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Gerald Hyundai

North Aurora, IL

4.0
1,665 Reviews

209 Hansen Blvd.

North Aurora, IL

60542

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1,665 Reviews of Gerald Hyundai

August 03, 2020

Fast & friendly service The was my first service appointment on my new car. The service advisor was very helpful in explaining the maintenance plan and service interval for m More

by agroff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Reid
Aug 06, 2020 -

Gerald Hyundai responded

Thanks for your perfect review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Mike Chino General Manager Gerald Hyundai

August 02, 2020

Another easy tranaction This is the second Hyundia we've leased for our daughter from Mike Chino. We by-passed our closer stores and went back to Gerald. More

by rbellack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chino, Fisnik Shala
Aug 05, 2020 -

Gerald Hyundai responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, Mike Chino General Manager Gerald Hyundai

August 01, 2020

Easy to purchase a new car at Gerald Hyundai We did not have to haggle over the price of my new 2020 Tucson. They were able to find the color and model of the Tucson we wanted and bring it to th More

by carlaheitz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenden Hurd
Aug 05, 2020 -

Gerald Hyundai responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Mike Chino General Manager Gerald Hyundai

August 01, 2020

Generally a superb dealership. Overall good experience with my purchase. My salesperson “Chris Leventis” was extremely well informed and very easy to work with. I highly recommend h More

by Tom Butcher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chino, Chris Leventis
Aug 05, 2020 -

Gerald Hyundai responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Mike Chino General Manager Gerald Hyundai

August 01, 2020

I was greeted promptly. Enjoyed the clean waiting room. I was told the service would require about an hour which was an accurate estimate give or take a few minutes More

by mikeenan
Recommend Dealer
Yes
Employees Worked With
Kevin Langton
Aug 05, 2020 -

Gerald Hyundai responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Mike Chino General Manager Gerald Hyundai

August 01, 2020

A great place to do business I am never disappointed when I go to Gerald Hyundai for service. They take my car right away and it is done before you know it. The guys are all gre More

by mgryzik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Owens, Michael Chino, Nick Smiley, Fisnik Shala, Kevin Langton
Aug 05, 2020 -

Gerald Hyundai responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Mike Chino General Manager Gerald Hyundai

August 01, 2020

Nick was very exactly what we were looking for in a salesman. To the point, fair, kind but no BS. Easy breezy. Sold! Thank you. More

by Mills
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fisnik Shala
Aug 05, 2020 -

Gerald Hyundai responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Mike Chino General Manager Gerald Hyundai

July 31, 2020

Oil change handled promptly Car was brought in for an oil change without an appointment and was taken care of in a timely manner. Car was washed and returned very clean. More

by gimnig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
don;t remember
Aug 04, 2020 -

Gerald Hyundai responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Mike Chino General Manager Gerald Hyundai

July 29, 2020

Great customer service. The sales staff provided exceptionally great service. They were very helpful, answered all my questions in thorough detail, and expertly guided me thr More

by FitCar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dany Khochaba, Brian York, Aurelio Estrada
Jul 31, 2020 -

Gerald Hyundai responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Mike Chino General Manager Gerald Hyundai

July 27, 2020

Chris was knowledgeable about the SUVs we were looking at. Very polite and accommodating. I felt we got a good lease deal on our new Tucson More

by dunbar133
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Chino, Dany Khochaba, Chris Leventis
Jul 30, 2020 -

Gerald Hyundai responded

Hi Dunbar133 and thank you for the great feedback! We are so happy to hear that you have enjoyed your visit here at our dealership! Chris is a great asset and we're thankful to have him on our team. We appreciate your business! Have a great day! Sincerely, Mike Chino General Manager Gerald Hyundai

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