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Gerald Hyundai

North Aurora, IL

4.0
1,665 Reviews

209 Hansen Blvd.

North Aurora, IL

60542

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1,665 Reviews of Gerald Hyundai

August 17, 2020

Chris was the one who helped me couldn’t ask for more I got everything I was looking for Family caring environment couldn’t be more happy More

by evantbauer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
Aug 20, 2020 -

Gerald Hyundai responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Mike Chino General Manager Gerald Hyundai

August 15, 2020

Great Dealership This is a Fantastic dealership. Everything was easy to understand during my buying process. No number switching! Our Salesman Elson Dema was very pati More

by phoneman01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chino, Dany Khochaba, Elson Dema
Aug 17, 2020 -

Gerald Hyundai responded

We appreciate the kind words. We look forward to seeing you again in the future! Sincerely, Mike Chino General Manager Gerald Hyundai

August 13, 2020

Maybe Banting is my Service Advisor and Kevin Langton is always available to assist in anyway they can. They always respond to messages left in a timely manner. More

by Joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Kapouranis, Kevin Langton
Aug 17, 2020 -

Gerald Hyundai responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Mike Chino General Manager Gerald Hyundai

August 13, 2020

Easy and convenient! I dropped off in the morning and picked up in the evening. I had a ride, but was offered one anyway. Everyone was friendly and polite. I will conti More

by SaraS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Reid, Kevin Langton
Aug 17, 2020 -

Gerald Hyundai responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, Mike Chino General Manager Gerald Hyundai

August 12, 2020

You guys rock. Always do what you say you will do in a timely fashion. Thanks to the service department for keeping me a Gerald customer. Thanks Mark Happy customer More

by Hendonway
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chino, Kevin Langton
Aug 17, 2020 -

Gerald Hyundai responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Mike Chino General Manager Gerald Hyundai

August 09, 2020

Was very easy to work with all off the people. They never pushed or tried to force anything. Even when I said my wife wanted to go check another car elsewhere for comparison they were understanding. Pleasant More

by Bfill85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Kapouranis, John Khochaba, Gino Tzampazis
Aug 12, 2020 -

Gerald Hyundai responded

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Gerald Hyundai. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, Mike Chino General Manager Gerald Hyundai

August 06, 2020

Excllent customer service, as always I have purchased several cars at this dealership, and also have all service performed there. There was a new service advisor there on this latest trip More

by r.fredrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chino, Dany Khochaba, Nick Smiley, Fisnik Shala
Aug 07, 2020 -

Gerald Hyundai responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Mike Chino General Manager Gerald Hyundai

August 05, 2020

Oil Change and Tire Rotation Service was excellent and done quickly. It was great because I didn't have to wait more than one hour, which included a car wash. More

by jkwof4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Langton
Aug 07, 2020 -

Gerald Hyundai responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Mike Chino General Manager Gerald Hyundai

August 04, 2020

Excellent Very pleasant exp today. Everything went well I felt completely safe. My Service Advisor was Fantastic!! Always a Pleasure working with the employees More

by phoneman01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Chino , Izzy Mendez
Aug 07, 2020 -

Gerald Hyundai responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Mike Chino General Manager Gerald Hyundai

August 03, 2020

Excellent Experience We were just out looking at Tuscons. I was looking to give up my Porsche Macan and go with a vehicle that had a lower TCO. I worked with Fisnik and More

by PaulFritz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chino, Dany Khochaba, Fisnik Shala
Aug 06, 2020 -

Gerald Hyundai responded

Congratulations on your new purchase, Paul! Thank you for taking the time to write about your experience with us. We are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our dedication to going the extra mile to please our guests. I’m so happy to hear we were able to help find the perfect vehicle for you. We would love to work with you again. Sincerely, Mike Chino General Manager Gerald Hyundai

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