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Gerald Kia of North Aurora

North Aurora, IL

4.7
710 Reviews

201 Hansen Boulevard

North Aurora, IL

60542

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Showing 710 reviews

January 03, 2018

Love My Forte! I went to dealership to look at used cars. My salesman was Ed, he was so nice to work with. It’s scary as girl to go to dealership. He explained ev More

by New Forte Kia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Mierzycki
Jan 03, 2018 -

Gerald Kia of North Aurora responded

We appreciate you taking the time to share your feedback with us!  We work hard to make sure our guests have an unforgettable experience. We will be sure to pass along your kind words to the team and we look forward to seeing you again. Sincerely, Matt Gerald - mgerald@geraldauto.com

January 03, 2018

DON'T TRUST THEIR WORD!!!!!!!!! They didn't do what they promised - to fix dents and paint that we agreed upon prior to purchase of used car. Then they said the repairs would take 2- More

by davegarza
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John Kainz, Thomas Wiencek, Ferris Spikener
Jan 12, 2018 -

Gerald Kia of North Aurora responded

We’ve received your comments and are reviewing them with our team. Please contact us directly if you’d like to discuss your concerns further.

January 02, 2018

Hands down the best I was able to get a fair deal with no hassle from Ed M. at Gerald Kia North Aurora. Not only that but he was very knowledgeable on the features and w More

by Fantastic Experience
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Mierzycki
Jan 03, 2018 -

Gerald Kia of North Aurora responded

Thank you for taking the time to share your feedback regarding your experience and congratulations on your new vehicle! Buying a new car is a huge step and we’re honored that we got to be a part of it. Please feel free to reach out if you need anything! Sincerely, Matt Gerald - mgerald@geraldauto.com

December 31, 2017

easy and fun All information i need is given to me and easy to understand it was a fun experience, i would buy my next cars in kia More

by pacpro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Michelsen
Jan 01, 2018 -

Gerald Kia of North Aurora responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Matt Gerald - mgerald@geraldauto.com

December 30, 2017

Fair deal and great experience. I enjoyed my experience at Gerald Kia North Aurora.My salesperson is Dennis Michelsen.I believe he got me the best possible price on a Kia Rio.He is f More

by Larrick,monte007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fabian Murphy, Dennis Michelsen, Ferris Spikener, Janelle Hernandez
Jan 01, 2018 -

Gerald Kia of North Aurora responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Sincerely, Matt Gerald - mgerald@geraldauto.com

December 28, 2017

Yay Kia This dealership is awesome! Kia’s are the best and I’m very satisfied with my experience! Everything was wonderful. Thank you to Kia for everything. More

by Bamxbam017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adil Fadlelmula
Jan 01, 2018 -

Gerald Kia of North Aurora responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Matt Gerald - mgerald@geraldauto.com

December 25, 2017

Awesome experience He was amazing to work with. He helped me find the right car I was looking for. When I was looking for my car he gave me some good suggestions. More

by Nickvana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Vanacora
Dec 28, 2017 -

Gerald Kia of North Aurora responded

Thank you for your kind words! James is a great asset and we appreciate him for giving you that comfort during your experience! We thank you again and we look forward to servicing you again in the future! Sincerely, Matt Gerald - mgerald@geraldauto.com

December 21, 2017

Car buying to replace a total loss This was a very stressful event fo me. One person, Adil, made it much easier. He was kind, pleasant, knowledgeable and the reason I decided on the KIA More

by Scout
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fabian Murphy, Ferris Spikener, Adil Fadlelmula
Dec 28, 2017 -

Gerald Kia of North Aurora responded

We appreciate your kind words about our team. Thank you for choosing Gerald Kia for your automotive needs! We're glad to have been of help! Sincerely, Matt Gerald - mgerald@geraldauto.com

December 19, 2017

Excellent K900 and Buying Experience Tom Wiencek and Dan Rudnicki were excellent in helping me with my purchase of a lightly used 2015 K900. Tom answered all my questions with ease and en More

by JimH2015
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaime Velasco, Daniel Rudnicki, Thomas Wiencek
Dec 19, 2017 -

Gerald Kia of North Aurora responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Matt Gerald - mgerald@geraldauto.com

December 17, 2017

Love My Soul Love my new Kia! I did not expect to buy a car but Ed just gave me an offer I couldn’t refuse! He was so awesome and took the time to answer every q More

by SoulHappy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Mierzycki
Dec 19, 2017 -

Gerald Kia of North Aurora responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with their overall experience. We look forward to working with you again. Sincerely, Matt Gerald - mgerald@geraldauto.com

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