
Gengras Subaru Torrington
Torrington, CT
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3,804 Reviews of Gengras Subaru Torrington
Airbag recall Everyone was professional and pleasant. They were very efficient. Took less time than estimated. They kept me informed and asked if I had any question Everyone was professional and pleasant. They were very efficient. Took less time than estimated. They kept me informed and asked if I had any questions. Thanks LF More
Great Experience at Center Subaru I just bought my 3rd Subaru at this dealership and it was again a great experience. Ally was very helpful and knowledgeable and Joe made sure I got th I just bought my 3rd Subaru at this dealership and it was again a great experience. Ally was very helpful and knowledgeable and Joe made sure I got the deal I could afford. More
Traded my Forester in on a new Outback Everyone at Center Subaru was friendly and efficient. This was my best car purchasing experience ever! Tai stayed in touch for over a month but wa Everyone at Center Subaru was friendly and efficient. This was my best car purchasing experience ever! Tai stayed in touch for over a month but was never intrusive. This was my best car purchasing experience ever! More
purcahase of 2019 Impetza It was a pleasure dealing with sales &inance departments who made theo prceess seamless Mike Pereshiino was very friendly and knowledgeable as well a It was a pleasure dealing with sales &inance departments who made theo prceess seamless Mike Pereshiino was very friendly and knowledgeable as well as Greg Sheba. More
Easiest, most positive car-buying experience ever! From the moment I walked in, it was a no-pressure experience. My salesman, Tracy, was knowledgeable, friendly and respectful. I told him the car I was From the moment I walked in, it was a no-pressure experience. My salesman, Tracy, was knowledgeable, friendly and respectful. I told him the car I was interested, the features that were most important to me and the amount I could spend. He listened, asked relevant questions, and sent me out for a test drive by myself (yes, you read that right...talk about respecting your customer!). When I returned, he presented me with 3 options for payment for exactly what I asked for. He didn't try to up-sell me or play games. I had been to another dealer earlier who played the ol' "This is the best offer we have." And then, "well, let me go back and see what we can do" 2 or 3 times, each time being well out of the price range I originally gave. I felt respected by both Tracy and Joe, one of the managers. When I picked up the car with my husband, both Tracy and Greg, our finance guy, were thorough, but didn't keep us there for hours, which has always been my experience when picking up a car. Most importantly, they continued to keep their focus on me (as opposed to my husband). So many salespeople talk only to the man; these guys kept the focus on me, the buyer. Way to go, guys. I highly recommend Center Subaru and love my new Crosstrek! More
Perfect, no-pressure car buying experience They were professional and courteous. They didn't use any pressure tactics when we said we wanted to test drive other vehicles. They understood that They were professional and courteous. They didn't use any pressure tactics when we said we wanted to test drive other vehicles. They understood that that's part of the buying process, and simply displayed confidence in their vehicles--a confidence I have grown to share. More
Had an excellent experience in purchase of Subaru Outback. Jonathan Villamar, our sales associate was personable, knowledgable, and professional. Our needs were fully met. The staff and facilities are terrifi Jonathan Villamar, our sales associate was personable, knowledgable, and professional. Our needs were fully met. The staff and facilities are terrific and we're looking forward to a continuing relationship. . More

The experience was superior In just a matter of hours I was able to trade in my 2016 Forester for a 2019 Forester Sport. Jonathon was extremely helpful answering all my questions In just a matter of hours I was able to trade in my 2016 Forester for a 2019 Forester Sport. Jonathon was extremely helpful answering all my questions and concerns.i couldn’t be happier!!! More
good experience We had a good experience buying a new Outback. The staff was friendly, knowledgable and professional with no high pressure.We look forward to a conti We had a good experience buying a new Outback. The staff was friendly, knowledgable and professional with no high pressure.We look forward to a continuing relationship with Center Subaru. More
Straight up and to the point I went in looking for a newer used car without knowing specifically what I wanted. Told the salesperson some criteria of features and, most importantl I went in looking for a newer used car without knowing specifically what I wanted. Told the salesperson some criteria of features and, most importantly, price point and I was matched with a great car with low mileage, more bells and whistles than I bargained for, all for the precise payment I had asked for. Never felt like I was being sold to or pressured to buy something I didn't really want or was more than I wanted to afford. It felt like I was being worked with and not worked on. No surprises when it came down to the pick up and finalizing the sale. I believe I got a fair price and am only rating the price as 4 stars cause, don't we all wanna pay even less? More