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George Gee Kia Coeur d'Alene

Coeur D' Alene, ID

4.8
748 Reviews
Home of the lifetime no cost warranty. Proud to boast the highest manufacturer customer service scores in both sales and service with a family friendly transparent sales process.
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317 W Dalton Ave

Coeur D' Alene, ID

83815

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Showing 748 reviews

December 18, 2022

Great service, fast and helpful. They worked with me to be sure I was satisfied. More

by PROCELLJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Unterseher
December 17, 2022

Great service great people great snacks clean waiting area tv is a nice effect prompt timing More

by LESSLIB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Unterseher
December 17, 2022

Professional, competent, treats all people with respect, knowledgeable. On time nice waiting area for customers Merry Christmas More

by JOHNSONLARRY2108
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Unterseher
December 16, 2022

Super nice folks and great service. Their tire rotation price cannot be beat! I love my Kia unknowing it will be well taken care of here. More

by kfd819
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember names. Sorry. , Chris Unterseher
August 31, 2022

No one will return my calls , I responded to several internet ads they had on line, only to find they didn’t have the autos they said they did in stock More

by Ken
Customer Service
Recommend Dealer
No
Employees Worked With
Jennifer Porcello
June 26, 2022

I searched high and low for a Yukon Denali XL. It was very specific as to what I wanted, so was looking across all the western states. I finally found my perfect fit up in Coeur D’Alene ID!! I rea More

by Morgan Cusato
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don McAndrew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Isaacs
April 27, 2022

I’ve bought five cars from them and always got great deals and really good servoce!I had a door ripped off at a car wash on my year old Ford truck king ranch and there shop was great!! If someone compla More

by head642
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don McAndrew
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 04, 2022

Very rude and lied 2 times to me about cost. Money hungry and acted like he had no idea how to run a service department More

by Greg M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Unterseher
Apr 04, 2022 -

George Gee Kia Coeur d'Alene responded

Hi Greg, My name is Jennifer Porcello and I am the Customer Relations Manager located at George Gee CDA. Customer satisfaction is our top priority here. I am sorry to hear about your experience, I would like to hear more. Can you please call me at 208-667-7416. Thank you

January 27, 2022

Took my kia sorento in for an oil change. They gave it back to me with no oil and I drove it home. Really pretty unbelievable but they wouldn’t replace the brand new vehicle that had less then 9k miles th More

by Ryan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jordan Surby
Feb 22, 2022 -

George Gee Kia Coeur d'Alene responded

Ryan, We do not have a Jordan Surby who works for us and cannot find any record of a situation like this at our location. Please reach out to me at kriordan@goseegee.com or 509-927-1000 so I can get more information and try to help.. Kevin Riordan General Manager

December 02, 2021

Very disappointed in the service dept. Took a vehicle in for warranty work, radiator replacement. They cracked a transmission coolant line while replacing the radiator, then ordered the wrong part. A day jo More

by swtcntrygrl71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
n/a
Dec 03, 2021 -

George Gee Kia Coeur d'Alene responded

Hi Cindy, this is Jennifer the Customer Relations Manager at George Gee CDA. Thank you for taking my call and for sharing your experience with me. I hope to have the opportunity to make things right and show you a True positive George Gee experience

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