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Gerald Kia of Matteson

Matteson, IL

4.4
570 Reviews
Call Dealership (708) 720-8999

5505 Auto Ct

Matteson, IL

60443

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570 Reviews of Gerald Kia of Matteson

August 07, 2025

Great attitude and atmosphere, they took care of me Great and I appreciate everything, thanks More

by kennethcrawford810
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shamir Turner, Andrew Vela
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Aug 08, 2025 -

Gerald Kia of Matteson responded

Thank you for your positive feedback, Kenneth! We’re thrilled to hear that you experienced a great attitude and atmosphere at Gerald Kia of Matteson. Your appreciation means a lot to us. We look forward to serving you again in the future! Sincerely, The Team at Gerald Kia of Matteson

August 06, 2025

Brandon & Mathew made my car buy experience a breeze. Both were so hopeful and a pleasure to deal with. I would highly recommend this dealership! More

by Kerry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Bufford, Matthew Bucey
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Aug 07, 2025 -

Gerald Kia of Matteson responded

Thank you for your kind words, Kerry! We're glad to hear that Brandon and Mathew made your car-buying experience so enjoyable. We truly appreciate your recommendation and look forward to welcoming you back to Gerald Kia of Matteson in the future! Sincerely, The Team at Gerald Kia of Matteson

August 06, 2025

Despite my previous issues, I'm happy to say Mr. Christopher resolved the issue in a totality and in an appropriate time. The shows professionalism, resolved the issue, and regained my trust with Ki More

by Dr. Yusuf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Christopher and Shelly (5 stars)
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Aug 07, 2025 -

Gerald Kia of Matteson responded

Thank you for your wonderful feedback, Dr. Yusuf! We're thrilled to hear that Christopher was able to resolve your issues and restore your trust in Kia. At Gerald Kia of Matteson, our team strives for professionalism and accountability, and it’s great to know that we met your expectations. We appreciate your support and look forward to serving you again in the future! Sincerely, The Team at Gerald Kia of Matteson

August 05, 2025

Very friendly staff, spacious, clean and comfortable waiting area. Car inspection, oil change and car wash was done in a timely manner, will more likely return in the future. More

by vickiemoorenelson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Aug 06, 2025 -

Gerald Kia of Matteson responded

Thank you for sharing your experience, Vickie! We're glad to hear that you found our staff friendly and our waiting area comfortable. It's great to know that your car inspection, oil change, and car wash were completed in a timely manner. We hope to see you again at Gerald Kia of Matteson in the future! Sincerely, The Team at Gerald Kia of Matteson

August 05, 2025

Very punctual, staff was very friendly, and effective communication. Place is clean and staff is attentive. Pete was great More

by jessicalbethke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete 5 stars
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Aug 05, 2025 -

Gerald Kia of Matteson responded

Thank you, Jessica! We appreciate your feedback about your experience at Gerald Kia of Matteson. It's great to hear that you found our staff friendly and attentive, and we're glad that Pete made a positive impression. We look forward to welcoming you back soon. Sincerely, The Team at Gerald Kia of Matteson

August 05, 2025

Great Customer service from everyone. They are a bit backed up with getting an appointment but service was great More

by jerewatson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris from service, Juan Parra, Aaron Carter, Shamir Turner, Matthew Bucey, Andrew Vela
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Aug 05, 2025 -

Gerald Kia of Matteson responded

Thank you so much for your feedback! We're thrilled to hear that you received great customer service at Gerald Kia of Matteson. We appreciate your understanding regarding the appointment backlog, and we're glad that your service experience was positive. We look forward to serving you again soon! Sincerely, The Team at Gerald Kia of Matteson

August 04, 2025

Friendly and professional plus l didn't wait too long. Plus they washed my vehicle which was nice More

by mzcarmelsundae
Recommend Dealer
Yes
Employees Worked With
Shelly
Report | Print
Aug 05, 2025 -

Gerald Kia of Matteson responded

Thank you for your wonderful review! We are thrilled to hear that you experienced friendly and professional service at Gerald Kia of Matteson, along with a quick wait time and a nice vehicle wash. Your satisfaction is our priority, and we look forward to welcoming you back for your next visit! Sincerely, The Team at Gerald Kia of Matteson

August 04, 2025

I've been coming to this dealership since I purchased my vehicle here. Never had any issues or problems with the staff everyone showed their professionalism. Anyone will continue to come to where they rec More

by ldm4207
Recommend Dealer
Yes
Employees Worked With
Tre and Shawn these guys no longer here
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Aug 04, 2025 -

Gerald Kia of Matteson responded

Thank you for your feedback! We appreciate your continued trust in Gerald Kia of Matteson and are glad to hear about your positive experiences with our staff, especially Sherri. It's great to know you receive the respectful and quality service you deserve. We look forward to seeing you again soon. Sincerely, The Team at Gerald Kia of Matteson

August 02, 2025

Quick, painless, friendly Everyone was very helpful and knowledgeable and made my experience a pleasant one More

by jenngalloy
Recommend Dealer
Yes
Employees Worked With
Matthew Bucey, Matthew Bucey
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Aug 02, 2025 -

Gerald Kia of Matteson responded

Thank you for your wonderful review, Jenn! We’re delighted to know your experience at Gerald Kia of Matteson was seamless and friendly from start to finish. Our team is dedicated to providing helpful and knowledgeable service, and we appreciate your positive feedback. We look forward to seeing you again soon! Sincerely, The Team at Gerald Kia of Matteson

August 02, 2025

Professional service department. Very helpful and kept me up to date with the progress of the repair More

by latoniawatson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelly
Report | Print
Aug 02, 2025 -

Gerald Kia of Matteson responded

Thank you for your kind review, Latonia! We at Gerald Kia of Matteson are pleased to hear that you had a positive experience with our service department. Keeping you informed during the repair process is important to us, and we appreciate your feedback. We look forward to assisting you again in the future! Sincerely, The Team at Gerald Kia of Matteson

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