Gerald Kia of Matteson

I believe I was overcharged for service. $805.00. I don’t believe 4hours rate $805.00. I don’t believe 4hours rate More

Great service. Friendly customer service, easy scheduling. Clean facility. Pretty great overall experience and would recommend Friendly customer service, easy scheduling. Clean facility. Pretty great overall experience and would recommend More

This service center is good when dealing with the service manager. But if you don’t know about cars and are dealing with a tech or and advisor watch out! They seem to want to squeeze every penny out of you a manager. But if you don’t know about cars and are dealing with a tech or and advisor watch out! They seem to want to squeeze every penny out of you and scam whenever they can. Love my k5 GT but the service center really sucks. Makes me wish I would have went another route when buying. Thanks to the service manager though my problems seem to be resolved quick and easy and at always half the cost initially. Please be aware when bringing you vehicle for service, they will try and scam you, especially someone who is clueless about cars. More

Mary Smith was absolutely excellent! She really went above and beyond and made my car buying experience wonderful She really went above and beyond and made my car buying experience wonderful More

I like how you can get in right away for an appointment and not wait weeks and not wait weeks More

Excellent service and speedy maintenance done with expertise. Thank you I will highly recommend service expertise. Thank you I will highly recommend service More

Everyone has good customer service all my needs and concerns were answered thank you so much concerns were answered thank you so much More

I just bought the car- I need some work to be done- I don’t know how to rate them- but the salesman I bought the car from was very nice- this is my second car I have bought from this dealership- the firs don’t know how to rate them- but the salesman I bought the car from was very nice- this is my second car I have bought from this dealership- the first purchase wasn’t that pleasant but since then the dealership has changed ownership- More

The people are nice and very attentive. They communicate everything that is happening with my vehicle. They communicate everything that is happening with my vehicle. More

Justin was rude disrespectful unprofessional, and didn’t show any concern with my issues to me. I felt like he brushed it off and didn’t give me the help that I needed. show any concern with my issues to me. I felt like he brushed it off and didn’t give me the help that I needed. More