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Gerald Subaru of Naperville

Naperville, IL

4.7
3,072 Reviews

2379 Aurora Ave.

Naperville, IL

60540

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3,072 Reviews of Gerald Subaru of Naperville

September 14, 2018

Great experience with Jeff Walker Came in looking for a easy professional experience and got it from Jeff Walker... I will be back when it is time to get a new model.... thank you Jeff More

by Happygolfer2646
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Walker
Sep 17, 2018 -

Gerald Subaru of Naperville responded

We are pleased to hear that you had a truly exceptional experience with Jeff. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Sincerely, Alec McKean - General Manager

September 14, 2018

FIVE STAR Jeff C made buying a car EASY!!!!!!! Thank you for the great experience and taking all of the dread I had out of finding a new car! More

by A38656623
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Calhoun
Sep 17, 2018 -

Gerald Subaru of Naperville responded

Thank you for this great review! Jeff is truly an exceptional employee and we appreciate him for giving you a great experience. Enjoy your new car! Sincerely, Alec McKean - General Manager

September 13, 2018

Smooth transaction Great experience overall. Kelly was professional and honest. We agreed on a fair price, she located the car, and everything went smoothly. I would cer More

by matt
Recommend Dealer
Yes
Employees Worked With
Kelly Thomas
Sep 14, 2018 -

Gerald Subaru of Naperville responded

Thank you for your truly exceptional review. We're excited to hear that Kelly took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Alec McKean - General Manager

September 13, 2018

5-Star Dealership I want to start by saying Jeff Walker is the most helpful, charismatic, and knowledgable sales person I have ever met. He helped me every step of the More

by HaroldSubie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Walker
Sep 14, 2018 -

Gerald Subaru of Naperville responded

Thank you for this great review. Jeff is truly an exceptional employee and we appreciate him for giving you a great experience. Enjoy your 2018 Subaru Outback! Sincerely, Alec McKean - General Manager

September 13, 2018

Great Was easy working with the sale person he was great with me showing me the car I was interested in and was not pushing into something else More

by Happy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Walker
Sep 14, 2018 -

Gerald Subaru of Naperville responded

Thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Come and see us again! Sincerely, Alec McKean - General Manager

September 12, 2018

Great people. Fantastic price. No pressure. Gerald Subaru helped me get the car of my dreams. Everyone was wonderful. From start to finish it was seamless and actually enjoyable! I would reccome More

by Caseywrx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ubaldo Rodriguez, Chuck Dziak, Leo Lopez, Anthony Mazany, Nino McMorris, Monomoy Ghosh
Sep 12, 2018 -

Gerald Subaru of Naperville responded

Congratulations on your new car! It's wonderful to know you feel confident in your decision to choose Gerald Subaru of Naperville as your dealer as it is imperative we make the car-buying experience as seamless, truly exceptional, and enjoyable as possible. We are very happy to hear that we could help get you set up with the car of your dreams. If there is anything more we can do for you please feel free to come back and see us anytime! Take care. Sincerely, Alec McKean - General Manager

September 09, 2018

New Crosstrek Excellent treatment from Russ Harris. Bought the Crosstrek the same day even though I was just looking. Had my heart set for the longest time on a For More

by Babs856
Recommend Dealer
Yes
Employees Worked With
Russ Harris
Sep 11, 2018 -

Gerald Subaru of Naperville responded

Thank you for this wonderful review! We really appreciate you leaving us your input. We are very pleased to hear that Russ could make your car shopping experience so pleasurable and stress free. We are glad to hear you are loving your new Crosstrek. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Sincerely, Alec McKean - General Manager

September 09, 2018

Amazing Experience We could not be happier with our experience. Anna was just wonderful. She was so thourough in explaining everything to us. She was also immensely pati More

by Ezbarney3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Anna Smith, Marie Stepanek
Sep 11, 2018 -

Gerald Subaru of Naperville responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. We're excited to hear that Anna took care of you, was truly exceptional, and that everything went very smoothly. We hope to see you again in the future. Sincerely, Alec McKean - General Manager

September 09, 2018

BEST OF THE BEST Mike was extremely knowledgeable in his field, and helped by adding a lot of input into my final decision. He certainly get a six star rating out of More

by OLD TO NEW
Recommend Dealer
Yes
Employees Worked With
Len Batson, Michael Price
Sep 11, 2018 -

Gerald Subaru of Naperville responded

Thank you for reviewing your time spent at Gerald Subaru of Naperville. Mike is a dedicated member of our team who commits himself to truly exceptional service and a vast knowledge of our models. We hope that this experience encourages you to return to us for any future auto needs and we thank you again for your business. Sincerely, Alec McKean - General Manager

September 08, 2018

Positive experience at Subaru dealership. Staff at Gerald Subara of Naperville were all polite and attentive; from the cashier to the business manager. No long waiting periods or high pressur More

by Raza3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Price, Tim Murray
Sep 11, 2018 -

Gerald Subaru of Naperville responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive, pressure free, and truly exceptional customer service and I'm glad that our team made such a great impression on you. Enjoy your new car! Sincerely, Alec McKean - General Manager

Sep 11, 2018 -

Gerald Subaru of Naperville responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive, pressure free, and truly exceptional customer service and I'm glad that our team made such a great impression on you. Enjoy your new car! Sincerely, Alec McKean - General Manager

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