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Gerald Ford of North Aurora

North Aurora, IL

4.9
291 Reviews

208 Hansen Blvd

North Aurora, IL

60542

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291 Reviews of Gerald Ford of North Aurora

July 02, 2026

Always feel right at home when we go to Gerald Ford of North Aurora. We’ve worked with Oscar each time and he’s professional and friendly. Thanks for making it easy for us. More

by Cspinks88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
Jul 02, 2026 -

Gerald Ford of North Aurora responded

Thank you for your wonderful review! I’m thrilled to hear that you always feel at home with us at Gerald Ford of North Aurora. Oscar is indeed a valuable member of our team, and I’m glad he provided you with professional and friendly service. We appreciate your support and look forward to assisting you again in the future! Sincerely, Tom Kastrati General Manager Gerald Ford of North Aurora tkastrati@geraldauto.com

July 01, 2026

Gerald Ford and in particular, Frankie Szot and Brian Schwartz were excellent to work with on my purchase. Answered all questions with no high-pressure sales tactics. Both were very professional, knowled More

by Corkmint
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Schwartz
Jul 02, 2026 -

Gerald Ford of North Aurora responded

Thank you for your kind words! I appreciate you taking the time to share your experience with us. It’s great to hear Frankie and Brian provided you with excellent service during your purchase. We look forward to assisting you again in the future! Sincerely, Tom Kastrati General Manager Gerald Ford of North Aurora tkastrati@geraldauto.com

July 01, 2026

Good experience with the service department start to finish. Friendly and professional staff. The work was completed on time. More

by LubbMyLincoln
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry
Jul 02, 2026 -

Gerald Ford of North Aurora responded

Thank you for your kind words! I appreciate you taking the time to share your positive experience with our service department. It's great to hear that our friendly and professional staff met your expectations and that the work was completed on time. We look forward to serving you again at Gerald Ford! Sincerely, Tom Kastrati General Manager Gerald Ford of North Aurora tkastrati@geraldauto.com

June 30, 2026

My sales person Ronaldo was very knowledgeable and courteous. The car we purchased was in great shape and perfect for my family. Been purchasing cars for 30 years and appreciate the “old fashioned” More

by Bmota2525
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronaldo, Tom Kastrati
Jul 01, 2026 -

Gerald Ford of North Aurora responded

Thank you for your wonderful review! I am thrilled to hear that Ronaldo provided you with knowledgeable and courteous service during your car purchase. It’s great to know that the vehicle is perfect for your family and that you appreciate our "old-fashioned" customer service experience. We look forward to assisting you again at Gerald Ford in the future! Sincerely, Tom Kastrati General Manager Gerald Ford of North Aurora tkastrati@geraldauto.com

June 29, 2026

Ryan was especially helpful when I had my oil changed. I knew I needed new tires, he gave me quotes for three different tires and what was in stock. As I was asking about making another appointment for th More

by rldenni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan in Service
Jun 29, 2026 -

Gerald Ford of North Aurora responded

Thank you for your kind words! I’m thrilled to hear that Ryan provided you with helpful service during your oil change service and tire selection. It's great to know that you appreciated the prompt assistance. We look forward to welcoming you back to Gerald Ford for your next visit! Sincerely, Tom Kastrati General Manager Gerald Ford of North Aurora tkastrati@geraldauto.com

June 29, 2026

I typically dread buying a new vehicle but Youseff and the rest of the Gerald staff made this an easy buying experience. The lifetime powertrain warranty is a huge selling point. More

by C J Clark
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Youseff
Jun 29, 2026 -

Gerald Ford of North Aurora responded

Thank you for your review! I’m happy to hear Youseff and the rest of the Gerald Ford staff made your vehicle buying experience enjoyable. I’m glad you appreciate the lifetime powertrain warranty as well. We look forward to assisting you again. Enjoy your new vehicle! Sincerely, Tom Kastrati General Manager Gerald Ford of North Aurora tkastrati@geraldauto.com

June 27, 2026

Service department is great, easy to schedule appointments and staff is friendly and supportive. Will recommend More

by mwhans53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Jun 27, 2026 -

Gerald Ford of North Aurora responded

Thank you for your wonderful review! I appreciate your kind words about my service department and am thrilled to hear that you found my staff friendly and supportive. Your recommendation means a lo Looking forward to seeing you again at Gerald Ford. Sincerely, Tom Kastrati General Manager Gerald Ford of North Aurora tkastrati@geraldauto.com

Jun 27, 2026 -

Gerald Ford of North Aurora responded

Thank you for your wonderful review! I appreciate your kind words about my service department and am thrilled to hear that you found my staff friendly and supportive. Your recommendation means a lo Looking forward to seeing you again at Gerald Ford. Sincerely, Tom Kastrati General Manager Gerald Ford of North Aurora tkastrati@geraldauto.com

June 26, 2026

We worked with Larry in service. He was great. Gave us accurate info. Love the pick up /drop off service. Helps us out so much. My husband did not have to take off work since I c More

by jlb2070
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry in service
Jun 26, 2026 -

Gerald Ford of North Aurora responded

Thank you for your amazing review! I’m glad to hear that you had a great experience with Larry in our service department. It's fantastic that our pick-up and drop-off service made things easier for you and your husband. I appreciate your kind words, and we look forward to assisting you again at Gerald Ford! Sincerely, Tom Kastrati General Manager Gerald Ford of North Aurora tkastrati@geraldauto.com

June 25, 2026

Last year we thought we bought a great car at a different dealership. Year later $13000 to fix it. Needless to say I was a little timid to not to fall into that trap again. Gerald Ford answered all my questi More

by Reluctant buyer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Youseff El Touney, Jeff Gerald, Tom Kastrati
Jun 26, 2026 -

Gerald Ford of North Aurora responded

Thank you so much for your wonderful review! I truly appreciate your trust in Gerald Ford, especially after your previous experience. It’s fantastic to hear that Youseff was able to provide the assurance and support you needed during the process. I'm delighted that you found the right car and that it met your expectations. Your recommendation means a lot to us! We look forward to assisting you again in the future. Enjoy your new car! Sincerely, Tom Kastrati General Manager Gerald Ford of North Aurora tkastrati@geraldauto.com

June 22, 2026

Frankie Szot and Brian the manager were exceptional. Very knowledgeable and FAST. I was in and out inside of 90 minutes including a test drive. Great people and process More

by nitrotodd340
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frankie Szot
Jun 22, 2026 -

Gerald Ford of North Aurora responded

Thank you for your wonderful review, Todd! I’m thrilled to hear that you had such a positive experience with Frankie and Brian. It's great to know that you appreciated his knowledge and efficiency during your visit. We look forward to welcoming you back next time! Sincerely, Tom Kastrati General Manager Gerald Ford of North Aurora tkastrati@geraldauto.com