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Gerald Hyundai

North Aurora, IL

4.0
1,665 Reviews

209 Hansen Blvd.

North Aurora, IL

60542

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1,665 Reviews of Gerald Hyundai

May 27, 2020

great I had a really good experience when I took my Santa Fe in for drive train issues. Service was fast and the warranty was honored. Thank you to your fri More

by DD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Langton
May 29, 2020 -

Gerald Hyundai responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, Mike Chino - General Manager, mchino@geraldauto.com

May 25, 2020

Everyone was friendly and helpful. Brenden was great to work with and found us the vehicle we wanted. We look forward to shopping there in future. More

by Thomas
Recommend Dealer
Yes
Employees Worked With
Alex Kapouranis, Brenden Hurd, John Khochaba
May 29, 2020 -

Gerald Hyundai responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Brenden and our team were helpful during your visit. If you have any questions, please don't hesitate to reach out to us again. Sincerely, Mike Chino - General Manager, mchino@geraldauto.com

May 25, 2020

Exceptional Service, Great Quality for the Price A family member purchased a vehicle here in 2016, and has been using this dealership for all of her maintenance and services over the past 4 years. We More

by agroff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chino, John Khochaba, Gino Tzampazis
May 29, 2020 -

Gerald Hyundai responded

We cannot thank you enough for your wonderful review of Gerald Hyundai and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Mike Chino - General Manager, mchino@geraldauto.com

May 25, 2020

These folks at Gerald Hyundai are the best. They're knowledgeable, friendly, and make you feel comfortable during the buying process. I won't buy a car anywhere else! More

by sjanci
Recommend Dealer
Yes
Employees Worked With
Michael Chino, Dany Khochaba, Frank Laurenzana
May 29, 2020 -

Gerald Hyundai responded

We appreciate the kind words. We look forward to seeing you again in the future! Sincerely, Mike Chino - General Manager, mchino@geraldauto.com

May 24, 2020

quick and curtious service knowledgable salesman salesman (elson dema} was able to answer all my questions very thouroughly and general mngr. (mike chino) delivered my vehicle promptly from Indiana t More

by michaelevert7482
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chino, John Khochaba, Elson Dema
May 29, 2020 -

Gerald Hyundai responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, Mike Chino - General Manager, mchino@geraldauto.com

May 21, 2020

Warranty work Had appointment at 8:20 am for check of blind spot monitoring malfunction. They handle it in about an hour as I was quoted on telephone when I made my More

by retiredmar
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joey Reid
May 22, 2020 -

Gerald Hyundai responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

May 20, 2020

Great Service Car was in on time and out on time. Got a car wash, too. Waiting room is spacious and well stocked, with WiFi - what could be better? More

by M. Bond
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Langton
May 22, 2020 -

Gerald Hyundai responded

We appreciate your marvelous feedback. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

May 14, 2020

Thank you to the Service Department Team!! My Daughter, Jennifer Wilhelmi has had a problem with her check engine light going on. On Wednesday morning on her way to work the check engine light More

by darlene.wilhelmi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Another associate also helped with our service appointment, but I don't recall his name - BJ??, Kevin Langton
May 18, 2020 -

Gerald Hyundai responded

Thank you for the positive review, Darlene and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

May 13, 2020

With the restriction from covid everyone was very professional and timely They even washed my car. My next oil change should be free next time. I’m excited More

by Val
Recommend Dealer
Yes
Employees Worked With
Kevin Langton
May 15, 2020 -

Gerald Hyundai responded

Val, we are glad to hear you enjoyed your recent visit to our service department. At Gerald Hyundai we believe clean cars make happy customers and are pleased to hear you appreciated your free car wash! Let us know if there is anything else that we can assist you with. Kind regards, Nick Smiley - General Manager, nsmiley@geraldauto.com

May 13, 2020

Great Service JB was excellent!! Had an old recall and they got it done in two hours on a Saturday. Very polite and professional. Great Service and Communication More

by jthacker24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JB
May 15, 2020 -

Gerald Hyundai responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Kind regards, Nick Smiley - General Manager, nsmiley@geraldauto.com

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