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Gerald Hyundai

North Aurora, IL

4.0
1,665 Reviews

209 Hansen Blvd.

North Aurora, IL

60542

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1,665 Reviews of Gerald Hyundai

July 26, 2020

Accommodated my schedule, and provided friendly, helpful and professional service in a timely and affordable manner. I would go out of my way to work with these folks. More

by Ethomasclark
Recommend Dealer
Yes
Employees Worked With
Kevin Langton
Jul 29, 2020 -

Gerald Hyundai responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Mike Chino General Manager Gerald Hyundai

July 24, 2020

Great customer service! Staff gave me options on where to wait for my car while it was being serviced. I felt comfortable with the cleanliness precautions. More

by JB
Recommend Dealer
Yes
Employees Worked With
Kevin Langton
Jul 29, 2020 -

Gerald Hyundai responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Mike Chino General Manager Gerald Hyundai

July 23, 2020

The service was great and completed in a timely manner. I am always satisfied and the waiting room is social distancing that I was pleased. More

by Von
Recommend Dealer
Yes
Employees Worked With
Kevin Langton
Jul 28, 2020 -

Gerald Hyundai responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Mike Chino General Manager Gerald Hyundai

July 21, 2020

great experience thanks for the amazing work you do. Gerald hyundai/genesis does a great job taking care of the customer and going being what is asked from them to ma More

by mchino1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Langton
Jul 23, 2020 -

Gerald Hyundai responded

Thank you for your feedback and recommendation. It's fantastic to know that we were able to make your experience incredibly easy and quick. We look forward to working with you or anyone you might send our way in the future. Sincerely, Mike Chino General Manager Gerald Hyundai

July 21, 2020

Excellent service, well explained very helpful.. I heard a strange noise from the car and the gentlemen were very helpful in tracking it down and removing. More

by Joanne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abraham Arellanas and Jaybee Bantug
Jul 23, 2020 -

Gerald Hyundai responded

Thank you so much for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Mike Chino General Manager Gerald Hyundai

July 20, 2020

visit for oil change I was very please with the respect of being cautious concerning the Pandemic. Felt very comfortable in the weight room and did not have to wait long. More

by njyoung
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Langton
Jul 23, 2020 -

Gerald Hyundai responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Mike Chino General Manager Gerald Hyundai

July 15, 2020

We felt that the environment was friendly and safe. The salesman Gil was very patient and helpful. He made a effort to understand our needs More

by Mmsrod
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gil, Michael Chino, Dany Khochaba, Gilbert Nathan, Kevin Langton
Jul 16, 2020 -

Gerald Hyundai responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Mike Chino General Manager Gerald Hyundai

July 14, 2020

Derim (sales), Mike (GM) and Danny (finance) were all exceptional, great car buying experience and they would definitely be my first choice for another vehicle. More

by Jagraham1964
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chino, Dany Khochaba, Nderim Shala
Jul 16, 2020 -

Gerald Hyundai responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Mike Chino General Manager Gerald Hyundai

July 14, 2020

I was checked in smoothly and safely by Joey.Wait time I was checked in smoothly and safely by Joey. Wait time promised was accurate. Wait room clean. Snacks were a surprise. Thank you very mich. More

by Magoo
Recommend Dealer
Yes
Employees Worked With
Joey
Jul 16, 2020 -

Gerald Hyundai responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Mike Chino General Manager Gerald Hyundai

July 12, 2020

Outstanding Service! This was my first experience with Gerald, and I would never want to purchase a vehicle anywhere but the Gerald Group. The Staff is outstanding, and More

by travelmanager
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dany Khochaba, Fisnik Shala, Kevin Langton, Aurelio Estrada
Jul 15, 2020 -

Gerald Hyundai responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Mike Chino General Manager Gerald Hyundai

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