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Gerald Kia of North Aurora

North Aurora, IL

4.7
705 Reviews

201 Hansen Boulevard

North Aurora, IL

60542

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Showing 705 reviews

August 22, 2017

Great ca buying experience Ben made everything go really smoothly!! Came in late and he stayed till job was done. Car has everything I wanted. I would recommend them to anyone More

by Ace1965
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Jenkins
Aug 22, 2017 -

Gerald Kia of North Aurora responded

Thank you for your kind words and congratulations on your dream car! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. We're glad to know that Ben could do exactly what you needed as he is a great part of the team! Enjoy your new car! Sincerely, Matt Gerald - mgerald@geraldauto.com

August 18, 2017

Great service We needed a car and they got us a car with no hassle, excellent service and a great experience!!!! Thank you Rusty and Fabian you guys are great!!!! More

by Shannon1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fabian Murphy, Rusty Clark, Ferris Spikener
Aug 22, 2017 -

Gerald Kia of North Aurora responded

Shannon, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle free, and we believe that's how every car buying experience should be. We are sincerely grateful for your loyalty and enjoy your new car!! Sincerely, Matt Gerald - mgerald@geraldauto.com

August 15, 2017

Great Experience I negotiated a quote over email and that was the exact out the door price I received. There were no surprises and the entire experience was easy and More

by rpatel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fabian Murphy, Ben Jenkins
Aug 16, 2017 -

Gerald Kia of North Aurora responded

We appreciate your marvelous feedback! It's our commitment to ensure quality customer care by providing friendly and professional service to our guests. Please come see us for any future needs. Thanks again! Sincerely, Matt Gerald - mgerald@geraldauto.com

August 15, 2017

My best decision I was referred by a friend to visit Gerald Kia in Aurora, Il. He stated "they will take care of you."The best decision I made. More

by ShaylaL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fabian Murphy, Ebony Parks, Ferris Spikener
Aug 16, 2017 -

Gerald Kia of North Aurora responded

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Aug 16, 2017 -

Gerald Kia of North Aurora responded

Shayla, we love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Gerald Kia of North Aurora. Please feel free to contact us if you have any questions on your new purchase. Sincerely, Matt Gerald - mgerald@geraldauto.com

August 13, 2017

Lies and dancing around the truth I went into the dealership looking To buy a new car and was very clear on what I wanted and that I wanted the 0% knowing my credit I'm good but when f More

by Darrell C
Recommend Dealer
No
Employees Worked With
Ferris Spikener
August 07, 2017

Very good experience and kid friendly! Our salesman Dennis was great at answering our questions and made sure that we were comfortable with each step of the process before moving forward to More

by jamas526
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Michelsen
Aug 08, 2017 -

Gerald Kia of North Aurora responded

Thank you for writing about your visit with us, and congratulations on your purchase! Dennis is an asset to Gerald Kia of North Aurora, and it is encouraging to hear he impressed you by delivering our trademark service. Sincerely, Matt Gerald - mgerald@geraldauto.com

July 25, 2017

Nice Experience in a typically not enjoyable process Buying cars is not something I enjoy but dealing Gerald Kia in NA made it a good experience. My thanks really go out to my salesperson (Dennis Michels More

by Bill Johnson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fabian Murphy, Dennis Michelsen
Jul 26, 2017 -

Gerald Kia of North Aurora responded

Congratulations on your purchase, Bill. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Dennis and Fabian was so positive. Please come back and see us again in the future with anything else you might need. Take care! Sincerely, Matt Gerald - mgerald@geraldauto.com

July 23, 2017

Great service, really knowledgeable people. I will be back. Got the car I was looking for thanks to Ebony Parks. She worked with us to find the car we wanted. We just came by to look but found the car we want More

by Ted and Nora
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fabian Murphy, Ebony Parks
Jul 26, 2017 -

Gerald Kia of North Aurora responded

Thank you for taking the time to write this 5-star review, Ted and Nora! I’m very happy to hear that Ebony was able to help you find exactly what you were looking for! Please keep us in mind for your future auto needs as our team is always here to assist you. Sincerely, Matt Gerald - mgerald@geraldauto.com

July 22, 2017

Great service, Great deal, Great People =Great Experience! Went to Gerald Kia in North Aurora and had the absolute best car buying experience that I have ever had! Dennis and Fabyan are an awesome team. Both More

by tlwillisrn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Receptionist/cashier, Fabian Murphy, Dennis Michelsen
Jul 26, 2017 -

Gerald Kia of North Aurora responded

Thank you for writing about your visit with us, and congratulations on your new purchase! Dennis and Fabyan are assets to Gerald Kia of North Aurora, and it is encouraging to hear they impressed you by delivering our trademark service. Thank you for your recommendations. Sincerely, Matt Gerald - mgerald@geraldauto.com

July 20, 2017

Awesome Rusty found a used car with everything that we went looking for color,sunroof, all wheel drive leather interior and PRICE. The finance team / manageme More

by Monty
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Rudnicki, Fabian Murphy, Rusty Clark, Ferris Spikener
Jul 21, 2017 -

Gerald Kia of North Aurora responded

Thank you so much for sharing your car shopping experience with us, Monty. I’m happy to hear Rusty was able to find the car you wanted and received a helpful and quality customer service from our staff. Thank you for choosing us for your automotive needs and we look forward to seeing you again in the future. Sincerely, Matt Gerald - mgerald@geraldauto.com

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