
Gengras Subaru Torrington
Torrington, CT
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3,804 Reviews of Gengras Subaru Torrington
Amazing Experience! After being burned my another local Subaru dealership (sold the car out from under us), we found two used Foresters online at Center. My wife immediat After being burned my another local Subaru dealership (sold the car out from under us), we found two used Foresters online at Center. My wife immediately called to check stock and Allie answered the call. She pulled the paperwork while we were on the phone and assured us that she would hold the vehicles for us. A few hours later, we arrived, an hour before the dealership closed. Allie introduced herself; we were impressed from the start. She was extremely friendly - not pushy or sales-pitchy whatsoever. Since we had our four year old with us, I went on the first test drive and we chatted. Upon arrived back at the dealership, my wife then took a drive. Once they got back, we decided on a 2017 Forester Premium. Allie ran the numbers and helped us to secure the car.. I was most impressed on how she stayed well past closing to help us with everything, even offering food for us and our son while we waited. Allie was a real pleasure to deal with - she spoke to and treated us like people, not another commission check. She answered every question we had and explained everything very well. Greg from Financing helped us with the paperwork and explained the upgrade packages very well, presenting options for us; we worked out a deal and settled on the extended warranty which covers pretty much everything, less basic maintenance items. The dealership itself was extremely clean, very inviting, and all employees were very friendly. I look forward to having my vehicle serviced by Center and doing business with them again. More
No Pressure Experience! I knew what I wanted, and didn’t want to be talked into anything, but open to listen. Mike was patient and accommodating which made the experience a g I knew what I wanted, and didn’t want to be talked into anything, but open to listen. Mike was patient and accommodating which made the experience a great one... I never felt pressured and know he gave me the best deal! More
Forester lease My family and I have bought and leased several cars from Center Subaru and have always had a great experience there. Our salesman Mike Persechino is My family and I have bought and leased several cars from Center Subaru and have always had a great experience there. Our salesman Mike Persechino is a friendly, attentive, professional and knowledgeable employee. All of our questions were answered thoroughly. More
center subaru: a very thorough experience the dealer ship was very thorough in explaining everything to me and in a good way. David gave me a tour of the facility, told me what to expect from the dealer ship was very thorough in explaining everything to me and in a good way. David gave me a tour of the facility, told me what to expect from them. he also explained basically everything about the car in terms of features and such, the financial part of buying the car, leasing vs buying, etc, making sure I knew everything. was not shady whatsoever and not trying to put some fee on me that I wasn't aware of or didn't know about and wanted to make sure I had the exact car that I was looking for. the only thing he did not tell me was that my free complimentary service was for the 2,500 mile mark. but I would still highly recommend this dealership going forward and will send anyone I know who is interested or looking into getting a subaru More
Great service! Even though this service included unexpected necessary repairs, Mark always makes the experience as good as it can be. A smile, a car wash and the of Even though this service included unexpected necessary repairs, Mark always makes the experience as good as it can be. A smile, a car wash and the offer of a loaner goes such a long way!! Always great to work with. Thank you! More
Back to Center Suburu I have purchased three new Suburu Legacy's, the 1st from Center and the 2nd from another dealer. I had a couple of service issues with the second vehi I have purchased three new Suburu Legacy's, the 1st from Center and the 2nd from another dealer. I had a couple of service issues with the second vehicle and was not very happy with the Service Dept. Both Mike Persechino, Sales and my dealiings with the Service Dept have been very good. . More
Center Subaru #1 Sales Force in the Hills and Valleys Mike P. and the gang at Center Subaru took me under their wings by presenting better prices than their competitors in other parts of the state through Mike P. and the gang at Center Subaru took me under their wings by presenting better prices than their competitors in other parts of the state through phone calls, text messages and on site presentations. They walked me through all the new safety features, none of which I’d seen before, having driven my 2006 Outback for 152,000 miles. More
Purchase of my 2019 Crosstrek in Sept 2018. I was very impressed with this dealership as soon as we walked in. We were greeted immediately by sales man David Robinson. He gave us a tour of the e I was very impressed with this dealership as soon as we walked in. We were greeted immediately by sales man David Robinson. He gave us a tour of the entire building and offered us beverages. He was able to get us in the price range we needed without haggling. I’m very pleased with the service I received from David and other staff. We ended up leasing 2 Crosstreks. More
Great Experience The folks at Center Subaru are there to help you through the difficult experience of getting a new or used car. We came away with the sense that this The folks at Center Subaru are there to help you through the difficult experience of getting a new or used car. We came away with the sense that this dealership had our best interests in mind, as we wound through the various purchase and leasing options. We were so pleased we sent our best firiends there, and they were happy and well cared for. More
Promises made are promises kept The title says it all. This is a firm whose customer service practice permeates throughout all its departments. We recommend the company. They’re doi The title says it all. This is a firm whose customer service practice permeates throughout all its departments. We recommend the company. They’re doing it right! More