Gerald Kia of North Aurora
North Aurora, IL
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A Seamless Purchasing Experience I stopped at Gerald Kia after a not so pleasant experience at my local dealer. I worked with Michael Weincek who was personable, professional, and kn I stopped at Gerald Kia after a not so pleasant experience at my local dealer. I worked with Michael Weincek who was personable, professional, and knowledgeable. I had a similar experience with Fabian Murphy in Gerald's finance department. Michael worked with Sean Kastrati to get me the deal I was looking for. More
Destroyed my opinion on car dealerships and car salesmen I was not looking forward to this visit whatsoever. I'll be honest: I did my research and was completely ready to do battle, get my way and get the I was not looking forward to this visit whatsoever. I'll be honest: I did my research and was completely ready to do battle, get my way and get the car I wanted without spending 8 hours of my time. My first contact was with Adil Fadlelmula who I was a little tough on, but the guy kept on trying to make me happy and never, ever came across as a guy who was trying to get something over on me. That calmed me down a little. Once we got going into the deal it was game time. In came Ferris Spikener, who I just assumed was there to up the game on me because he was the closer. I was tough on him too... for no good reason other than past experiences and stereotypes of car salesmen/floor managers. The bottom line: they both asked ME: what can we do to make this deal happen? All within 5 minutes? At one point, Ferris actually looked perplexed as to why I was so intense. The bottom line: I have bought my last four cars from Carmax to avoid haggling and slick salesmen. I ended up buying what I wanted, for the price I wanted and the trade I was asking for. I was in a new car and driving home in three hours. The Finance guy: Dan Rudnicki is second-to-none. Extremely conscientious and in my opinion, professional. To make the deal better, they were jamming to Sirius XM Hair Nation on the showroom floor and it got quite entertaining at times. I will never go to another dealership. Adil is a great guy and genuine. Ask for him and don't be mean to Ferris... he is there to make the deal happen not send you home mad. More
An Excellent Buying Experience This is my fifth KIA and third from Gerald. First time working with Dennis. As a current owner Dennis was able to expedite the sales process and hel This is my fifth KIA and third from Gerald. First time working with Dennis. As a current owner Dennis was able to expedite the sales process and help get the transaction finished in a timely manner. I was turning in a leased vehicle and the turn in process and acquisition went smoothly. More
Experience two thumbs up Looking to get the wife for new vehicle that was my reason for my visit and turned out great she was surprised she had no idea. Was a great experience Looking to get the wife for new vehicle that was my reason for my visit and turned out great she was surprised she had no idea. Was a great experience going there More
Easy and Painless Rusty and the Gerald team made purchasing a car easy and painless. I got the car I wanted right within my budget. I highly recommend Gerald Kia! Thank Rusty and the Gerald team made purchasing a car easy and painless. I got the car I wanted right within my budget. I highly recommend Gerald Kia! Thank you Rusty Clark! More
Excellent service from Gerald Kia North Aurora! Our sales consultant was Thomas Wiencek. We could have not been happier with our experience with him. Our first visit he approached us right away an Our sales consultant was Thomas Wiencek. We could have not been happier with our experience with him. Our first visit he approached us right away and within minutes was the most professional, friendly, none invasive, understanding and informative sales guy we had encountered in all of our dealer experiences. He took time to walk through the entire car, went for a test drive that included more details and then walked us through the lot of options. He let us take home the vehicle we were interested in to test drive it more. No stalking calls or texts or emails like we received elsewhere that turned us off. Our second and final time we brought my parents as well and he impressed them-which is incredibly hard to do so. My husband and I come from the hospitality world and the pile of plaques and glass awards on Tom's desk showcase not only his abilities but his true good ole personable nature. His time, energy, realistic conversations, understanding and friendly approach made our experience that much better. Buying a car can be stressful and Tom and the rest of his colleagues made it a smooth and personable night for us. There was no pressure and actually we even had some laughs. All the rest of the employees we came in contact with could have not been any more welcoming. We look forward to our service visits to Gerald Kia and will recommend not only that dealership but specifically Tom as well. More
Truly deserving of 5 STARS!!! Dennis, Fabian and Ferris from start to finish worked together as an outstanding TEAM! All had a part in making my buying experience the best. Dennis Dennis, Fabian and Ferris from start to finish worked together as an outstanding TEAM! All had a part in making my buying experience the best. Dennis with working with me in selecting the right Van for my family. Ferris being aware of the safety issues with my old van. Fabian making sure I had the best deal, working out the numbers to work with my budget. Truly deserving of 5 STARS!!! Exceptional Costumer Service!!! More
Amazing Experience Our process with buying a new car went smoothly with the help of the friendly & amazing people here! Highly recommend anyone to work with them! Our process with buying a new car went smoothly with the help of the friendly & amazing people here! Highly recommend anyone to work with them! More
Reanetta Ferris is awesome he definitely took care of business and had me laughing at the same time.he kept me informed on everything that was going on. Ferris is awesome he definitely took care of business and had me laughing at the same time.he kept me informed on everything that was going on. More
Great service! Will forever be thankful for all the hard work put into this by everyone at the dealership. Perticularly the efforts made by Ferris, Fabian, and Dan! Will forever be thankful for all the hard work put into this by everyone at the dealership. Perticularly the efforts made by Ferris, Fabian, and Dan! More