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Genesis of Naples

Naples, FL

Overview
Employees
Reviews
Vehicles
4.6
462 Reviews
The Genesis lineup is graced by three elegantly and expertly crafted sedans: the G70, G80, and G90. Each feature the kind of power, performance, and nimble handling that will take your driving experience to new heights. We invite you to explore the model that speaks to you and then contact us to schedule a test drive at your convenience. Beyond working closely with you to determine which Genesis sedan is perfect for your driving needs, we are also committed to helping you understand which financing package allows you to drive your new G70, G80, or G90 home on your terms, eschewing typical over-the-top sales cues in favor a sophisticated and streamlined purchasing experience.
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6780 Airport Rd N

Naples, FL

34109

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Showing 462 reviews

January 12, 2025

Overall my buying experience was fantastic. Ricardo was my amazing and knowledgeable sales professional. Genesis is at a new level and look forward to seeing their own building and service ce More

by SSARADIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo Quintana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Valentin
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Jan 13, 2025 -

Genesis of Naples responded

We're delighted to hear that Ricardo and Alex made your experience at Genesis of Naples fantastic! We appreciate your support and look forward to assisting you with any future needs or purchases. Enjoy the G70, and we hope to see you again soon for that additional SUV!

January 12, 2025

purchased a used car here. The salesman did a great job. and the entire process was smooth and easy. More

by jimebrown55
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sawyer Scandore
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 13, 2025 -

Genesis of Naples responded

We're delighted to hear that your car purchase experience was smooth and easy at Genesis of Naples. Thank you for choosing us!

January 12, 2025

Mike Johnson is our salesperson. He did a great job with us. He’s knowledgeable and personable. The financing process was quick and painless More

by kevin@blueandalder.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael "MJ" Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 13, 2025 -

Genesis of Naples responded

We're delighted to hear that Mike made your experience at Genesis of Naples smooth and enjoyable, Kevin. It's great to know the financing process was quick and painless too! Thank you for choosing us!

January 11, 2025

The AC problem we had is known by Genesis for our model year 2023, yet we had to rent our own car because they claimed to have no loaners. The repair took 4 weeks to complete with limited communication. More

by crkkrc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JC Davies
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Jan 13, 2025 -

Genesis of Naples responded

I'm sorry to hear about the inconvenience you faced with your AC repair and lack of communication. We strive for better service so it's disappointing to learn we fell short here. Please feel free to reach out if you'd like us to address any remaining concerns or questions directly. Thank you, Joy Zellers-Rautenkranz - Operations Manager - (239) 325-1999 ext. 3231 - genesismanager@gotamiami.com

January 11, 2025

Exceeded my expectations friendly courteous cleaned my vehicle as part of the service and the service was completed earlier than promised More

by waldo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter in service
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Jan 13, 2025 -

Genesis of Naples responded

We're delighted to hear that your experience at Genesis of Naples exceeded expectations and included some extra perks like a vehicle cleaning, Waldo! Thank you for sharing this positive feedback with us.

January 10, 2025

Professional, on schedule pickup & drop off of courtesy vehicle, accommodating to my schedule & location, communication. More

by Khinkson1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo Quintana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JC
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Jan 10, 2025 -

Genesis of Naples responded

We're delighted to hear that our team at Genesis of Naples met your expectations with professional service and convenient scheduling. Thank you for sharing your experience!

January 09, 2025

Everyone at Genesis of Naples especially JC we’re helpful and very courteous throughout our service appointment. More

by REL28623
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JC
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Jan 09, 2025 -

Genesis of Naples responded

We're delighted to hear that JC and the team at Genesis of Naples provided you with helpful and courteous service. Thank you for sharing your experience!

January 09, 2025

The sales staff was great, professional and very knowledgeable. The training on the car was very helpful More

by fjahnke
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Geary
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 09, 2025 -

Genesis of Naples responded

We're delighted to hear that our sales staff at Genesis of Naples provided you with a professional and informative experience. Thank you for the kind words!

January 09, 2025

Extremely professional, courteous and care about the customer. Peter in service is fabulous and reaches out to communicate what is being done and when the car is ready! 5 star rating for sure!!! More

by JOHNDCOX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Kalinowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter in service
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Jan 10, 2025 -

Genesis of Naples responded

John, we're delighted to hear that Peter and the Genesis of Naples team provided you with such a professional experience. Thank you for your 5-star rating!

January 08, 2025

Genesis of Naples provided exceptional service. They fit me in a week before my appointment to accommodate my travel schedule and did a great job with all my repairs. I was very pleased with the More

by scottpgeorge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pawel, Peter
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Jan 09, 2025 -

Genesis of Naples responded

We're delighted to hear that Genesis of Naples was able to accommodate your schedule and provide exceptional service. Thank you for sharing your positive experience, and we're glad everything went smoothly with your repairs!

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