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Gerald Hyundai

North Aurora, IL

4.0
1,665 Reviews

209 Hansen Blvd.

North Aurora, IL

60542

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1,665 Reviews of Gerald Hyundai

July 15, 2015

Wonderful Sales person and fantastic car This was my first experience with buying a car. I was referred to Kyle Burg who was very attentive to what I was looking for and what I could spend. H More

by Joyce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 16, 2015 -

Gerald Hyundai responded

Joyce, we appreciate you for letting others know about your first car buying experience with Kyle at Gerald Hyundai. Thank you for your recommendations! Enjoy your Elantra! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

July 15, 2015

Buying a car Our visit was pleasant except that it lasted a longer time than we were prepared for. North Aurora Hyundai has good deals on our favorite car, the San More

by BGAIL532
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dany Khochaba, Brian York, Dan Mason
Jul 16, 2015 -

Gerald Hyundai responded

Thanks for your great review. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

July 09, 2015

Good service and good price Good experience with dealership. Management willing to work with customers regarding price and financing. Never felt pushed to purchase/lease anythi More

by KEVIN.E.KIESEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chino, Nick Smiley
Jul 10, 2015 -

Gerald Hyundai responded

Kevin, thank you for writing about your visit with us and congratulations on your new car! I'm sure you are continuing to enjoy it and hope that we have earned your repeat business by working hard to get you the best price possible. Remember to check out our Facebook and Twitter pages for the specials we offer exclusively for our likers and followers. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

July 08, 2015

none No review needed. Got a good car at a decent price. Didn't really need the extra service contract, but ok with it. That;s all I have More

by RANDYCULVER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chino, Brenden Hurd
Jul 09, 2015 -

Gerald Hyundai responded

Randy, we love hearing about guests who have a good experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Gerald Hyundai. Please feel free to contact us if you have any questions on your new purchase. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

July 08, 2015

Great sales people, great car. I am happy to have my second Hyundai Elantra. The second one bought from Gerald is even better. The dealer did not sell me extra things, no hidden fee More

by FFJJW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Financing staff, whose name I forgot., Alex Kapouranis, Genci Isa
Jul 09, 2015 -

Gerald Hyundai responded

Thank you for providing us with feedback regarding your recent visit! Our team works hard to keep our customers coming back to Gerald Hyundai and it’s great to hear of your continued business. Our staff is wholly devoted to the success of our guests’ experiences and we are both lucky and proud to have them on our team. We appreciate all of your kind words and thank you for returning to our dealership. We look forward to seeing you soon and hope that you enjoy your new Hyundai Elantra! Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

July 03, 2015

Excellent, Straightforward Dealer Experience We visited Gerald a few weeks before purchasing our new Hyundai Sonata to look around and get to know the vehicle choices. We were greeted immediately More

by ALISON.SCHELE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dany Khochaba
Jul 07, 2015 -

Gerald Hyundai responded

All of us at Gerald Hyundai congratulate you on your new Sonata and appreciate the opportunity you presented to earn your business! Kyle is a great addition to our sales team and we are glad you had the opportunity to work with him. His ability to connect with customers, product knowledge, low-pressure sales techniques and friendly personality make him an irreplaceable member of our staff. We will be sure to pass along this great feedback. Until we have the opportunity to work with you again, be sure to check out our Facebook and Twitter pages! Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

July 01, 2015

Gerald Group Gerald Hyundai is hands down the best place to purchase a new or used vehicle in the area. Their staff is always friendly and knowledgeable and their More

by TOKISSEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Laurenzana
Jul 03, 2015 -

Gerald Hyundai responded

I really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of excellence. Its quite an accomplishment to hear that our staff provided you the best dealer experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Also, be sure to visit our Facebook and Twitter to stay in the loop with special deals and contests. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

July 01, 2015

My Gerald Experience My 4th purchase with the Gerald Group and my 3rd Purchase at Gerald Hyundai. Very happy with how I was treated and that is why I am a repeat customer More

by K21954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian York
Jul 03, 2015 -

Gerald Hyundai responded

It was a pleasure to read about your 3rd car buying experience at Gerald Hyundai! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way.Thank you for taking the time to write this outstanding review. It's fantastic that we have earned your trust and repeat business; we look very forward to seeing you again in the future! Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

June 28, 2015

Good dealer. I have worked with GIlbert Nathan my last two car purchases and He is very professional and will not push you to make a sale. Overall, a dealership is More

by AJT71193
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gilbert Nathan
Jul 03, 2015 -

Gerald Hyundai responded

We appreciate you taking the time to share your experience with us and are happy to hear that Gilbert was able to meet your needs. At Gerald Hyundai, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

June 26, 2015

Great car leasing experience My wife and I were in the market for a 3 row suv to haul the grandkids around. Having leased 4 Toyota Highlanders in the past and after looking at #5, More

by Bob Polanek
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chino, Dany Khochaba, Brian York
Jul 03, 2015 -

Gerald Hyundai responded

Congratulations on your wife's brand new SantaFe! Brian and Mike are great assets to our team, so it does not surprise me that they were able to get you and your wife set up with her perfect vehicle. We make it a goal of ours to show you all the options and features your new car has to offer so that you are completely comfortable with your new purchase. Our knowledgeable sales team is patient and eager to assist. Thank you for taking the time to notice those efforts and leave us this 5-star review. I will be sure to pass along your praises to them and all of us hope to see you again when the time comes to service her new vehicle. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

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