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Gerald Subaru of Naperville

Naperville, IL

4.6
3,075 Reviews

2379 Aurora Ave.

Naperville, IL

60540

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3,075 Reviews of Gerald Subaru of Naperville

November 14, 2018

Great guy and great experience Paulo was great, very enthusiastic about the car. Showed us a lot of great and useful features that we would normally not pay much attention to. End u More

by llyy
Recommend Dealer
Yes
Employees Worked With
Paulo Rodriguez
Nov 14, 2018 -

Gerald Subaru of Naperville responded

Thank you so much for sharing your car shopping experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from Paulo and the rest of the Gerald Subaru of Naperville team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Sincerely, Chuck Dziak - cdziak@geraldauto.com

November 13, 2018

Amazing! Everything we asked for they made it work! We got the car off the floor and they let my daughter and I ride out in it! They were so accommodating and More

by Abby1989
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ehab Aref
Nov 13, 2018 -

Gerald Subaru of Naperville responded

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Ehab and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Sincerely, Chuck Dziak - cdziak@geraldauto.com

November 13, 2018

Great Job They really worked hard for our business. Very professional and a wonderful experience. Thank you for finding the car that we wanted in the color we More

by marcotte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Abid Khan, Marie Stepanek
Nov 13, 2018 -

Gerald Subaru of Naperville responded

Thank you so much for your feedback, marcotte. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Abid. Please let us know if we can ever help you in the future. Sincerely, Chuck Dziak - cdziak@geraldauto.com

November 12, 2018

Awesome Experience!!!! Michael Price was the most knowledgeable sales person I have ever dealt with. Michael knows his Subaru’s !!! It was evident not only did he sell th More

by KevinAmy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Price
Nov 12, 2018 -

Gerald Subaru of Naperville responded

Kevin, thank you for reviewing your time spent at Gerald Subaru of Naperville. It is important for us to learn from and grow with our guests and we are proud to hear that your time spent with our team was enjoyable! Michael Price is a dedicated member of our team who commits himself to truly exceptional service and a vast knowledge of our models. We hope that this experience encourages you to return to us for any future auto needs and we thank you again for your business. Sincerely, Alec McKean - General Manager

November 12, 2018

Paulo Rodriguez experience with a dealer I was being helped by Paulo Rodriguez a dealer who made my day just perfect. His way of dealing with clients is ovelwhelming. Understanding of what I More

by bkmiec13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marie Stepanek, Paulo Rodriguez
Nov 12, 2018 -

Gerald Subaru of Naperville responded

Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service. We also strive to answer every question and address every concern and it’s encouraging to know Paulo was able to show you our dedicated and personalized service. Don't hesitate to reach out if you have any further questions or needs. Sincerely, Alec McKean - General Manager

November 12, 2018

Excellent Service from top to bottom. Jesse was informative and friendly. We hadn't bought a car for over 15 years but he made it a great experience. He is knowledgeable and determined t More

by Helen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Bush
Nov 12, 2018 -

Gerald Subaru of Naperville responded

Hello Helen and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Jesse was there to provide you with truly exceptional service! Thank you again and congratulations on your new car. Sincerely, Alec McKean - General Manager

November 12, 2018

New Subaru purchase Went in to talk about about options as my lease was going to go way over the mileage, Paulo in sales was most helpful in finding the right car was ext More

by JC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paulo Rodriguez
Nov 12, 2018 -

Gerald Subaru of Naperville responded

Hello JC and thank you for your feedback. We're very happy to hear that your experience was truly exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of customer service they deserve. Come and see us again! Sincerely, Alec McKean - General Manager

November 12, 2018

Outstanding,Ehab spent 8 hrs helping us. We visited several dealers including another Subura Dealer and NONE OF THEM came close to the attention Ehab and the other sales persons gave us. 5 st More

by Limited
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ehab Aref, Tim Murray
Nov 13, 2018 -

Gerald Subaru of Naperville responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Alec McKean - General Manager

November 12, 2018

Helpful service Ehab worked hard to help me get the car i wanted in the price range I gave him. Very happy with my new Subaru outback More

by Michy33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ehab Aref
Nov 13, 2018 -

Gerald Subaru of Naperville responded

Thank you for taking the time to write such a detailed review about your experience with us! We truly appreciate it. We would like to congratulate you on your new Subaru outback! We are very glad to hear that your experiences with it have been very positive. It was great doing business with you. We hope to see you again! Sincerely, Chuck Dziak - cdziak@geraldauto.com

November 10, 2018

Great experience searching for new car. I was looking to purchase a new vehicle and was working with Jeff Walker. He was amazing to deal with and was able to answer all my questions and conc More

by Mjfor5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Walker
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