
Gengras Subaru Torrington
Torrington, CT
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3,804 Reviews of Gengras Subaru Torrington
I just brought my Subaru in to get the passenger side wiper fixed and while I was there, I asked Ralph if they would be able to quote and possibly perform the service work that I had gotten from Valvolin wiper fixed and while I was there, I asked Ralph if they would be able to quote and possibly perform the service work that I had gotten from Valvoline. Since I didn’t have the vehicle inspection paper with me, Ralph said that I could call valvoline and have them mail email it to him, which Taylor from Valvoline did. I don’t understand why I was charged $115 for the vehicle inspection again from Center Subaru? I am usually satisfied with all the work they do and I would always recommend them them however, I am disappointed that I was charged for something that I myself provided to Ralph. Also, the work would cost $1,385 if performed at Center Subaru. I got a quote for performing the same work for $600. Thank you for your time. More
Great selection and efficient service Center Subaru had an excellent inventory compared to other dealerships we visited. The purchase process was efficient and easy from start to finish. Center Subaru had an excellent inventory compared to other dealerships we visited. The purchase process was efficient and easy from start to finish. Every member of the staff was friendly and helpful at each step along the way. More
Great to deal with! Had to have recall work done on my used Subaru and needed a loaner. Center Subaru was very professional and easy to deal with. I highly recommend them Had to have recall work done on my used Subaru and needed a loaner. Center Subaru was very professional and easy to deal with. I highly recommend them! More
My new used car Nick was great, he wxplained the whole car to me inside and out. He was very good. He went out of hus way coming in on his day off. Although paperwork Nick was great, he wxplained the whole car to me inside and out. He was very good. He went out of hus way coming in on his day off. Although paperwork takes forever, but I was very hapoy he could accomodate me . More
Mike helped me get into the car I have always wanted!! I came in with some problems with my current car. Not only did he sit with me to help me through that but ended up getting me into the car I have alway came in with some problems with my current car. Not only did he sit with me to help me through that but ended up getting me into the car I have always wanted for the right price. We have worked with him for years and will continue to do so! More
A very friendly place to buy a car....sales people are down to earth and helpful. This is our 3rd vehicle from Center. Very excited about this car! down to earth and helpful. This is our 3rd vehicle from Center. Very excited about this car! More
Incredible service from caring employees I recently bought a used 2009 Outback from another dealer and had some issues with it. I took it to Center Subaru as my family has purchased a few car I recently bought a used 2009 Outback from another dealer and had some issues with it. I took it to Center Subaru as my family has purchased a few cars from them over the years and have had nothing but positive experiences with them. Eric and John were exceptionally helpful in making sure my car got the work that was needed with the parts best suited to the longevity of the vehicle. All of this was done in a timely manner and communication during the process was open and helpful. I cannot recommend this establishment enough as they have always helped me and my family out with our cars and done the best work possible. A special thanks to John and Eric! More
Overall good experience No pressure Helpful. Was Overall good experience No pressure Helpful. Was knowledgeable and friendly James in finance was also a pressure to deal with. Would recomme Overall good experience No pressure Helpful. Was knowledgeable and friendly James in finance was also a pressure to deal with. Would recommend this dealer ship to others. More
Great Experience Buying My First New Car! After my vehicle was totaled I needed to find a car quickly and at a good price. My sales associate Jessie provided quick pricing when I asked and gra After my vehicle was totaled I needed to find a car quickly and at a good price. My sales associate Jessie provided quick pricing when I asked and graciously worked with her sales manager Joe to match pricing from another dealership I did not have a good experience with. I desperately wanted the Cool Gray Khaki color for my Crosstrek but they did not have any in stock however they had a few in transit so I would have to wait. The sales manager offered me a loaner vehicle until the car came in when I lost my rental once my car was deemed totaled. They truly went above and beyond to get me the exact car I wanted instead of letting me settle for a different color. The business manager I worked with, James Sands, was thorough, helpful and personable. He didn't try to pressure me into any of the extra insurances or warranties, just explained them and offered them. I've sat in on a few other people's purchases in the business office and my experience was far more pleasant than any of theirs! The delivery specialist John Russell took his time explaining every little part of my new car and showed me every button and feature before I drove off the lot. I will gladly be recommending the dealership to others. More