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Gerald Kia of Matteson

Matteson, IL

4.4
568 Reviews

5505 Auto Ct

Matteson, IL

60443

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568 Reviews of Gerald Kia of Matteson

May 13, 2025

Shelly great asset to your team. I don't really agree with answer to the issue I guess when I'm ready for a new car I will shop around and test drive for such issues. See automo More

by RKMM1103
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SHELLY.
May 27, 2025 -

Gerald Kia of Matteson responded

Thank you for your feedback, Richard. We appreciate you taking the time to write this review and would like to learn more about your experience. Please contact us at your earliest convenience. Sincerely, The Team at Gerald Kia of Matteson

May 13, 2025

Gerald Kia took good care of me with my 2022 kia sportage. They rebuild my engine and got me back on the road. More

by LESLIERENEE85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter
May 21, 2025 -

Gerald Kia of Matteson responded

Thank you for your wonderful feedback! We're glad to hear that we were able to take good care of you and your 2022 Kia Sportage. Our team at Gerald Kia of Matteson is always here to help, and we're thrilled to have gotten you back on the road. We look forward to serving you again in the future! Sincerely, The Team at Gerald Kia of Matteson

May 13, 2025

I bought my Kia on 159 st in Tinley park. They couldn’t service my vehicle for two weeks. The Kia dealership took my vehicle right away. I won’t buy another car from Kia on 159 street. More

by mikefc321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept was very good
May 21, 2025 -

Gerald Kia of Matteson responded

Thank you for your feedback. We're glad to hear you had a good experience. We look forward to seeing you again soon! Sincerely, The Team at Gerald Kia of Matteson

May 13, 2025

Absolutely amazing work super quick and reliable I will be bring them my vehicle more often More

by johnnybotonakis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Casino, Juan Parra, Aaron Carter, Shamir Turner, Matthew Bucey, Andrew Vela
May 21, 2025 -

Gerald Kia of Matteson responded

Thank you for the fantastic review! We're thrilled to hear that you had such a positive experience at Gerald Kia of Matteson. Our team is always here to provide quick and reliable service, and we look forward to seeing you and your vehicle again soon! Sincerely, The Team at Gerald Kia of Matteson

May 12, 2025

Couldn't ask for better customer service and support. Way beyond. Can't thank them enough for the great help. More

by EPAHALEK
Recommend Dealer
Yes
Employees Worked With
Shamir Turner, Shamir Turner
May 13, 2025 -

Gerald Kia of Matteson responded

Thank you so much for your wonderful review! We truly appreciate your kind words about the customer service you received at Gerald Kia of Matteson. It's our goal to provide exceptional support to our customers, and we're thrilled to hear that we exceeded your expectations. We look forward to assisting you again in the future! Sincerely, The Team at Gerald Kia of Matteson

May 11, 2025

Everyone was friendly and professional. My service was done in a timely manner and my vehicle was returned washed. My service writer kept me updated and was fantastic Nothing could hav More

by rg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
May 12, 2025 -

Gerald Kia of Matteson responded

Thank you for your wonderful review! We’re thrilled to hear that you found our team at Gerald Kia of Matteson friendly and professional. It's great to know your service was timely and that your vehicle was returned in great condition. We appreciate your feedback about your service writer and will ensure they know about your positive experience. We look forward to assisting you again in the future! Sincerely, The Team at Gerald Kia of Matteson

May 10, 2025

Nice people, we’re willing to work with me and help me get used to the new car, good first experience with buying first car More

by kurtdank
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Bowen, Matthew Bucey
May 10, 2025 -

Gerald Kia of Matteson responded

Thank you for your wonderful review! We're thrilled to hear that you had a great first experience purchasing your new car at Gerald Kia of Matteson. Our team is always here to assist you and ensure you're comfortable with your vehicle. We appreciate your feedback and look forward to serving you again in the future! Sincerely, The Team at Gerald Kia of Matteson

May 10, 2025

Service was fine, It took longer than I expected because of recall work that was needed in addition to my regular maintenance. Service staff were professional and communicative. More

by VZAPER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't recall the names.
May 13, 2025 -

Gerald Kia of Matteson responded

Thank you for the feedback and rating us 5/5 stars! We appreciate you choosing us and we are glad the recalls and maintenance items were completed. Sincerely, The Team at Gerald Kia of Matteson

May 09, 2025

I was in for an oil change I got there at 9:45 and didn't leave till almost noon. I think it was a long wait More

by bingosher
Recommend Dealer
Yes
May 09, 2025

Had a great experience. Was able to work with some great people to get my car! More

by kylasmetana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Breen, David Casino, Juan Parra, Aaron Carter, Shamir Turner, Matthew Bucey, Andrew Vela
May 10, 2025 -

Gerald Kia of Matteson responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience at Gerald Kia of Matteson and that our team was able to help you find your car. We hope to see you again soon! Sincerely, The Team at Gerald Kia of Matteson

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