
Gerald Hyundai
North Aurora, IL
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1,665 Reviews of Gerald Hyundai
Everything went as smooth as I would expect. Got the car we wanted along with all the requested features. I would recommend going to Gerald we wanted along with all the requested features. I would recommend going to Gerald More
Accident with a Brick Wall Fixed! After literally running in to a brick wall it was determined that I needed to go to a Hyundai dealership for the repairs I needed. The concern was to After literally running in to a brick wall it was determined that I needed to go to a Hyundai dealership for the repairs I needed. The concern was to get to the closest one fast as I had a small leak from the transmission pan. I walked in to Gerald Hyundai with no appointment. As I was walking in I was greeted by Jaybee Bantug and he asked me how I could be helped. After answering a few questions, my car was registered for service. It all took maybe 20 to 30 minutes tops. Jaybee was friendly, informative and efficient. More
Fantastic Customer Service We have purchased (2) cars from Gerald. Our decision was not only based upon the great sales experience, but also the fantastic service department. Fr We have purchased (2) cars from Gerald. Our decision was not only based upon the great sales experience, but also the fantastic service department. From intake to check-out, customer service is always 5 stars. They take time to identify and resolve our issues satisfactorily, and are always trustworthy. We never feel like we are paying for a service we don't need. It is like taking our car to a family friend to get serviced versus a big dealership. More
Hyundai dealer review Excellent attention to detail ! Informative and able to provide information to help make our purchase easy. This is the 4th time we have dealt with Excellent attention to detail ! Informative and able to provide information to help make our purchase easy. This is the 4th time we have dealt with Gerald and I recommend them with confidence. Gill in sales, backed with Mikes leadership make the sales process smooth while service from JayBee in the service dept provided everything we needed. More
Recall work I recently had some recall work done. I found the staff to be friendly and knowledgeable and the work was completed within the estimated time frame. I recently had some recall work done. I found the staff to be friendly and knowledgeable and the work was completed within the estimated time frame. More
Chris was fantastic! Gave us his time and answered all questions clearly. Was friendly, honest and great to work with! This was a fantastic experience. questions clearly. Was friendly, honest and great to work with! This was a fantastic experience. More
Great experience! We were torn between the Kia Telluride and the Hyundai Palisade and the Hyundai far exceeded our expectations and Larry was terrific to work with. He We were torn between the Kia Telluride and the Hyundai Palisade and the Hyundai far exceeded our expectations and Larry was terrific to work with. He answered all of our questions, gave us so many great tips about the vehicle and was easy to deal with. We will definitely be recommending this dealership. More
Excellent customer service!! Will always recommend this dealership. Made my second car purchase with them and they were very accommodating. Thank you so very much!! dealership. Made my second car purchase with them and they were very accommodating. Thank you so very much!! More
Elson went all out to make me feel comfortable and had a good knowledge of the Sante Fe I purchased. He followed up on all the things he said he was going to do. Great job Elson! good knowledge of the Sante Fe I purchased. He followed up on all the things he said he was going to do. Great job Elson! More
My daughter and both did our first lease and got two vehicles. Gill took good care of us and went through our cars with us individually. Thank you vehicles. Gill took good care of us and went through our cars with us individually. Thank you More