Gerald Nissan of Naperville

I've always been a fan of Gerald Nissan in Naperville because of their Customer Service. From purchasing a car to service, they've always been accomodating to me. because of their Customer Service. From purchasing a car to service, they've always been accomodating to me. More

Subject: Horrible Service I had my car serviced here Subject: Horrible Service I had my car serviced here and apparently there is some new policy where they don't bring your car to you. You have to wa Subject: Horrible Service I had my car serviced here and apparently there is some new policy where they don't bring your car to you. You have to walk out to it in the parking lot after paying so much money. Also, no one returns their phone call. I get it, you're busy. We're all busy. Now call us back. Lastly, when you are wrong, admit fault. Say "I'm sorry" and I will work to correct this. I really feel like this is a shady dealership each time I go here. Smile people, it might help. More

My salesperson was Boris and he represented Gerald Nissan with class and fairness and he worked to get me the best price. I would recommend asking for Boris Gerdov when you go into the dealership. with class and fairness and he worked to get me the best price. I would recommend asking for Boris Gerdov when you go into the dealership. More

I am a repeat customer to this dealership. You get the best price right away with minimal "back and forth". They take care of all their customers but especially repeat customers. Always good to deal with. best price right away with minimal "back and forth". They take care of all their customers but especially repeat customers. Always good to deal with. More

Everybody was really nice and a pleasure to work with. I love my 2012 Nissan Versa! I would reccomend the dealership to my family and friends. Thanks alot guys! Sue Serrano love my 2012 Nissan Versa! I would reccomend the dealership to my family and friends. Thanks alot guys! Sue Serrano More

I leave in Northwest Indiana and have a Nissan dealer just miles from my home, but like most dealer, we had to play the buy me now price game, but with Gearld Nissan I was able to get a better price off just miles from my home, but like most dealer, we had to play the buy me now price game, but with Gearld Nissan I was able to get a better price off the internet on a newer car, and was treated better by Mr. Spikener and Mr. Gawel, without even going into the dealership. I would recommend you at least give Gerald Nissan the chance to serves your car buying needs. Now if I can only get Nick to get me the whees I want for my new Rogue, I'd be in high cotton. More

I've bought four new cars in the last four years. The I've bought four new cars in the last four years. The experience I had with Gerald Nissan was by far the best. I did hours of internet research and I've bought four new cars in the last four years. The experience I had with Gerald Nissan was by far the best. I did hours of internet research and had pages of notes before I approached the dealership, but none of this was needed. The price I was quoted for the vehicle I eventually purchased was so close to my rock-bottom opening bid that I had to do a double take. The professionalism of Bill Kudla and sales manager Nick Smiley made the entire process so smooth it was like buying ice cream! Not all car dealerships are scams. More

I came in to Nissan with my wife in order to trade in my Volvo and buy a new Pathfinder. We ended up buying a Murano instead. We worked with Ryan Bravi and his professionalism was top-notch. We received an Volvo and buy a new Pathfinder. We ended up buying a Murano instead. We worked with Ryan Bravi and his professionalism was top-notch. We received an excellent value for our trade and a great deal for our purchase. I would easily work with Nissan again in the future and I would recommend this dealership to friends and family. Every piece of the service was flawless and we have. I regrets about our new Murano. I genuinely feel that we will be taken care of in the future and that's the most important part of buying a new car. Thanks for the help. More

I have not so great credit, ok, horrible credit, that was one of the reasons why I chose Gerald. I worked with another dealer ironically under the same ownership and they were unhelpful (understatement) in f one of the reasons why I chose Gerald. I worked with another dealer ironically under the same ownership and they were unhelpful (understatement) in finding financing. However I spoke with Anthony and Carlos on Day 1 of my experience at Gerald and felt a bit more confident in my chances. One thing I can say is initially I was not pressured. I have bought several cars in my life and I know what to expect so I can easily over look them, the ignore button on my phone works great. I inevitably chose this dealership because they could get me financed. I would be lying if I said there was any other reason. I paid full price for the vehicle but a person in my situation has no room to bicker with prices. They were willing to make exceptions for me on my down payment and that sealed the deal. Overall my experience was good, and honestly the best I have had at a dealership. Consistent phone calls and manipulations are all a name of the game and if you don't expect this you may want to not buy a car. More

In my previous experience with Gerald Nissan i was a frustrated with the salesman (who was new and no longer there)not listening to the customers needs. I was hesitant to use the dealership with our le frustrated with the salesman (who was new and no longer there)not listening to the customers needs. I was hesitant to use the dealership with our lease expiring but Jon Molero reached out to me, was patient when needed, gathered proper information for me quickly through phone and email and had everything set up and ready for our arrival to look at and lease a new vehicle. Jon made the difference and made us very happy customers. More