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Gerald Hyundai

North Aurora, IL

4.0
1,665 Reviews

209 Hansen Blvd.

North Aurora, IL

60542

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1,665 Reviews of Gerald Hyundai

April 25, 2019

A wasted opportunity While I just bought my new car at another dealership, I recalled the awful experience I had at this location. The salesman was a very good guy and hop More

by TravisZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alex Kapouranis
Apr 25, 2019 -

Gerald Hyundai responded

Travis I want to apologize about your experience. We strive to provide the best service to our customers. I would like to personally speak to you about this, if you could please give me a call directly at 630-853-3459 I would appreciate it. Thanks, Michael Chino General Sales Manager Gerald Hyundai

April 19, 2019

Great experience very helpful and honest Luke was great he was very personable and made me feel comfortable. He showed me options that fit in my budget. Great overall experience! Definitely r More

by Nderv1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dany Khochaba, Nick Smiley, Luke Smiley
April 19, 2019

Great and easy experience Greeted very fast and was treated very kind. They listened and provided me with a car that I loved! It was the fastest process I've encontered so far. More

by Xoxo_Luis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Smiley, Luke Smiley
April 16, 2019

Finally got the car I wanted John khochaba and Alex kapouranis are the best and the rest of the Hyundai team always honest and professional feel like family I finally got approved More

by Alexredveloster-blk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chino, Dany Khochaba, Alex Kapouranis, John Khochaba, Kevin Langton
Apr 18, 2019 -

Gerald Hyundai responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

March 21, 2019

NEW CAR AND SALESPERSON LARRY PERSICO WAS FRIENDLY EASY TO TALK TO EXPLAIN EVERYTHING AND ANSWERED ALL OUR QUESTIONS. VERY GOOD SALESMAN KNOWLEDGEABLE AND THERE WHEN WE NEED More

by djhornyan
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Kapouranis, Gilbert Nathan, Larry Persico
Mar 25, 2019 -

Gerald Hyundai responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

March 16, 2019

Stellar Experience John K at Hyundai was extremely patient, helpful, and knowledgeable. He was able to answer all my questions with ease. He was accommodating as I wante More

by KarenS16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Khochaba, Gilbert Nathan
Mar 18, 2019 -

Gerald Hyundai responded

KarenS16, thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

February 27, 2019

Customer service experience John Khochaba was excellent. He explained everything in detail and made sure all our questions were addressed. This dealership was able to give us a g More

by tlee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chino, Frank Laurenzana, John Khochaba
Feb 27, 2019 -

Gerald Hyundai responded

Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs as our team is always here to assist you. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

January 30, 2019

Very good buying experience Salesman made a fair offer on purchase price of car. Quickly located car I wanted and within hours of purchase I was driving my new car home. Dealer More

by JHEDRICH2999
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chino, Dany Khochaba, John Khochaba
Jan 30, 2019 -

Gerald Hyundai responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

January 25, 2019

excellent experience I went in to see the Kona (though I was sure I would go back and buy the Subaru). Mr. Khochaba, my salesman, was so well informed on the vehicle. He More

by Grits
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Khochaba
Jan 28, 2019 -

Gerald Hyundai responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

January 21, 2019

Bought a Vehicle I don't particularly enjoy the car buying experience. However, Larry Persico was wonderful to work with! No pressure, information was presented upfr More

by Alison Virzi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sunny Gjinolli, Larry Persico
Jan 22, 2019 -

Gerald Hyundai responded

Thanks for the kind words, Alison. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

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