From the very first phone call I explained to Quentin what I wanted, and how I wanted to quickly conduct business. I thoroughly explained how I didn't want to play games or waste time. Quentin honored this ALLLLLLLLL THE WAY through my car buying experience. I explained what I could afford and what I was looking for. Quentin instructed me to complete the online application which I did. From there I sent him several documents by email, and before I even met Quentin or stepped into Gerald Kia, I was approved for financing and had a car waiting on me. Once I finally made my way to the dealership Quentin went over everything with me and I was in and out in no time. This was what I wanted, Quentin honored that, and I totally appreciate his professionalism, and listening to my needs and attending to them. Quentin is a great, smart, and friendly salesman!