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Gerald Kia of Matteson

Matteson, IL

4.4
570 Reviews
Call Dealership (708) 720-8999

5501 Miller Cir Dr

Matteson, IL

60443

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570 Reviews of Gerald Kia of Matteson

August 14, 2025

Enjoy working with my salesman. The process was pretty lengthy, but it could be that they were just very busy and everybody wanted to purchase a New or Used Kia from Gerald Kia of M More

by jnf036
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Carter
Report | Print
Aug 14, 2025 -

Gerald Kia of Matteson responded

Thank you for sharing your experience with us! We're thrilled to hear that you enjoyed working with your salesman and that you're happy with your new or used Kia from Gerald Kia of Matteson. We appreciate your understanding regarding the lengthy process and the busyness of our dealership. If you have any questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new Kia! Sincerely, The Team at Gerald Kia of Matteson

August 14, 2025

Peter in service was great! Excellent service! Highly recommended , will definitely be coming back. B.e. More

by bespinoza19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter S.
Report | Print
Aug 15, 2025 -

Gerald Kia of Matteson responded

Thank you! We're thrilled to hear that you had a great experience with Peter in our service department at Gerald Kia of Matteson. Your recommendation means a lot to us! We look forward to seeing you again soon. Sincerely, The Team at Gerald Kia of Matteson

August 11, 2025

Got us stuff we didn't talk about He gave us a interior and undercoating plan we didn't talk about he didn't tell us about what it cost More

by sunshine_81258
Recommend Dealer
No
Employees Worked With
Kertius Jackson
Report | Print
Aug 11, 2025 -

Gerald Kia of Matteson responded

Sunshine_81258 - I am sorry to hear about your situation and the miscommunication you experienced. Every appearnace protection product we sell is offered as optional and all costs should be reviewed prior to and during your time in the business office. Can you please reach out to me at your earliest convenience. Joshua Breen General Manager Gerald Kia of Matteson jbreen@geraldauto.com 708-720-8918

August 10, 2025

Attentive, engaging, fair. First time at this dealership. Made a good impression on us. Would recommend. More

by grbobinskygbobo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mary Smith
Report | Print
Aug 10, 2025 -

Gerald Kia of Matteson responded

Thank you for your wonderful review! We’re thrilled to hear that your first experience at Gerald Kia of Matteson was a positive one. We appreciate your kind words and recommendation. We look forward to serving you again in the future! Sincerely, The Team at Gerald Kia of Matteson

August 08, 2025

Professional and knowledgeable. Kept me informed with clear details of what was needed and what was being done. More

by A MACON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelly
Report | Print
Aug 08, 2025 -

Gerald Kia of Matteson responded

Thank you for your feedback! We're happy to hear that you found our team at Gerald Kia of Matteson to be professional and knowledgeable. Keeping our customers informed is a top priority for us. We look forward to welcoming you back soon. Sincerely, The Team at Gerald Kia of Matteson

August 08, 2025

My visit to Gerald KIA of Matteson is always a great experience! Great customer service and the people in the service department know what they are talking about and explain everything clearly. I apprec More

by INGRIDLPRICE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
Report | Print
Aug 09, 2025 -

Gerald Kia of Matteson responded

Thank you for your wonderful review, Ingrid! We're thrilled to hear that you consistently have a great experience at Gerald Kia of Matteson. Our team takes pride in providing excellent customer service and clear communication, so it's fantastic to know that you appreciate the care we take with your vehicle. We look forward to assisting you again in the future! Sincerely, The Team at Gerald Kia of Matteson

August 08, 2025

I was very satisfied with the service performed on my vehicle. It was done in a timely manner. More

by JLDOPP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris in Service
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Aug 08, 2025 -

Gerald Kia of Matteson responded

Thank you for your review! We're pleased to hear you were very satisfied with the service performed on your vehicle at Gerald Kia of Matteson. Providing timely and quality service is our goal, and we appreciate you taking the time to share your experience. We look forward to seeing you again. Sincerely, The Team at Gerald Kia of Matteson

August 08, 2025

Good people and seem to care about your needs and keep you informed about the service More

by becker.fred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dino, Aaron Carter, Shamir Turner
Report | Print
Aug 08, 2025 -

Gerald Kia of Matteson responded

Thank you, Fred! We appreciate your feedback about our team at Gerald Kia of Matteson. It's great to hear that you felt well-informed and taken care of during your service experience. We look forward to serving you again. Sincerely, The Team at Gerald Kia of Matteson

August 07, 2025

Great attitude and atmosphere, they took care of me Great and I appreciate everything, thanks More

by kennethcrawford810
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shamir Turner, Andrew Vela
Report | Print
Aug 08, 2025 -

Gerald Kia of Matteson responded

Thank you for your positive feedback, Kenneth! We’re thrilled to hear that you experienced a great attitude and atmosphere at Gerald Kia of Matteson. Your appreciation means a lot to us. We look forward to serving you again in the future! Sincerely, The Team at Gerald Kia of Matteson

August 07, 2025

Customer Service was excellent and very informative. It was a pleasant visit as per usual and I will definitely recommend this facility. More

by TNTFARMBY
Recommend Dealer
Yes
Employees Worked With
A lady, don't remember her name
Report | Print
Aug 08, 2025 -

Gerald Kia of Matteson responded

Thank you for your wonderful review! We truly appreciate your kind words about the excellent customer service at Gerald Kia of Matteson. It’s great to hear that you had a pleasant visit and found our team informative. We look forward to serving you again and appreciate your recommendation! Sincerely, The Team at Gerald Kia of Matteson

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