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Gerald Subaru of Naperville

Naperville, IL

4.7
3,072 Reviews

2379 Aurora Ave.

Naperville, IL

60540

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3,072 Reviews of Gerald Subaru of Naperville

July 10, 2019

Easy and very honest He definitely knew how to be real and honest. Took his time to make the process a one time deal so I could walk away with the car. More

by Josejr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Lopez
Jul 10, 2019 -

Gerald Subaru of Naperville responded

Thank you for recognizing your experience with us, Jose! We hope to work with you again down the road. Regards, The Gerald Subaru of Naperville Team

July 08, 2019

Extremely knowledgeable and helpful. Marie helped me to lock down the car I wanted via the internet previous to my face to face visit. Paulo was my salesperson when I arrived to the deal More

by Mitch915
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marie Stepanek, Paulo Rodriguez
Jul 10, 2019 -

Gerald Subaru of Naperville responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Regards, The Gerald Subaru of Naperville Team

July 06, 2019

Excellent service Everyone at Gerald has been wonderful to deal with. All are knowledgeable, friendly and professional. Not only do they offer fair prices but they do s More

by 4xSubaruOwner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nino McMorris, Marie Stepanek, Eddy Orellana
Jul 08, 2019 -

Gerald Subaru of Naperville responded

We really appreciate this awesome feedback! Thank you, The Gerald Subaru of Naperville Team

July 06, 2019

Easy peezy From start to finish the experience was a good one. Friendly and efficient. Car was delivered as promised and Eddy kept it light but to the point all More

by Subaru2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cynthia Barratt, Eddy Orellana, Tim Murray
Jul 08, 2019 -

Gerald Subaru of Naperville responded

Thank you so much for your positive feedback! Regards, The Gerald Subaru of Naperville Team

July 05, 2019

Impressive sales experience My husband and I went to 4 dealerships and this was the best. Our sales associate, Ehab Aref sold us on the Subaru which was originally last on our li More

by Sarah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ehab Aref
Jul 08, 2019 -

Gerald Subaru of Naperville responded

Thank you so much for reviewing your positive experience with us, Sarah! Regards, The Gerald Subaru of Naperville Team

July 04, 2019

very nice Michael" the price is right" Price was great to deal with. After getting pricing and test drive on an Outback, We went through the whole process again More

by racedude99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Price
Jul 08, 2019 -

Gerald Subaru of Naperville responded

We really appreciate your positive feedback! Thank you, The Gerald Subaru of Naperville Team

July 04, 2019

sales specialist review Ehab made our buying process smooth and enjoyable. He made sure we stayed informed with everything. He was supportive and did not pressure us with any More

by bob jose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ehab Aref, Tim Murray
Jul 08, 2019 -

Gerald Subaru of Naperville responded

Thank you for the kind review, Bob! It was our pleasure to take care of you. Regards, The Gerald Subaru of Naperville Team

July 03, 2019

Paulo Rodriguez and son Ubaldo Rodriguez Paulo handled more of the sale. He was very helpful in the test drive of 2 models and showing me about the new technology in the 2019 car. He also d More

by Griesinger,carole182
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ubaldo Rodriguez, Tim Murray, Paulo Rodriguez
Jul 03, 2019 -

Gerald Subaru of Naperville responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Regards, The Gerald Subaru of Naperville Team

July 02, 2019

First Subaru This is my first Subaru & I heard great things about Subaru & they last a long time! I love the fact it has all-wheel drive! Especially for the winter More

by Winston1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cynthia Barratt, Ehab Aref
Jul 03, 2019 -

Gerald Subaru of Naperville responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Regards, The Gerald Subaru of Naperville Team

July 02, 2019

Highly Recommended My experience was very positive at Gerald Subaru of Naperville. Eddy Orellana (and Ricardo) were both excellent (and patient) in helping me through th More

by Ron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Ricardo Rodriguez, Eddy Orellana
Jul 03, 2019 -

Gerald Subaru of Naperville responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Regards, The Gerald Subaru of Naperville Team

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