
Gerald Hyundai
North Aurora, IL
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1,665 Reviews of Gerald Hyundai
great I had a really good experience when I took my Santa Fe in for drive train issues. Service was fast and the warranty was honored. Thank you to your fri I had a really good experience when I took my Santa Fe in for drive train issues. Service was fast and the warranty was honored. Thank you to your friendly team! More
Everyone was friendly and helpful. Brenden was great to work with and found us the vehicle we wanted. We look forward to shopping there in future. work with and found us the vehicle we wanted. We look forward to shopping there in future. More
Exceptional Service, Great Quality for the Price A family member purchased a vehicle here in 2016, and has been using this dealership for all of her maintenance and services over the past 4 years. We A family member purchased a vehicle here in 2016, and has been using this dealership for all of her maintenance and services over the past 4 years. We've been impressed with the quality of the service, so we decided to buy a car here as well. Our experience with the sales people was great and they really bent over backwards for us. I will definitely by another vehicle from them again in the future. The biggest attraction to us was the Gerald Lifetime Warranty, and the quality of service that we've seen in the service department. The only thing I would recommend improvement on is explaining some of the "perks" a little more clearly before purchasing a vehicle. We were under the impression that the dealership was offering 3 yr/36,000 mi free maintenance (oil changes and tire rotations) on the vehicle based on the signage staged all over the showroom...but the fine print says it is only for 4 services. We had to pay extra for the full 3 yr/36,000 mile maintenance service (which is worth it, but seemed to be a little misleading). Overall, I highly recommend this dealership and the staff we worked with. More
These folks at Gerald Hyundai are the best. They're knowledgeable, friendly, and make you feel comfortable during the buying process. I won't buy a car anywhere else! knowledgeable, friendly, and make you feel comfortable during the buying process. I won't buy a car anywhere else! More
quick and curtious service knowledgable salesman salesman (elson dema} was able to answer all my questions very thouroughly and general mngr. (mike chino) delivered my vehicle promptly from Indiana t salesman (elson dema} was able to answer all my questions very thouroughly and general mngr. (mike chino) delivered my vehicle promptly from Indiana the same day and john khochaba got me through the finance portion of the deal in less than a half hour. what normally take days, they got it done in a matter of hours. thanks to all involved! I feel I got the best deal I could possibly get! normally I dislike walking into a dealership but this was a good experience for me. thanks again! More
Warranty work Had appointment at 8:20 am for check of blind spot monitoring malfunction. They handle it in about an hour as I was quoted on telephone when I made my Had appointment at 8:20 am for check of blind spot monitoring malfunction. They handle it in about an hour as I was quoted on telephone when I made my appointment. BCW upgrade. Seems to be working fine for now. More
Great Service Car was in on time and out on time. Got a car wash, too. Waiting room is spacious and well stocked, with WiFi - what could be better? Car was in on time and out on time. Got a car wash, too. Waiting room is spacious and well stocked, with WiFi - what could be better? More
Thank you to the Service Department Team!! My Daughter, Jennifer Wilhelmi has had a problem with her check engine light going on. On Wednesday morning on her way to work the check engine light My Daughter, Jennifer Wilhelmi has had a problem with her check engine light going on. On Wednesday morning on her way to work the check engine light came on. The service department made arrangements for her to bring in the car immediately and they would provide her with a longer. They did a diagnostic test and was able to locate the problem and repair it. Some of the repairs were covered by the extended warranty. So we were grateful for the extended warranty and that they were able to fix the car in a timely manner. Thank you Kevin and his team! More
With the restriction from covid everyone was very professional and timely They even washed my car. My next oil change should be free next time. I’m excited professional and timely They even washed my car. My next oil change should be free next time. I’m excited More
Great Service JB was excellent!! Had an old recall and they got it done in two hours on a Saturday. Very polite and professional. Great Service and Communication JB was excellent!! Had an old recall and they got it done in two hours on a Saturday. Very polite and professional. Great Service and Communication. Thank you More