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Gerald Ford of North Aurora

North Aurora, IL

4.9
205 Reviews
Call Dealership (630) 907-3100

208 Hansen Blvd

North Aurora, IL

60542

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205 Reviews of Gerald Ford of North Aurora

November 04, 2025

Everyone was very nice, was in and out fast, made sure we were making the best financial choice for ous More

by Codeman3434
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronaldo Hernandez , Jeff Gerald, Tom Kastrati
Report | Print
Nov 05, 2025 -

Gerald Ford of North Aurora responded

Thank you for the wonderful review! I'm thrilled to hear that you had a positive experience with us at Gerald Ford. It's great to know that our team was able to assist you efficiently and help you make the best financial choice. We look forward to seeing you again soon! Sincerely, Tom Kastrati General Manager Gerald Ford

November 03, 2025

The service was great and the people were friendly. Everything that needed to be done /was recommended was thoroughly explained, and for a dealership things seemed well-priced on the service side. More

by THEMIKEGRADY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Nevarez
Report | Print
Nov 03, 2025 -

Gerald Ford of North Aurora responded

Thank you for your kind words! I appreciate you taking the time to share your positive experience with us. It's great to hear that you found our service thorough and well-priced. We strive to create a friendly environment for all our customers at Gerald Ford. We look forward to welcoming you back for your next visit! Sincerely, Tom Kastrati General Manager Gerald Ford

October 29, 2025

Carlos help me out, and he was wonderful and explained everything that was going on with my car. More

by Dkremy09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Report | Print
Oct 29, 2025 -

Gerald Ford of North Aurora responded

Thank you for your kind words! I'm thrilled to hear that Carlos provided you with excellent service and explained everything about your car. I appreciate you choosing Gerald Ford, and we look forward to assisting you again in the future! Sincerely, Tom Kastrati General Manager Gerald Ford

October 24, 2025

They were very happy to see that everything was handled for me and made it happen while I waited More

by Ggrantglass
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry and Oscar
Report | Print
Oct 24, 2025 -

Gerald Ford of North Aurora responded

Thank you for your wonderful review! I'm glad to hear that you had a positive experience with us at Gerald Ford. It’s great to know that everything was handled efficiently while you waited. Our team looks forward to welcoming you back on your next visit! Sincerely, Tom Kastrati General Manager Gerald Ford

October 14, 2025

Gerald ford has always been a great place to buy cars and trucks from. Their service department is second to none. They are fair and very knowledgeable about the repairs for your vehicle. Thank you Gerald an More

by Michaelzennie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vedo
Report | Print
Oct 14, 2025 -

Gerald Ford of North Aurora responded

Thank you so much for your kind words, Michael! I truly appreciate your support and am thrilled to hear that you have had a positive experience with our team at Gerald Ford, both in purchasing vehicles and with our service department. Your feedback motivates us to keep delivering great service. We look forward to seeing you again! Sincerely, Tom Kastrati General Manager Gerald Ford

October 14, 2025

Gerald Ford’s mobile service is awesome! They come to your house and do all the work in your driveway. Excellent service and friendly technicians. More

by cgmikel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Gerald, Tom Kastrati
Report | Print
Oct 15, 2025 -

Gerald Ford of North Aurora responded

Thank you for your wonderful review! I'm thrilled to hear that you had such a positive experience with Gerald Ford’s mobile service. Our team takes pride in providing excellent service and convenient solutions for our customers. We appreciate your kind words and look forward to assisting you again in the future! Sincerely, Tom Kastrati General Manager Gerald Ford

October 13, 2025

Excellent group of folks. . Happy to work with you and very interested in making you a happy customer! More

by Mikeb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fabian +++++, Jeff Gerald, Tom Kastrati
Report | Print
Oct 14, 2025 -

Gerald Ford of North Aurora responded

Thank you for your kind words, Mike! I'm thrilled to hear that you had a great experience with our team at Gerald Ford. Providing excellent service and ensuring customer satisfaction is our top priority. We look forward to working with you again in the future! Sincerely, Tom Kastrati General Manager Gerald Ford

October 07, 2025

Professional service presented at all times. They give you an update on future service needed More

by terryg8260
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry
Report | Print
Oct 08, 2025 -

Gerald Ford of North Aurora responded

Thank you for your review, Terry! I appreciate your feedback on the professional service you received at Gerald Ford. It’s great to hear that you found our updates on future service needs helpful. We’d love the opportunity to make your next visit a 5-star experience. If there’s anything we can do to improve your experience or address any concerns, please don’t hesitate to reach out to us directly. Sincerely, Tom Kastrati General Manager Gerald Ford

October 02, 2025

Appointment started on time. Explined everything thoroughly. Friendly. Quick. Was cheaper then i expected. Gave a comprehensive report. More

by Nameless
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Report | Print
Oct 03, 2025 -

Gerald Ford of North Aurora responded

Thank you for your wonderful review! I'mthrilled to hear that your appointment at Gerald Ford started on time and that you found our service thorough, friendly, and quick. It's great to know we exceeded your expectations on price as well. We appreciate your feedback and look forward to serving you again in the future! Sincerely, Tom Kastrati General Manager Gerald Ford

September 16, 2025

I had a wonderful experience at Gerald Ford. The manager and salesman were very helpful and professional. They have me a good deal on my trade in and on the truck I was buying. I'm very pleas More

by luigi.espo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Kastrati
Report | Print
Sep 16, 2025 -

Gerald Ford of North Aurora responded

Thank you for your kind words, Luigi! I'm thrilled to hear that you had a wonderful experience at Gerald Ford. It's great to know that our team was able to assist you with your trade-in and the purchase of your truck. We appreciate your support and look forward to welcoming you back for your next visit! Sincerely, Tom Kastrati General Manager Gerald Ford

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