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Gerald Hyundai

North Aurora, IL

4.0
1,665 Reviews

209 Hansen Blvd.

North Aurora, IL

60542

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1,665 Reviews of Gerald Hyundai

August 29, 2015

Positive experience Very positive experience from start to finish. Mike and Tony were excellent to work with throughout the purchase. I also really like the 2016 Santa More

by JERRY_ENGELHARDT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chino, Tony Scaglione
Sep 03, 2015 -

Gerald Hyundai responded

Thank you so much for taking the time to write this review, Jerry. It helps us to know when we are doing well because it is what we strive to do on an everyday basis. I am very happy to hear about your positive experience at Gerald Hyundai. Congratulations on the new 2016 Santa Fe Sport! If you have any further needs, do not hesitate to come back in for a visit. Also, we have a lot of great content and special deals online so be sure to check our Facebook and Twitter pages. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

August 28, 2015

Gerald Hyundai Good people, nice, friendly & informative.Felt my service options were fair and helpful. Frank was diligent in scheduling our tech info time and was v More

by JIMLOFTHOUSE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Laurenzana, Dan Mason
Sep 03, 2015 -

Gerald Hyundai responded

Congratulations on your brand new Santa Fe, Jim! Frank is a great asset to our team, so it does not surprise me that he was able to get you set up with your perfect vehicle. We make it a goal of ours to show you all the options and features your new car has to offer so that you are completely comfortable with your new purchase. Our knowledgeable sales team is patient and eager to assist. Thank you for taking the time to notice those efforts and leave us this 5-star review. I will be sure to pass along your praises to him and all of us hope to see you again when the time comes to service your new car. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

August 18, 2015

Outstanding Great experience and would recommend them to anyone They were helpful, courteous, and supportive They listened to my needs and sold me a car that me More

by PANASSOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chino, Genci Isa, Dan Mason
Aug 20, 2015 -

Gerald Hyundai responded

We love hearing about customers that have a terrific experience here at Gerald Hyundai and we are glad you are one of them! We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions on your new vehicle. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

August 18, 2015

Thank you for a wonderful car-buying experience! I am thrilled with my new Hyundai Tuscon. I will absolutely recommend Gerald Hyundai to others. Everything wor More

by JRADASEVICH8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenden Hurd
Aug 20, 2015 -

Gerald Hyundai responded

Thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. Enjoy your new Tucson! We will share your comments with our team and we look forward to seeing you at our dealership in the future. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

August 17, 2015

great service The guys were very helpful and got exactly what I wanted. They didn't have my car on the lot but they sent out a guy to go pick up my perfect car so I More

by MARCY247
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Gerald, Michael Chino, Dany Khochaba, Frank Laurenzana
Aug 20, 2015 -

Gerald Hyundai responded

Thank you for leaving us this review, Marcy. We are very happy to hear that we could help get you set up with the perfect new car for you. If there is anything more we can do for you please feel free to come back and see Gerald Hyundai any time! Take care. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

August 14, 2015

A great experience for a first-time leasor Dan Cominskey was very helpful in my leasing a new 2016 Elantra. It was a minor deal for him but he came in on his day off to finalize it with me. More

by PATRICK.PAUL.HOGAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Cominskey
Aug 18, 2015 -

Gerald Hyundai responded

Patrick, we appreciate you taking the time to share your experience with us and are happy to hear that Dan was able to meet your needs. At Gerald Hyundai, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. Enjoy your new Elantra! We look forward to assisting you with your future sales and service needs. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

August 12, 2015

Great customer service. Lots pressure sales. Our sales guy, Peter Mendoza was great! Professional, kind, accommodating to our schedule, lots pressure, seemed interested in our needs. Overall awes More

by DEBBIE.ASH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 15, 2015 -

Gerald Hyundai responded

Debbie, thanks so much for this 5-star review about your buying experience! We always enjoy hearing from our customers. I am pleased to hear that Peter and the rest of our team have consistently been helpful and accommodating during your visit. Our goal is to provide quality customer care, and I am glad to hear that our team has shown you their commitment to this. Congratulations on your new car! We hope to work with you again in the future for any of your automotive needs! Nick Smiley - General Manager, nsmiley@geraldauto.com

August 10, 2015

great experience Brian York was an awesome employee to work with! He made the car buying experience a breeze with no pressure. I would recommend him to all my family a More

by MPOPE625
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian York
Aug 12, 2015 -

Gerald Hyundai responded

Thanks for this marvelous review and congratulations on your new car! We are so pleased that Brian was able to provide you with such exceptional service. We really appreciate your recommendations! Enjoy your new car and be sure to like us on Facebook and follow us on Twitter to catch the latest service specials. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

August 10, 2015

The best car buying experience I have ever had. My hyundai buying experience was nothing but favorable. I am so glad I purchased my car through Gerald Hyundai. Everyone I came in contact with was More

by BARBSVIHLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Smiley, Brian York, Dan Mason
Aug 12, 2015 -

Gerald Hyundai responded

Thank you for taking the time to share with us, Barbs! The goal of the Gerald Hyundai team is to ensure a painless and enjoyable purchasing process for each of our customers. We're happy to read that you found what you wanted in such a timely manner. Please remember that we're always here to assist you with any future auto needs and be sure to keep up with us on Twitter and Facebook for access to exclusive content. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

August 10, 2015

Excellent customer service customer service was excellent, great price for the vehicle I wanted to purchase, would recommend working with Brian York to anyone wanting to purcha More

by LZBELLS36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian York
Aug 12, 2015 -

Gerald Hyundai responded

Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience with Brian was so positive. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

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