
Gerald Hyundai
North Aurora, IL
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1,665 Reviews of Gerald Hyundai
Great Dealership This is a Fantastic dealership. Everything was easy to understand during my buying process. No number switching! Our Salesman Elson Dema was very pati This is a Fantastic dealership. Everything was easy to understand during my buying process. No number switching! Our Salesman Elson Dema was very patient and very easy to understand. He made us feel like we were welcome. Mike Chino keep Elson he is a top guy. More
Maybe Banting is my Service Advisor and Kevin Langton is always available to assist in anyway they can. They always respond to messages left in a timely manner. always available to assist in anyway they can. They always respond to messages left in a timely manner. More
Easy and convenient! I dropped off in the morning and picked up in the evening. I had a ride, but was offered one anyway. Everyone was friendly and polite. I will conti I dropped off in the morning and picked up in the evening. I had a ride, but was offered one anyway. Everyone was friendly and polite. I will continue servicing my vehicles here. More
You guys rock. Always do what you say you will do in a timely fashion. Thanks to the service department for keeping me a Gerald customer. Thanks Mark Happy customer timely fashion. Thanks to the service department for keeping me a Gerald customer. Thanks Mark Happy customer More
Was very easy to work with all off the people. They never pushed or tried to force anything. Even when I said my wife wanted to go check another car elsewhere for comparison they were understanding. Pleasant pushed or tried to force anything. Even when I said my wife wanted to go check another car elsewhere for comparison they were understanding. Pleasant and enjoyable experience. Would not hesitate to recommend family and friends to come here for a purchase. More
Excllent customer service, as always I have purchased several cars at this dealership, and also have all service performed there. There was a new service advisor there on this latest trip I have purchased several cars at this dealership, and also have all service performed there. There was a new service advisor there on this latest trip, but he treated me like an old friend. Service is always performed within the time frame estimated. The sales people and sales management always greet me and make it clear that I am a valued customer. More
Oil Change and Tire Rotation Service was excellent and done quickly. It was great because I didn't have to wait more than one hour, which included a car wash. Service was excellent and done quickly. It was great because I didn't have to wait more than one hour, which included a car wash. More
Excellent Very pleasant exp today. Everything went well I felt completely safe. My Service Advisor was Fantastic!! Always a Pleasure working with the employees Very pleasant exp today. Everything went well I felt completely safe. My Service Advisor was Fantastic!! Always a Pleasure working with the employees here........Thank You More
Excellent Experience We were just out looking at Tuscons. I was looking to give up my Porsche Macan and go with a vehicle that had a lower TCO. I worked with Fisnik and We were just out looking at Tuscons. I was looking to give up my Porsche Macan and go with a vehicle that had a lower TCO. I worked with Fisnik and he was outstanding. Very patient, accommodating and knowledgeable. No pressure and happy to answer lots of questions. We did not intend to buy that day - but Mike came out before we left and complimented my Porsche and wanted a chance to make on offer on a trade. AND, he suggested we look at the Palisade. Well, we were sold and Mike and Fisnik put together a very fair deal. offering a very respectable trade on my Porsche. These folks are straight forward, easy to deal with and honest. This is our second purchase from Gerald Hyundai. My daughter bought a 2020 Kona. The only improvement feedback I would give is I was a bit frustrated that they added a "Market Demand" premium after we agreed on a price for my trade.. I would have rather they managed their profit between the trade-in value and the price for the Palisade. But, Mike negotiated fairly and we got to a good place. Also, I have a little heartburn on the "$999.00 Security Package" - wheel locks and door guards don't cost that much. But, in any good deal each party has to be satisfied - so Gerald needs to make some money, and I needed to get a competitive deal on a very popular car with low inventory. We ended up in a good place after a very reasonable and fair negotiation. I give Fisknik and Mike a lot of credit. I enjoyed doing business with them and I HIGHLY recommend them to everyone. More