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Gerald Hyundai

North Aurora, IL

4.0
1,665 Reviews

209 Hansen Blvd.

North Aurora, IL

60542

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1,665 Reviews of Gerald Hyundai

June 17, 2020

Everything went as smooth as I would expect. Got the car we wanted along with all the requested features. I would recommend going to Gerald More

by Mike
Recommend Dealer
Yes
Employees Worked With
Michael Chino, Dany Khochaba, Nderim Shala, Gilbert Nathan
Jun 18, 2020 -

Gerald Hyundai responded

We really appreciate your feedback, Mike. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Mike Chino General Manager Gerald Hyundai

June 17, 2020

Accident with a Brick Wall Fixed! After literally running in to a brick wall it was determined that I needed to go to a Hyundai dealership for the repairs I needed. The concern was to More

by quillinan
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jaybee Bantug
Jun 18, 2020 -

Gerald Hyundai responded

Thank you for the feedback! We are happy to hear about your positive experience at Gerald Hyundai, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Mike Chino General Manager Gerald Hyundai

June 12, 2020

Fantastic Customer Service We have purchased (2) cars from Gerald. Our decision was not only based upon the great sales experience, but also the fantastic service department. Fr More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaybee Bantag (spelling might be off - he is a service rep)_, Michael Chino, Alex Kapouranis, Pete Mendoza
Jun 15, 2020 -

Gerald Hyundai responded

We really appreciate your feedback, John . We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Mike Chino General Manager Gerald Hyundai

June 11, 2020

Hyundai dealer review Excellent attention to detail ! Informative and able to provide information to help make our purchase easy. This is the 4th time we have dealt with More

by lewhummel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex, Mike Chino, Gill Nathan and JayBee in service, Michael Chino, Alex Kapouranis, Gilbert Nathan
Jun 15, 2020 -

Gerald Hyundai responded

Thank you for the feedback! We are happy to hear about your positive experience at Gerald Hyundai, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Mike Chino General Manager Gerald Hyundai

June 08, 2020

Recall work I recently had some recall work done. I found the staff to be friendly and knowledgeable and the work was completed within the estimated time frame. More

by dlk50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abraham Arellanas
Jun 11, 2020 -

Gerald Hyundai responded

Hello and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Sincerely, Mike Chino General Manager Gerald Hyundai

June 03, 2020

Chris was fantastic! Gave us his time and answered all questions clearly. Was friendly, honest and great to work with! This was a fantastic experience. More

by Clambrecht
Recommend Dealer
Yes
Employees Worked With
Chris Leventis
Jun 08, 2020 -

Gerald Hyundai responded

Thank you for your great review! We're glad to have Chris on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Mike Chino, General Manager

June 01, 2020

Great experience! We were torn between the Kia Telluride and the Hyundai Palisade and the Hyundai far exceeded our expectations and Larry was terrific to work with. He More

by Missy Donovan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Kapouranis, Larry Persico
Jun 03, 2020 -

Gerald Hyundai responded

We cannot thank you enough for your wonderful review of Gerald Hyundai and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Mike Chino - General Manager, mchino@geraldauto.com

June 01, 2020

Excellent customer service!! Will always recommend this dealership. Made my second car purchase with them and they were very accommodating. Thank you so very much!! More

by Kkirby0311
Recommend Dealer
Yes
Employees Worked With
Michael Chino, Fisnik Shala
Jun 03, 2020 -

Gerald Hyundai responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Mike Chino - General Manager, mchino@geraldauto.com

May 31, 2020

Elson went all out to make me feel comfortable and had a good knowledge of the Sante Fe I purchased. He followed up on all the things he said he was going to do. Great job Elson! More

by michaelevert7482
Recommend Dealer
Yes
Employees Worked With
Michael Chino, John Khochaba, Elson Dema
Jun 03, 2020 -

Gerald Hyundai responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Best, Mike Chino - General Manager, mchino@geraldauto.com

May 30, 2020

My daughter and both did our first lease and got two vehicles. Gill took good care of us and went through our cars with us individually. Thank you More

by Krolon1
Recommend Dealer
Yes
Employees Worked With
Gilbert Nathan
Jun 03, 2020 -

Gerald Hyundai responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Mike Chino - General Manager, mchino@geraldauto.com

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