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Gengras Subaru Torrington

Torrington, CT

4.6
3,804 Reviews

45 Winsted Rd

Torrington, CT

06790

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3,804 Reviews of Gengras Subaru Torrington

May 22, 2020

As Aways Excellent Services I worked with Xylina for my last service ad she was professional and courteous. She had a loaner waiting when I dropped off my car and service was pe More

by Freeway2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Xylina Soto
May 21, 2020

I had a problem with my key getting stuck in the ignition. They treated me with the utmost respect. They helped me get my extended warranty to cover the cost. They took care of everything. I would h More

by Bfreid722
Recommend Dealer
Yes
Employees Worked With
John Cersoli
May 21, 2020

I am at center Subaru almost once a month, they take care of me and make me feel at home. Trust and car dealership are not 2 words you see in the same sentence but I trust center Subaru. More

by Nana2017
Recommend Dealer
Yes
Employees Worked With
Mike Persechino, Joe Cabrera, Xylina Soto, Mark Orcutt, Liza Wynne, Tai Maher, Mike Katz, Logan Fodor
May 19, 2020

Great from start to finish This dealership is like family. We have purchased 5 cars from them and each experience has been GREAT. Jonathan has always gone that extra mile to get More

by wholegrain
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Villamar, Xylina Soto
May 19, 2020

Been coming to center Subaru for over 20yrs. Excellent service. Always pleasant and goes above and beyond. Xylina is by far the best to deal with. More

by Michaelrlesure
Recommend Dealer
Yes
Employees Worked With
John Cersoli, Xylina Soto
May 17, 2020

I had a scheduled appointment for an alignment and oil change. Was told it would take no longer than 90mins. I was there for 3 1/2 hours. Very disappointed. More

by morganmay12
Recommend Dealer
No
Employees Worked With
Mark Orcutt
May 19, 2020 -

Gengras Subaru Torrington responded

We are sorry for your experience with us. We agree that your service should not have taken that long, we appreciate the constructive criticism and would like to offer you a complimentary oil change and tire rotation for your inconvenience. We are glad we were able to reach out and try and make this right. We hope you'll give Center Subaru another chance! Thank you, Center Subaru Management

May 17, 2020

New Car I was in the market for a new car and the staff at Center Subaru were friendly and patient. It made for a stress free and easy purchase. More

by sk479971
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Villamar, Joe Cabrera, James Sands
May 17, 2020

Bought a 2020 Subaru Crosstrek in March The staff at Center Subaru made the purchasing process pleasant and professional, from our initial visit to test drive a car to the eventual delivery More

by Nutmegger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Villamar, James Sands
May 16, 2020

Recall Service Came in for a recall service repair. The staff was very professional and polite, the service waiting area was comfortable and clean and work was compl More

by mag
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Xylina Soto
May 16, 2020

I had prompt accurate concise conversation during this scary time. I knew what I was looking for an Allie assisted me . The process was different than ever before but equally satisfying! More

by Patti
Recommend Dealer
Yes
Employees Worked With
James Sands, Allie Grosso
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