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Gerald Subaru of Naperville

Naperville, IL

4.7
3,072 Reviews

2379 Aurora Ave.

Naperville, IL

60540

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3,072 Reviews of Gerald Subaru of Naperville

July 01, 2019

Excellent Experience Ehab made our buying experience so painless and hassle free. We never felt pressured into deciding anything. He was very patient and explained every l More

by robertgraysportforester19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ehab Aref
Jul 01, 2019 -

Gerald Subaru of Naperville responded

Thank you, Robert! Regards, The Gerald Subaru of Naperville Team

June 30, 2019

Great dealership with super nice , friendly and professional New , modern and clean facility with a huge inventory. My salesperson was Nick Gruic, absolutely fabulous, friendly, helpful and professional. I'v More

by Mr.Lolo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, John Pryor, Nicholas Gruic, Tim Murray
Jul 01, 2019 -

Gerald Subaru of Naperville responded

Thanks for your lovely feedback! Regards, The Gerald Subaru of Naperville Team

June 28, 2019

Great Salesman! Leo is very professional, easy to work with and knowledgeable. He makes buying a car enjoyable. I am looking forward to future deals with him! More

by Kmk1588
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Lopez
Jun 28, 2019 -

Gerald Subaru of Naperville responded

We appreciate you recognizing your experience with us! Regards, Alec McKean - General Manager

June 28, 2019

Excellent car buying experience Working with Kelly Thomas and her associates to select and purchase a new Forester made the whole process very smooth and pleasant. Kelly was extremel More

by JessicaWG
Recommend Dealer
Yes
Employees Worked With
Kelly Thomas, Tim Murray
Jul 01, 2019 -

Gerald Subaru of Naperville responded

Thank you, Jessica! Regards, The Gerald Subaru of Naperville Team

June 28, 2019

Great sales experience / great overall customer experience We had a very positive experience all the way through. The salesman was very knowledgeable. Convinced us that the Forester was the car for us. When More

by paul123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marie Stepanek, Ehab Aref
Jul 01, 2019 -

Gerald Subaru of Naperville responded

Thank you, Paul! Regards, The Gerald Subaru of Naperville Team

June 28, 2019

Ehab was review Ehab was a very knowledgeable sales representative. He was friendly and accommodating. Gerald is lucky to have someone of his caliber representing the More

by Never better
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ehab Aref, Tim Murray
Jul 01, 2019 -

Gerald Subaru of Naperville responded

Thank you for the awesome review! Regards, The Gerald Subaru of Naperville Team

June 27, 2019

Tough decision made easy! It was Subaru’s excellent ratings and reliability that brought me into the dealership, but it was Michaels knowledge and confidence that convinced me More

by Nikki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Price
Jun 27, 2019 -

Gerald Subaru of Naperville responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Regards, Alec McKean - General Manager

June 26, 2019

Wonderful car buying experience Ehab worked with us during the sale of our new 2019 Outback. He asked what we were looking for and provided highly detailed information in regards to More

by VaNz123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Ehab Aref
Jun 27, 2019 -

Gerald Subaru of Naperville responded

Thank you so much for your review! Happy customers are our goal and our mission, and it’s exciting to see that this service was delivered to you during your visit. Should there be anything else you need, please don’t hesitate to let us know. Regards, Alec McKean - General Manager

June 25, 2019

New Car Purchase The sales (Jesse in particular) and service staff were professional, courteous and friendly. Purchasing this new vehicle was pretty painless and relat More

by Robert M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Jesse Bush
Jun 25, 2019 -

Gerald Subaru of Naperville responded

Thank you so much for the wonderful compliments! We couldn't be more pleased to hear ourselves described as professional, friendly, and courteous. We hope you enjoy your new car and we look forward to seeing you again whether for routine service or another purchase. Thanks again!! Sincerely, Alec McKean - General Manager

June 25, 2019

Great service and people Gerald Subaru worked with me to get the best deal on my crosstrek. They were professional and efficient. Follow up service was great as well. I would More

by Cri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marie Stepanek, Tim Murray, Paulo Rodriguez
Jun 27, 2019 -

Gerald Subaru of Naperville responded

We're pleased to hear that everything went well for you, Cri! Thank you, Alec McKean - General Manager

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