form. More

by kmsteele1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richeka "Ricky" Providence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

Genesis of Naples responded

Thank you for sharing your feedback with us at Genesis of Naples. We're glad to hear the scheduling and service went well, but we apologize for any inconvenience caused. Our courtesy vehicles are not guaranteed, as they are based on the type of service and availability. If you would like to discuss your experience further, please reach out.

February 07, 2025

Great costumer service can’t complain, it was a wonderful experience. I recommend at all times More

by CARMENCURTIS12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Mack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

Genesis of Naples responded

Thank you for your confidence in Genesis of Naples, and for your business. We are grateful to have you as a customer!

February 07, 2025

Our salesman was wonderful. Never any pressure and he spent a great deal of time with us during the delivery process, showing us how everything works. More

by LON.G
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Reilly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2025 -

Genesis of Naples responded

We're delighted to hear that your experience with our salesman at Genesis of Naples was so positive and informative. Thank you for sharing this feedback, and enjoy all the features of your new vehicle!

February 07, 2025

Amazing Experience… all work was completed on time and the scratches on the Drivers side door panel were removed!! More

by jonesnaples
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexandra Celis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Mack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Midlam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richeka "Ricky" Providence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alejandra Quintana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Ruis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Sierra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2025 -

Genesis of Naples responded

We're delighted to hear about your amazing experience with Genesis of Naples! It's great that our team could complete the work on time and address those scratches for you. Thanks for sharing your feedback!

February 07, 2025

Amazing experience. None of the games of other dealerships. They work with you to get the best deal for you and your situation. Refreshing experience. More

by Tim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Prater
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Burdge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2025 -

Genesis of Naples responded

Timonga, we're delighted to hear that you had an amazing and refreshing experience with us at Genesis of Naples. Thank you for your kind words!

February 06, 2025

Jason was professional, accommodating and great to work with as we purchased our new GV80. Highly recommended Jason and Genesis of Naples! More

by MWIEGNER2929
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Prater
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2025 -

Genesis of Naples responded

We're delighted to hear that Jason provided such a professional and accommodating experience during your Genesis GV80 purchase at Genesis of Naples. Thank you for the recommendation, and enjoy your new vehicle!

February 05, 2025

Dealership performed all the necessary repairs and Peter was very pleasant to work with, however, having to leave your vehicle for almost one month is unacceptable. Genesis did cover my rental, and that is More

by jeannepic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Peter Franks
Feb 05, 2025 -

Genesis of Naples responded

While I'm glad to hear that Peter provided pleasant service and the necessary repairs were completed, I also understand how frustrating it must have been to wait for almost a month. We appreciate both your patience and feedback regarding parts availability and invite you to reach out if there's anything else you'd like to discuss. Thank you, Joy Zellers-Rautenkranz - Operations Manager - (239) 325-1999 ext. 3231 - genesismanager@gotamiami.com

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