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Gerald Kia of North Aurora

North Aurora, IL

4.7
708 Reviews

201 Hansen Boulevard

North Aurora, IL

60542

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Showing 708 reviews

November 27, 2017

Very satisfied No pressure. We walked around and looked first without being accosted by sales people like some dealerships. Nice facility. Great Sales person Jim. More

by Debra29316
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian Murphy, Sean Kastrati, James Vanacora
Nov 28, 2017 -

Gerald Kia of North Aurora responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with their overall experience. We look forward to working with you again. Sincerely, Matt Gerald - mgerald@geraldauto.com

November 27, 2017

"Nice People" This was my first experience buying a new car with KIA and the sales person and the team was so friendly that it made my purchase decision easy becaus More

by Arrojas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fabian Murphy, Ellen Barry
Nov 28, 2017 -

Gerald Kia of North Aurora responded

We are so glad we could take care of all of your needs at Gerald Kia of North Aurora. Thank you for giving this feedback; we will be sure to share it with the team! Sincerely, Matt Gerald - mgerald@geraldauto.com

November 27, 2017

Very friendly. Detailed info on car features, no pressure sales experience. I found the sales person informative and friendly. I was impressed with the selection ava More

by smooth ride
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adil Fadlelmula
Nov 28, 2017 -

Gerald Kia of North Aurora responded

Thank you for your wonderful feedback. At Gerald Kia of North Aurora, we always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Matt Gerald - mgerald@geraldauto.com

November 25, 2017

very great job everyone was great from the sales manager to the sales consultant everyone made sure i was happy with my car of choice fabian was great he did everyth More

by fountain
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janelle Hernandez
Nov 27, 2017 -

Gerald Kia of North Aurora responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear our team was so helpful during your visit! If you have any questions, please don't hesitate to reach out to us again. Sincerely, Matt Gerald - mgerald@geraldauto.com

November 22, 2017

Great experience for a first time buyer! I understand now why Kia is a great company. Ed worked with me on what exactly I am looking for and what my ideal budget is and he made it happen! More

by Mel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Mierzycki
Nov 27, 2017 -

Gerald Kia of North Aurora responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Matt Gerald - mgerald@geraldauto.com

November 20, 2017

One stop shopping Great experience here. Struck a good deal for my first ever Kia. Sales and finance group all pro. Facilities comfortable and bright. Highly recommende More

by Gail 123
Recommend Dealer
Yes
Employees Worked With
Daniel Rudnicki, Matt Gerald, Thomas Wiencek, Ferris Spikener
Nov 21, 2017 -

Gerald Kia of North Aurora responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Sincerely, Matt Gerald - mgerald@geraldauto.com

November 19, 2017

New car experience I am a repeat and very satisfied Kia customer. I went to Gerald Kia of North Aurora yesterday. I had a tremendous experience with great people, Tom More

by randyc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Rudnicki, Matt Gerald, Sean Kastrati, Thomas Wiencek
Nov 19, 2017 -

Gerald Kia of North Aurora responded

Randy, thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Sincerely, Matt Gerald - mgerald@geraldauto.com

November 07, 2017

Just bought Soul #2 Both Adil Fadlelmula and Ed Mierzdycki were terrific to work with. They put me into my second Kia Soul today. I highly recommend this dealership, Ad More

by Zapper Man
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fabian Murphy, Ed Mierzycki, Adil Fadlelmula
Nov 08, 2017 -

Gerald Kia of North Aurora responded

We are happy to hear you are enjoying your new Kia Soul. Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let us know if we can do anything further to help. Sincerely, Matt Gerald - mgerald@geraldauto.com

November 07, 2017

Very helpful and worked with us Very helpful and really worked with getting us into a car that was in our budget! Really nice employees and very knowledgeable about the vehicles. More

by Cesi0320
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Rudnicki, Matt Gerald, Adil Fadlelmula
Nov 08, 2017 -

Gerald Kia of North Aurora responded

Thank you for leaving us this great review. We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Take care! Sincerely, John Kainz - Service Manager - Jkainz@geraldauto.com

November 04, 2017

In and Out I was referred here by two friends. I walked in an from the very beginning, Adil was great. I knew what I wanted and what I was willing to pay from th More

by Greifenkamp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Rudnicki, Ed Mierzycki, Adil Fadlelmula
Nov 06, 2017 -

Gerald Kia of North Aurora responded

Thank you so much for sharing your car shopping experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service! Thank you for choosing us for your automotive sales and service needs and we look forward to working with you again in the future. Sincerely, Matt Gerald - mgerald@geraldauto.com

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