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Gerald Kia of North Aurora

North Aurora, IL

4.7
709 Reviews

201 Hansen Boulevard

North Aurora, IL

60542

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Showing 709 reviews

October 03, 2017

A Seamless Purchasing Experience I stopped at Gerald Kia after a not so pleasant experience at my local dealer. I worked with Michael Weincek who was personable, professional, and kn More

by rcrcr1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fabian Murphy, Sean Kastrati, Thomas Wiencek, Claudia Ariza
Oct 03, 2017 -

Gerald Kia of North Aurora responded

Thanks for the wonderful review of your recent visit at our dealership. We strive for 100% customer satisfaction on each and every purchase and we hope you enjoy your new vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Matt Gerald - mgerald@geraldauto.com

October 03, 2017

Destroyed my opinion on car dealerships and car salesmen I was not looking forward to this visit whatsoever. I'll be honest: I did my research and was completely ready to do battle, get my way and get the More

by Bill17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Rudnicki, Ferris Spikener, Adil Fadlelmula
Oct 03, 2017 -

Gerald Kia of North Aurora responded

Bill, thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Matt Gerald - mgerald@geraldauto.com

October 01, 2017

An Excellent Buying Experience This is my fifth KIA and third from Gerald. First time working with Dennis. As a current owner Dennis was able to expedite the sales process and hel More

by William Dybas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Rudnicki, Dennis Michelsen
Oct 01, 2017 -

Gerald Kia of North Aurora responded

William, it was a pleasure to read about your third car-buying experience at Gerald Kia. Congratulations on your new vehicle!  Our top priority is delivering top-notch service without making our guests feel rushed or pressured in any way. It's delightful to know Dennis provided you with such a memorable and outstanding experience. It's fantastic that we have earned your trust and repeat business; we look forward to seeing you again in the future! Sincerely, Matt Gerald - mgerald@geraldauto.com

September 26, 2017

Experience two thumbs up Looking to get the wife for new vehicle that was my reason for my visit and turned out great she was surprised she had no idea. Was a great experience More

by Clifford M Williams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fabian Murphy, Thomas Wiencek, Ferris Spikener
Sep 26, 2017 -

Gerald Kia of North Aurora responded

Thank you so much for taking the time to write this review. I'm very happy to hear about your positive experience at Gerald Kia. Congratulations on the new vehicle! If you have any further needs, do not hesitate to stop by for a visit. Sincerely, Matt Gerald - mgerald@geraldauto.com

September 22, 2017

Easy and Painless Rusty and the Gerald team made purchasing a car easy and painless. I got the car I wanted right within my budget. I highly recommend Gerald Kia! Thank More

by Hgehrke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fabian Murphy, Matt Gerald, Sean Kastrati, Rusty Clark, Ferris Spikener
Sep 24, 2017 -

Gerald Kia of North Aurora responded

We are pleased to hear your experience was smooth from start to finish! We’re eager to assist you with every aspect of your automotive inquiries in the future. Take care! Sincerely, Matt Gerald - mgerald@geraldauto.com

September 21, 2017

Excellent service from Gerald Kia North Aurora! Our sales consultant was Thomas Wiencek. We could have not been happier with our experience with him. Our first visit he approached us right away an More

by JanksKJAJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fabian Murphy, Matt Gerald, Sean Kastrati, Thomas Wiencek
Sep 24, 2017 -

Gerald Kia of North Aurora responded

Congratulations on your new vehicle!. Thank you for writing such a great review about your experience at our dealership!  We appreciate the feedback and are pleased that your experience with Tom was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, Matt Gerald - mgerald@geraldauto.com

September 19, 2017

Truly deserving of 5 STARS!!! Dennis, Fabian and Ferris from start to finish worked together as an outstanding TEAM! All had a part in making my buying experience the best. Dennis More

by EReyes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fabian Murphy, Dennis Michelsen, Ferris Spikener
Sep 20, 2017 -

Gerald Kia of North Aurora responded

Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service. We also strive to answer every question and address every concern and it’s encouraging to know Dennis, Fabian, and Ferris were all able to show you our dedicated and personalized service. Don't hesitate to reach out if you have any further questions or needs. Sincerely, Matt Gerald - mgerald@geraldauto.com

September 19, 2017

Amazing Experience Our process with buying a new car went smoothly with the help of the friendly & amazing people here! Highly recommend anyone to work with them! More

by Osvaldo115x
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rusty Clark, Ferris Spikener
Sep 20, 2017 -

Gerald Kia of North Aurora responded

We are pleased to hear your experience was smooth from start to finish, We’re eager to assist you with every aspect of your automotive inquiries in the future. I'll be sure to share your kind words with the team as well. Sincerely, Matt Gerald - mgerald@geraldauto.com

September 17, 2017

Reanetta Ferris is awesome he definitely took care of business and had me laughing at the same time.he kept me informed on everything that was going on. More

by Netta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ferris Spikener
Sep 17, 2017 -

Gerald Kia of North Aurora responded

Reanetta, taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing Gerald Kia of North Aurora! Sincerely, Matt Gerald - mgerald@geraldauto.com

September 15, 2017

Great service! Will forever be thankful for all the hard work put into this by everyone at the dealership. Perticularly the efforts made by Ferris, Fabian, and Dan! More

by Jason Roach
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Rudnicki, Fabian Murphy, Michael Caballero, Ferris Spikener
Sep 17, 2017 -

Gerald Kia of North Aurora responded

Jason, we appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, Matt Gerald - mgerald@geraldauto.com

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