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Gerald Ford of North Aurora

North Aurora, IL

4.8
242 Reviews

208 Hansen Blvd

North Aurora, IL

60542

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242 Reviews of Gerald Ford of North Aurora

April 01, 2026

Frankie did an awesome job setting me up with my new F150. He asked great questions great questions and put me in exactly what I was looking for. Great experience overall More

by stan_austin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francis Szot, Tom Kastrati
Apr 02, 2026 -

Gerald Ford of North Aurora responded

Thank you for your wonderful review, Stan! I’m thrilled to hear that you had an awesome experience with Frankie at Gerald Ford while getting your new Ford F150. It's great to know that he was able to understand your needs and find the perfect fit for you. I appreciate your feedback and we look forward to seeing you again soon! Sincerely, Tom Kastrati General Manager Gerald Ford of North Aurora tkastrati@geraldauto.com

April 01, 2026

Was very pleased with GeraldFord Mobil service showed up perfectly on time and did a great job. I will have them for any service I need in future. Nina checked to see if I wanted to use Ford points on the b More

by larrybringle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nina
Apr 02, 2026 -

Gerald Ford of North Aurora responded

Thank you for your kind words, Larry! I’m thrilled to hear that you had a great experience with the mobile service and that Nina was able to assist you with using your Ford points. I appreciate your support and we look forward to serving you again in the future. Don't hesitate to reach out for any of your service needs! Sincerely, Tom Kastrati General Manager Gerald Ford of North Aurora tkastrati@geraldauto.com

March 18, 2026

Got oil all over my driveway and on my steering wheel, which ended up ruining my gloves. Also didn’t get back to me about a problem with a trim piece. More

by Schlerminator
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Elizabeth and Chris
March 18, 2026

Jonathan was the best, everything went smoothly and work out great!!!! I will refer a friend. More

by Felemorris22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Woods , Jeff Gerald, Tom Kastrati
Mar 18, 2026 -

Gerald Ford of North Aurora responded

Thank you for your wonderful review, Fele! I’m thrilled to hear that everything went smoothly and that you had a great experience with Jonathan at Gerald Ford. I appreciate your willingness to refer a friend, and we look forward to assisting you again in the future! Sincerely, Tom Kastrati General Manager Gerald Ford

March 17, 2026

every one great all so helpful answered all questions amount was were I wanted to be or less More

by tjsmainTim McLaughlin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Gerald, Tom Kastrati
Mar 18, 2026 -

Gerald Ford of North Aurora responded

Thank you for your review, Tim! I’m happy to hear you had a great experience and that our team was able to meet your needs. Your satisfaction is our priority. We appreciate you choosing Gerald Ford and look forward to seeing you again soon! Sincerely, Tom Kastrati General Manager Gerald Ford

March 14, 2026

Excellent job on my truck. Runs so smooth I thought it was off. Keep up the good work. More

by Franco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Gerald, Tom Kastrati
Mar 14, 2026 -

Gerald Ford of North Aurora responded

Thank you for your wonderful feedback, Franco! I'm thrilled to hear that your truck is running so smoothly. Your satisfaction is my priority, and I appreciate your encouragement. We look forward to seeing you again at Gerald Ford! Sincerely, Tom Kastrati General Manager Gerald Ford

March 13, 2026

I had two of my vehicles serviced with a mobile oil change and everything went great! 👍👍 More

by Henry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mobile Service Customer Service Reps were great!, Jeff Gerald, Tom Kastrati
Mar 13, 2026 -

Gerald Ford of North Aurora responded

Thank you for your fantastic review, Henry! I'm thrilled to hear that your mobile oil change experience for both of your vehicles went great. I appreciate your trust in Gerald Ford, and we look forward to assisting you again in the future! Sincerely, Tom Kastrati General Manager Gerald Ford

February 26, 2026

Our experience at Gerald Ford of North Aurora was seamless from start to finish. From the moment Jonathon Woods, our sales consultant, greeted us at the door we knew we were in good hands. Jonathon i More

by jillrobinson2478
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathon Woods, Brian Schwarz, Josh Rodriguez
Feb 27, 2026 -

Gerald Ford of North Aurora responded

Thank you for your review, Jill! I'm glad to hear that your experience at Gerald Ford of North Aurora was seamless. It’s great to know that Jonathon, Brian, and Josh made such a positive impact on your visit. I appreciate your kind words and recommendation. We look forward to assisting you again in the future. Sincerely, Tom Kastrati General Manager Gerald Ford

February 25, 2026

Service team was responsive and accurate with what they said they would do and what they did. More

by Marl Kinerk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Gazafer
Feb 25, 2026 -

Gerald Ford of North Aurora responded

Thank you for your positive review, Marl! I am pleased to hear that our service team met your expectations with their responsiveness and accuracy. Your satisfaction is our priority at Gerald Ford, and I appreciate your feedback. We hope to see you again soon! Sincerely, Tom Kastrati General Manager Gerald Ford

February 24, 2026

Great people to do business with. Fabian our sales representative did an outstanding job. .He’s a very respectful young man and his no pressure approach was appreciated. Tom and Josue More

by Mike
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fabian and Josue , Tom Kastrati
Feb 25, 2026 -

Gerald Ford of North Aurora responded

Thank you for your wonderful review, Mike! I’m thrilled to hear that you had a great experience with us at Gerald Ford. It's fantastic to know that Fabian, Tom, and Josue made your vehicle-buying process enjoyable and pressure-free. We appreciate your kind words and look forward to seeing you again for your next vehicle needs! Sincerely, Tom Kastrati General Manager Gerald Ford