Gerald Ford of North Aurora
North Aurora, IL
Filter Reviews by Keyword
By Type
291 Reviews of Gerald Ford of North Aurora
Always feel right at home when we go to Gerald Ford of North Aurora. We’ve worked with Oscar each time and he’s professional and friendly. Thanks for making it easy for us. North Aurora. We’ve worked with Oscar each time and he’s professional and friendly. Thanks for making it easy for us. More
Gerald Ford and in particular, Frankie Szot and Brian Schwartz were excellent to work with on my purchase. Answered all questions with no high-pressure sales tactics. Both were very professional, knowled Schwartz were excellent to work with on my purchase. Answered all questions with no high-pressure sales tactics. Both were very professional, knowledgable , and personable. Would buy from them again. More
My sales person Ronaldo was very knowledgeable and courteous. The car we purchased was in great shape and perfect for my family. Been purchasing cars for 30 years and appreciate the “old fashioned” courteous. The car we purchased was in great shape and perfect for my family. Been purchasing cars for 30 years and appreciate the “old fashioned” customer service experience. More
Ryan was especially helpful when I had my oil changed. I knew I needed new tires, he gave me quotes for three different tires and what was in stock. As I was asking about making another appointment for th I knew I needed new tires, he gave me quotes for three different tires and what was in stock. As I was asking about making another appointment for the tires, Ryan said he could do it that day. I was very appreciative for the prompt service. Thanks Ryan! More
I typically dread buying a new vehicle but Youseff and the rest of the Gerald staff made this an easy buying experience. The lifetime powertrain warranty is a huge selling point. the rest of the Gerald staff made this an easy buying experience. The lifetime powertrain warranty is a huge selling point. More
We worked with Larry in service. He was great. Gave us accurate info. Love the pick up /drop off service. Helps us out so much. My husband did not have to take off work since I c He was great. Gave us accurate info. Love the pick up /drop off service. Helps us out so much. My husband did not have to take off work since I could get a ride home after I dropped off my car. More
Last year we thought we bought a great car at a different dealership. Year later $13000 to fix it. Needless to say I was a little timid to not to fall into that trap again. Gerald Ford answered all my questi dealership. Year later $13000 to fix it. Needless to say I was a little timid to not to fall into that trap again. Gerald Ford answered all my questions, understood my reluctance and gave me the assurance that I needed to ensure me the car I bought was in excellent condition. Upon test driving we heard a rattle which the next day they looked into and fixed the loose shield. We did end up buying the car. Through the whole experience, everyone at Gerald Ford was wonderful. They made sure all my needs were met and left me with an open communication if I need anything else. Shout out to Youseff for understanding my reluctance and giving me the assurance that this car was thoroughly inspected and serviced appropriately. The car that I see is actually the car I got. I would highly recommend them. More
Frankie Szot and Brian the manager were exceptional. Very knowledgeable and FAST. I was in and out inside of 90 minutes including a test drive. Great people and process Very knowledgeable and FAST. I was in and out inside of 90 minutes including a test drive. Great people and process More

