Gengras Subaru Torrington

Excellent Experience David Robinson is the salesman we met when we walked into the Subaru Dealership. He was extremely well informed about all the issues that we raised in David Robinson is the salesman we met when we walked into the Subaru Dealership. He was extremely well informed about all the issues that we raised in looking for the sort of car just right for us. His manner was friendly and patient as well, and he guided us to a car with which we are very happy.. The sales manager James Sands was also very helpful, and the entire environment of Center Subaru was welcoming. More

Met my Expectations Tai was wonderful! He listened to my needs and expectations. I can not wait to drive away in my Subaru! He came highly recommended and I would recomme Tai was wonderful! He listened to my needs and expectations. I can not wait to drive away in my Subaru! He came highly recommended and I would recommend him to everyone ( already have ). Thank You Tai! More

Excellent. Very helpful and friendly. Jonathan Villamar was the employee I met with, and he was incredibly helpful. He was friendly, accommodating, and told me everything I needed to know Jonathan Villamar was the employee I met with, and he was incredibly helpful. He was friendly, accommodating, and told me everything I needed to know about my new Subaru. James Sands also did an excellent job helping me. He was incredibly friendly and outgoing, and he explained everything to me very thoroughly. I had an excellent experience. More

Amazing car buying experience I returned to Center Subaru when I was thinking about trading in my 2014 Subaru Impreza wagon for a 2018 Crosstrek. Joe did a great job answering all I returned to Center Subaru when I was thinking about trading in my 2014 Subaru Impreza wagon for a 2018 Crosstrek. Joe did a great job answering all of my questions about the Crosstrek and worked with me to arrive at a price that would work for me financially. The day that I went to pick up my new vehicle the weather was bad. Joe arranged for my vehicle to be ready for pick up earlier than originally planned, so I could be back home before the roads got bad. He also was extremely nice to my 10 year old son, who accompanied me to pick up the Crosstrek, since school was cancelled that day. I would recommend going to see Joe at Center Subaru to anyone looking to purchase a new car. More

Veterans/Military Friendly After visiting four dealerships, I went to Center Subaru in Torrington, CT. David greeted me with his calm energy that made me feel at ease. I spoke w After visiting four dealerships, I went to Center Subaru in Torrington, CT. David greeted me with his calm energy that made me feel at ease. I spoke with him for about 20 minutes. I asked him if Center Subaru offered veterans/military incentives (it's listed on their website) and he said yes. Being military friendly was crucial to me; not all dealerships have a plan for the military. He gave me a quick tour, then showed me the vehicles I was interested in. David made me feel confident enough to make an appointment to test drive the 2017 Impreza, which is the vehicle I purchased the following week. Thanks to David, and other staff, the purchasing process was calm. And speaking as a veteran, David took care of me. So if you are trying to find a dealership that is fair and military friendly, I suggest you visit David at Center Subaru. More

Absolutely Amazing Car Leasing Experience Jonathan, my sales rep, was extremely helpful and patient as I worked through finding the perfect car to transport my elderly aunt. He wanted me to fi Jonathan, my sales rep, was extremely helpful and patient as I worked through finding the perfect car to transport my elderly aunt. He wanted me to find the right car, even if it meant it might not end up being a Subaru -- he did not pressure me and he was very gracious as I told him I needed to visit competitors' dealerships to make comparisons (yet he knew the Subaru Forester would end up being the perfect car). Greg in Finance gave me great advice (and an education) on leasing. I found Joe, in Management, so trustworthy, as I made this major decision. He made sure I felt A-OK about every detail, whether sales or finance related. His sense of humor was an added plus. James in Finance was a pleasure to work with as he handled my lease transaction. He was so organized and efficient, but happy to field any questions -- his knowledge was beyond his years. At the end, my sales rep, Jonathan, stayed on way beyond his shift to take time to go over the features of the Forester, and even volunteered to shuttle me back from the Hartford Airport, where I needed to return my rental car. Even in the days following my lease signing, the team at Center Subaru has been in close touch with me to make sure I am 100% satisfied. I would recommend Center Subaru without hesitation. More

Best car buying experience Went in feeling a little discouraged about buying a car and Mike made it the easiest thing in the world. Worked with everything I gave him. I could no Went in feeling a little discouraged about buying a car and Mike made it the easiest thing in the world. Worked with everything I gave him. I could not have asked for a better first car buying experience More

Stress Free From start to finish, my experience with Center Subaru was a breeze. Mike was friendly and professional. There was no pressure to buy and he wanted to From start to finish, my experience with Center Subaru was a breeze. Mike was friendly and professional. There was no pressure to buy and he wanted to make sure I got exactly what I wanted for the best price. I walked out the same day as an owner of a Subaru WRX and couldn't be happier. More

Very pleasant car buying experience. I purchased my 2018 Impreza from Center Subaru in January. This is my second Impreza after decades of driving Honda vehicles. My first Impreza is a I purchased my 2018 Impreza from Center Subaru in January. This is my second Impreza after decades of driving Honda vehicles. My first Impreza is a 2015 that unfortunately was not purchased here, but I wish I had as I have had all of the services done at Center Subaru and have always been well treated. When it came time to pass the 2015 on to my son there was no question in my mind as to which car I would replace it with and who I would be buying it from. So I popped in to Center Subaru with just a few hours notice where I met Zach Wood in the sales department. I had a few special preferences for transmission style and rack attachments and while Zach was finding the car I wanted Eric Landi from the parts department researched my rack requirements and found a solution. The car arrived a few days later and after a concise review of the features from Zach I was on my way with my first service appointment already scheduled. The staff at Center Subaru were attentive and found me the car I wanted. There was no hard sell or pressure to include any additional options that I did not want. I recommend Center Subaru to all my friends who are looking for a new car. More

Purchase experience Tai was very professional, knowledgable, and easy to work with. I would recommend him to anyone interested in purchasing a Subaru. I can say the same Tai was very professional, knowledgable, and easy to work with. I would recommend him to anyone interested in purchasing a Subaru. I can say the same about his manager, Joe. More