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Gerald Kia of North Aurora

North Aurora, IL

4.7
705 Reviews

201 Hansen Boulevard

North Aurora, IL

60542

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Showing 705 reviews

September 22, 2017

Easy and Painless Rusty and the Gerald team made purchasing a car easy and painless. I got the car I wanted right within my budget. I highly recommend Gerald Kia! Thank More

by Hgehrke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fabian Murphy, Matt Gerald, Sean Kastrati, Rusty Clark, Ferris Spikener
Sep 24, 2017 -

Gerald Kia of North Aurora responded

We are pleased to hear your experience was smooth from start to finish! We’re eager to assist you with every aspect of your automotive inquiries in the future. Take care! Sincerely, Matt Gerald - mgerald@geraldauto.com

September 21, 2017

Excellent service from Gerald Kia North Aurora! Our sales consultant was Thomas Wiencek. We could have not been happier with our experience with him. Our first visit he approached us right away an More

by JanksKJAJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fabian Murphy, Matt Gerald, Sean Kastrati, Thomas Wiencek
Sep 24, 2017 -

Gerald Kia of North Aurora responded

Congratulations on your new vehicle!. Thank you for writing such a great review about your experience at our dealership!  We appreciate the feedback and are pleased that your experience with Tom was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, Matt Gerald - mgerald@geraldauto.com

September 19, 2017

Truly deserving of 5 STARS!!! Dennis, Fabian and Ferris from start to finish worked together as an outstanding TEAM! All had a part in making my buying experience the best. Dennis More

by EReyes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fabian Murphy, Dennis Michelsen, Ferris Spikener
Sep 20, 2017 -

Gerald Kia of North Aurora responded

Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service. We also strive to answer every question and address every concern and it’s encouraging to know Dennis, Fabian, and Ferris were all able to show you our dedicated and personalized service. Don't hesitate to reach out if you have any further questions or needs. Sincerely, Matt Gerald - mgerald@geraldauto.com

September 19, 2017

Amazing Experience Our process with buying a new car went smoothly with the help of the friendly & amazing people here! Highly recommend anyone to work with them! More

by Osvaldo115x
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rusty Clark, Ferris Spikener
Sep 20, 2017 -

Gerald Kia of North Aurora responded

We are pleased to hear your experience was smooth from start to finish, We’re eager to assist you with every aspect of your automotive inquiries in the future. I'll be sure to share your kind words with the team as well. Sincerely, Matt Gerald - mgerald@geraldauto.com

September 17, 2017

Reanetta Ferris is awesome he definitely took care of business and had me laughing at the same time.he kept me informed on everything that was going on. More

by Netta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ferris Spikener
Sep 17, 2017 -

Gerald Kia of North Aurora responded

Reanetta, taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing Gerald Kia of North Aurora! Sincerely, Matt Gerald - mgerald@geraldauto.com

September 15, 2017

Great service! Will forever be thankful for all the hard work put into this by everyone at the dealership. Perticularly the efforts made by Ferris, Fabian, and Dan! More

by Jason Roach
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Rudnicki, Fabian Murphy, Michael Caballero, Ferris Spikener
Sep 17, 2017 -

Gerald Kia of North Aurora responded

Jason, we appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, Matt Gerald - mgerald@geraldauto.com

September 11, 2017

Great Experience Everyone at the dealership was attentive and Dennis made sure we got all of our questions answered. Fast process and they let us know that they were a More

by Soul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Rudnicki, Dennis Michelsen
Sep 12, 2017 -

Gerald Kia of North Aurora responded

Thank you for taking the time to share your feedback regarding your experience and congratulations on your new vehicle! Buying a new car is a huge step and we’re honored that we got to be a part of it. Please feel free to reach out if you need anything! Sincerely, Matt Gerald - mgerald@geraldauto.com

September 04, 2017

Car leasing experience I just leased 2018 Optima S, and I have to say, it was a very good experience. Tyler, Ed and Fabian were able to answer all my questions and we're ext More

by Gpot
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fabian Murphy, Ed Mierzycki, Tyler Stewart
Sep 05, 2017 -

Gerald Kia of North Aurora responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great shopping experience with us. Please let us know if we can help you with anything else. Sincerely, Matt Gerald - mgerald@geraldauto.com

August 28, 2017

A great car buying experience I just bought a new Kia Cadenza at Gerald Kia, and I must say the buying experience is one of the best I have experienced. In genera, l I've always fe More

by Skip
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fabian Murphy, Rusty Clark, Ryan Henderson, Ferris Spikener
Aug 28, 2017 -

Gerald Kia of North Aurora responded

Congratulations on your new purchase! I hope you are continuing to enjoy your Kia Cadenza! It's wonderful to know you feel confident in your decision to choose Gerald Kia of North Aurora as your dealer as it is imperative we make the car-buying experience as seamless and efficient as possible. Thank you for the recommendations! Take care! Sincerely, Matt Gerald - mgerald@geraldauto.com

August 23, 2017

Our third 5 Star experience This is the third vehicle we have purchased from Gerald Kia North Aurora and our sales representative Tom Wiencek is a five star all around employee. More

by LLL1017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Rudnicki, Ed Mierzycki, Sean Kastrati, Thomas Wiencek
Aug 24, 2017 -

Gerald Kia of North Aurora responded

Thank you for providing us with feedback regarding your recent visit! Our team works hard to keep our customers coming back to Gerald Kia of Naperville and it’s great to hear of your continued business. Tom and the team are wholly devoted to the success of our guests’ experiences and we are both lucky and proud to have them! We appreciate all of your kind words and thank you for returning to our dealership. We look forward to seeing you soon and hope that you enjoy your new car! Sincerely, Anthony Triner, General Manager, atriner@geraldauto.com, 630-456-0505

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