
Gengras Subaru Torrington
Torrington, CT
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3,804 Reviews of Gengras Subaru Torrington
Had my short block replaced. Mark was an excellent advisor through out the whole process. He kept me informed of the progress of my vehicle and provided the best customer service. I will continue to b advisor through out the whole process. He kept me informed of the progress of my vehicle and provided the best customer service. I will continue to bring my vehicles to center Subaru for all my service needs More
Got a free tire rotation and oil change because it was my 5th visit here. mike(?) organized my express service on May 23rd for my cross trek. the inspections are great too because they give me peace of mind 5th visit here. mike(?) organized my express service on May 23rd for my cross trek. the inspections are great too because they give me peace of mind and help me plan if I have to get anything fixed in the future. More
Quick and Courteous Service, Always! I'm always pleasantly surprised at how painless and quick an experience I have at Center Subaru. The employees are always kind but also succinct and t I'm always pleasantly surprised at how painless and quick an experience I have at Center Subaru. The employees are always kind but also succinct and to the point. They don't try and sell a bunch of unnecessary services like they do at other dealerships. I get an explanation of what was done, what might be needed in the future, and I'm on my way. I trust them to only recommend additional service when it is absolutely necessary. As long as I live in NW CT, they have a customer for life! More
professional This is the best service dept. I have ever used and I am 70 years old. They are knowledgeable, professional and courteous. Xylina Soto made the enti This is the best service dept. I have ever used and I am 70 years old. They are knowledgeable, professional and courteous. Xylina Soto made the entire visit painfree including phone calls to keep me abreast of the service progress. Much appreciated as it helped me to plan my day. More
Last week I took my car to do the oil change, as always the service was fast, Xylina told me that I had to do the front brakes . Which I returned two days later to do it. Has been more than five years sinc the service was fast, Xylina told me that I had to do the front brakes . Which I returned two days later to do it. Has been more than five years since I always do the service in this dealership and never had a problem. More
Recall service Recently brought my vehicle in to have an airbag recall taken care of. All staff were easy to work with, accommodating and made the entire process an Recently brought my vehicle in to have an airbag recall taken care of. All staff were easy to work with, accommodating and made the entire process an easy one. Xylina was very helpful and made sure I had everything I needed. She is a great representative of the dealership and is one of the reasons I have my vehicle serviced by Center Subaru. More
Came in today for oil change/tire rotation and left a Center Subaru customer for life. And I already loved my buying experience and my Forester! Huge thank you to Michael Katz and to Manager Joe Cabrera! Center Subaru customer for life. And I already loved my buying experience and my Forester! Huge thank you to Michael Katz and to Manager Joe Cabrera! I received a level of customer service I am still totally blown away by. SUBARUS are THE CAR to drive and CENTER SUBARU is THE DEALERSHIP to buy and service! Thank you so much! More
Ease during these uncertain times I was interested in test driving and purchasing a vehicle but wasn't sure how it would during these uncertain times. I was very pleased with the serv I was interested in test driving and purchasing a vehicle but wasn't sure how it would during these uncertain times. I was very pleased with the service I received from Jonathan Villamar and James Sands and never felt uncomfortable. Frankly, it was probably the easier auto purchase I've ever made. More