Gerald Ford of North Aurora
North Aurora, IL
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285 Reviews of Gerald Ford of North Aurora
We worked with Larry in service. He was great. Gave us accurate info. Love the pick up /drop off service. Helps us out so much. My husband did not have to take off work since I c He was great. Gave us accurate info. Love the pick up /drop off service. Helps us out so much. My husband did not have to take off work since I could get a ride home after I dropped off my car. More
Last year we thought we bought a great car at a different dealership. Year later $13000 to fix it. Needless to say I was a little timid to not to fall into that trap again. Gerald Ford answered all my questi dealership. Year later $13000 to fix it. Needless to say I was a little timid to not to fall into that trap again. Gerald Ford answered all my questions, understood my reluctance and gave me the assurance that I needed to ensure me the car I bought was in excellent condition. Upon test driving we heard a rattle which the next day they looked into and fixed the loose shield. We did end up buying the car. Through the whole experience, everyone at Gerald Ford was wonderful. They made sure all my needs were met and left me with an open communication if I need anything else. Shout out to Youseff for understanding my reluctance and giving me the assurance that this car was thoroughly inspected and serviced appropriately. The car that I see is actually the car I got. I would highly recommend them. More
Frankie Szot and Brian the manager were exceptional. Very knowledgeable and FAST. I was in and out inside of 90 minutes including a test drive. Great people and process Very knowledgeable and FAST. I was in and out inside of 90 minutes including a test drive. Great people and process More
Fabian is a fantastic salesperson and was a huge help. We negotiated fairly and I’m very happy with my purchase. He was able to answer all of my questions with real and educated answers. Overall a great d We negotiated fairly and I’m very happy with my purchase. He was able to answer all of my questions with real and educated answers. Overall a great dealership. More
We took our 2024 Bronco in for a recall and the service person gave my wife a hard time. First he tried telling her that we needed an oil change, when I personally had gotten the oil changed less.than a mo person gave my wife a hard time. First he tried telling her that we needed an oil change, when I personally had gotten the oil changed less.than a month earlier. Then he tried to tell her that we didn't buy the Bronco from Gerald which we did a little over a year ago. I am a firm believer that when you buy a new car it doesn't matter from whom, you not paying for the car your paying for the service center. This was our second experience with the maintenance/service center. So far I'm not impressed. I had a great experience with the salesman and buying the car. But the service center has a lot to live up to... More
This dealership was amazing. Ronaldo really sold me on the base model of the Maverick when the next model up was out of my price range. Thanks Ronaldo! Ronaldo really sold me on the base model of the Maverick when the next model up was out of my price range. Thanks Ronaldo! More
I am absolutely pleased with the service and their kindness! Every time I go there I feel like I am visiting family. Carlos is great to work with as he explains everything you need to know in great de kindness! Every time I go there I feel like I am visiting family. Carlos is great to work with as he explains everything you need to know in great detail. More
Easy to set up an appointment. My oil change took about an hour and a half. I'm very organized, very efficient in making the reservation and completing did the job. I definitely wi My oil change took about an hour and a half. I'm very organized, very efficient in making the reservation and completing did the job. I definitely will return. More

