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Gerald Hyundai

North Aurora, IL

4.0
1,665 Reviews

209 Hansen Blvd.

North Aurora, IL

60542

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1,665 Reviews of Gerald Hyundai

July 29, 2015

Great experience Genci was super friendly and helpful through the whole purchasing process. I ran into a small problem with my insurance card and Genci made sure to pr More

by AARONGRECO1992
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Genci Isa
Jul 30, 2015 -

Gerald Hyundai responded

Aaron, we appreciate you taking time to leave us a great review! We are pleased to hear Genci did a great job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call! Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

July 25, 2015

Excellent I went to so many different dealerships and was jumping though so many loops but when I went to Gerald it was so much simpler and I was able to get wh More

by LAURENCOOK1992
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Kapouranis
Jul 27, 2015 -

Gerald Hyundai responded

Lauren, thank you for writing this fantastic review! It is of utmost importance that our guests leave our dealership confident that they made the right choice. I am happy to hear about your positive experience with us. Visit us on Twitter and Facebook for access to our exclusive specials. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

July 25, 2015

Excellent experience We would be happy to return here for our automotive needs. Friendly, efficient service in sales, financing, and the service department.Made us feel sp More

by RSHINNEMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chino, Brenden Hurd, Nick Smiley, Dan Mason
Jul 27, 2015 -

Gerald Hyundai responded

Thank you so much for taking the time to write this great review! Our number one goal is attaining 100 percent customer satisfaction in all aspects of our dealership, and I am happy to hear that our sales and service department were able to gain your trust in our business. We look forward to assisting you with your future automotive needs! Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

July 23, 2015

Sales rep Frank was great as was his boss!! Frank was great, not pushy, really worked with us..no pressure. Everyone we dealt with with 1 exception was great!! Dany our finance guy was pushy, ru More

by NELSONS112
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dany Khochaba, Frank Laurenzana
Jul 27, 2015 -

Gerald Hyundai responded

Thank you for sharing your experience with us. We work hard to make sure our guests have a wonderful experience and we apologize if some aspects of your prior visit with us have not been up to your expectations. Please don't hesitate to contact us if you would like to further discuss your visit. Enjoy your new car and let us know if you need anything else. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

July 22, 2015

Great Service and Deals I sincerely appreciate the excellent experience from Gerald Hyundai and all who helped us to achieve our goal with our new vehicles. Everyone was very More

by TOLEDANOMARY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chino, Dany Khochaba, Gilbert Nathan
Jul 23, 2015 -

Gerald Hyundai responded

Mary, thank you for writing about your visit with us! I am happy to hear that we were able to provide you with the outstanding customer service we strive to deliver to each of our guests. Enjoy your new vehicle! We would love to work with you again; feel free to call us with any questions or concerns. Be sure to check us out on Twitter and Facebook -- we offer exclusive specials for our followers and likers. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

July 21, 2015

Great Experience The team at Gerald was great! Made the buying experience a pleasant one! This is our second car purchased thru this dealership and will not be our la More

by BIBBS_S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chino
Jul 22, 2015 -

Gerald Hyundai responded

Thank you for your kind words. We know purchasing a vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your repeat business. Follow us and like us on Facebook and Twitter to grab hold of some exclusive specials! Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

July 21, 2015

Awesome, great service and salesmanship Great service Pete was an excellent sales man who took all of the criteria I gave him for the car I wanted and met it perfectly. He also gave me a gre More

by MACKENZIESTANDISH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 22, 2015 -

Gerald Hyundai responded

Thank you for writing about your visit with us and congratulations on your new car! I'm sure you are continuing to enjoy it. Pete is an asset to Gerald Hyundai and it is encouraging to hear that he impressed you by delivering our trademark knowledgeable and pressure-free customer service. Remember to check out our Facebook and Twitter pages for the specials we offer exclusively for our likers and followers. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

July 18, 2015

Amazing service I went in with a car in mind and I came out with intented vehicle. The professional manner with which I was dealt with was beyond anything that I expe More

by PAULDANIELJOHNSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenden Hurd
Jul 20, 2015 -

Gerald Hyundai responded

Paul, thank you so much for taking the time to write this review. It helps us to know when we are doing well because it is what we strive to do on an everyday basis. I am very happy to hear about your positive experience at Gerald Hyundai and congratulations on your new car! If you have any further needs, do not hesitate to come back in for a visit. Also, we have a lot of great content and special deals online so be sure to check our Facebook and Twitter pages. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

July 17, 2015

"Great Deal Great Experience" This was the best experience yet for purchasing a vehicle and as a result I purchased another (used) vehicle the same day. GM Nick Smiley, Sales Rep G More

by BillMm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Smiley, Genci Isa, Dan Mason
Jul 20, 2015 -

Gerald Hyundai responded

Bill, thank you for writing about your visit with us and congratulations on your cars! I'm sure you are continuing to enjoy them and hope that we have earned your trust in our business by working hard to get you the best price possible. Genci and Dan are great assets to Gerald Hyundai and it is encouraging to hear that we impressed you by delivering our trademark friendly, professional, courteous, and pressure-free service. Thank you for your recommendations! Remember to check out our Facebook and Twitter pages for the specials we offer exclusively for our likers and followers. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

July 17, 2015

Guaranteed Satisfaction I am proud to be a new Huyndai customer. I felt welcomed, was impressed with everything Huyndai had to offer and was extremely satisfied with the whol More

by JEFFREY.SOHST
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Mason
Jul 20, 2015 -

Gerald Hyundai responded

We appreciate your input, Jeffrey. Glad to hear that you are impressed with the customer service we offer here at Gerald Hyundai. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

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