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Gerald Kia of North Aurora

North Aurora, IL

4.7
705 Reviews

201 Hansen Boulevard

North Aurora, IL

60542

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Showing 705 reviews

February 11, 2017

Great non pressure sale!! Our salesman was a wonderful guy, not pressuring us to spend more than our budget. He was honest and forethcoming with great information. I left the More

by CR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick Duff
Feb 13, 2017 -

Gerald Kia of North Aurora responded

It was a pleasure to read about your car-buying experience at Gerald Kia of North Aurora. Our top priority is delivering top-notch service without making our guests feel rushed or pressured in any way. We will share your comments with our staff and we look forward to working with you again down the road. Sincerely, Matt Gerald - mgerald@geraldauto.com

February 10, 2017

Purchase of new 2016 Kia Sorento Our sales consultant, Tom Weincek, was an absolute pleasure to work with during our recent vehicle purchase visit at Gerald Kia in No. Aurora, IL. To More

by T.Kalina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ferris, Ed Mierzycki, Matt Gerald, Thomas Wiencek
Feb 13, 2017 -

Gerald Kia of North Aurora responded

Thank you for this great review and congratulations on your new 2016 Kia Sorento. Tom is a great people person and he strives to create a positive buying experience for every customer. He will be very happy to hear he was successful in that endeavor. If you have any questions or concerns, please do not hesitate to come see us. Sincerely, Matt Gerald - mgerald@geraldauto.com

February 03, 2017

Thank you kia I just want to thank Michael for being so patient with me! The finance department was awesome in getting the job done! It was a great pleasure working More

by Katrina Bennett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Rudnicki, Michael Caballero, Ed Mierzycki
Feb 07, 2017 -

Gerald Kia of North Aurora responded

Hi Katrina and thank you so much for sharing your 5-star feedback with us! Congratulations on your purchase! We're glad your purchase went so well. We'll be sure to pass your thanks on to Michael and we look forward to working with you again down the road. Sincerely, Matt Gerald - mgerald@geraldauto.com

February 02, 2017

Journey to a new Kia Sportage We worked with Michael Caballero on the evaluation and purchase of our new Kia Sportage, and we were very pleased with the support he provided through More

by CarShopper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Caballero
Feb 03, 2017 -

Gerald Kia of North Aurora responded

Congratulations on your new Kia Sportage! Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Michael was so positive. Please come back and see us again in the future with anything else you might need. Take care! Best regards, Sincerely, Matt Gerald - mgerald@geraldauto.com

February 02, 2017

Wonderful~ Tom Wiencek was my salesman, very kind, explained everything to me, very helpful, my experience at Gerald Kia was Great!!! From the beginning to end I More

by betsblubayou
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Wiencek
Feb 03, 2017 -

Gerald Kia of North Aurora responded

Hello and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Tom was there to provide you with such exceptional service! Thank you again and congratulations on your purchase. Sincerely, Matt Gerald - mgerald@geraldauto.com

January 26, 2017

OUTSTANDING I came into the dealership not really knowing what my move was as far as a large amount of negative equity. Ed put me in a deal you couldn't turn down More

by LEXX08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Mierzycki
Jan 27, 2017 -

Gerald Kia of North Aurora responded

Thank you for this great review and congratulations on your new car. Ed is a great people person and he strives to create a positive buying experience for every customer. He will be very happy to hear he was successful in that endeavor. If you have any questions or concerns, please do not hesitate to come see us. Sincerely, Matt Gerald - mgerald@geraldauto.com

January 17, 2017

Genuine Connection Matters Tom was incredibly down to earth, friendly and genuine. With him, we never felt like he was simply trying to make a sale. Rather, his priority was hel More

by patriciak60115
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Wiencek
Jan 23, 2017 -

Gerald Kia of North Aurora responded

Patricia, thank you for taking the time to write such a detailed review about your experience with us! We truly appreciate it. We would like to congratulate you on your new vehicle! We are very glad to hear that your experience with Tom has been very positive. It was great doing business with you. We hope to see you again! Sincerely, Matt Gerald - mgerald@geraldauto.com

January 11, 2017

sales manager is a jerk Thomas Wiencek did a very nice job of getting me to buy the car. I give him a 5 star rating. the sales manager on the other hand was a total jerk and More

by MH
Recommend Dealer
No
Employees Worked With
Matt Gerald, Thomas Wiencek
January 05, 2017

First Time Buyer Me being a first time buyer I really needed someone like Derrick. He really helped me with everything from understanding the process to setting my ca More

by ceerocha07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick Duff
Jan 05, 2017 -

Gerald Kia of North Aurora responded

It was a pleasure to read about your first buying experience working with Derrick. Congratulations on your purchase! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future! Sincerely, Matt Gerald - mgerald@geraldauto.com

January 05, 2017

no pressure. Derrick Duff was easy to work with...i told him what i wanted, what i could afford, and there was no pressure to upsell me to something i didnt want.. More

by Greg Weindorf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick Duff
Jan 06, 2017 -

Gerald Kia of North Aurora responded

Greg, it is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Gerald Kia of North Aurora. I will definitely share your comments with Derrick and please let us know if there's anything else we can do for you. Sincerely, Matt Gerald - mgerald@geraldauto.com

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