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Gerald Subaru of Naperville

Naperville, IL

4.7
3,072 Reviews

2379 Aurora Ave.

Naperville, IL

60540

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3,072 Reviews of Gerald Subaru of Naperville

September 06, 2018

Excellent Atmosphere to Purchase a New Car I appreciated the patience and attention to care given by Michael Price during my initial, and subsequent visits to purchase a new car. He was able t More

by jlpolk1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Michael Price, Jon Thongphadith
Sep 07, 2018 -

Gerald Subaru of Naperville responded

What an enjoyable review to read! It is reassuring to know Michael, Anthony, and JT provided you with a truly exceptional shopping experience. Gerald Subaru of Naperville’s primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. I’m happy to hear you left our dealership feeling confident about your purchase. Don’t hesitate to call or stop in should you have any questions. Sincerely, Alec McKean - General Manager

September 06, 2018

Great experience Mike was great. There was no pressure and I was able to buy my car and get out of the dealership in a couple of hours. More

by Anon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Michael Price
September 06, 2018

Very attentive and love my new car!!! I would recommend this dealer and my dad will be purchasing a Subaru from them in the near future. I love my car more than I even imagined! More

by Nora1394
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Price
September 06, 2018

Great deal! Buying my Subaru at Gerald Subaru of Naperville was a stress free experience. I knew almost instantly that I was getting a great deal, with some adde More

by lenoraann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Price, Cynthia Barratt, Tim Murray
Sep 07, 2018 -

Gerald Subaru of Naperville responded

I sincerely thank you for going out of your way to write this review about Gerald Subaru of Naperville. We try to create a comfortable, stress-free, and truly exceptional environment for each and every customer. I hope you enjoy your new Subaru. If you have any further needs, please come back to see us. Sincerely, Alec McKean - General Manager

September 05, 2018

Happy new Subaru owner Jeff and Tony were amazing. We actually had not planned to buy but they made it seamless and fun. Thank you Jeff and Tony. Happy new Subaru owners More

by Linda Subaru love.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Jeff Walker, Jeff Calhoun
Sep 05, 2018 -

Gerald Subaru of Naperville responded

Linda, congratulations on your new purchase! I hope you are continuing to enjoy your Subaru! It's wonderful to know you feel confident in your decision to choose Gerald Subaru of Naperville as your dealer as it is imperative we make the car-buying experience as seamless and efficient as possible. We will share your compliments with Jeff and Tony. If you have any questions about your purchase, please reach out to us. Thanks, again! Sincerely, Alec McKean - General Manager

September 04, 2018

Wonderful sales people. Truly a great experience. After a fantastic test drive (a legit test track!), we knew we wanted the Outback. Russ helped us through the whole process and we couldn't be happier More

by Wb332
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Harris
Sep 04, 2018 -

Gerald Subaru of Naperville responded

Congratulations on your new Outback! It is wonderful to hear that our staff at Gerald Subaru of Naperville was able to provide you with a truly exceptional experience! We really appreciate this feedback and we will share it with Russ and the team. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Alec McKean - General Manager

September 04, 2018

Great experience Jeff Walker helped us get a good deal on a new 2018 forester. He made the process very smooth. Good price, great salesman, awesome dealership. More

by Subiesquad11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Walker
Sep 05, 2018 -

Gerald Subaru of Naperville responded

Thank you for your kind words and congratulations on your new car! We are very happy to hear that Jeff made it a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car! Sincerely, Alec McKean - General Manager

September 04, 2018

Excellent Was very happy with the purchase experience. I wish all my car-buying experiences went this well. Quick, fair, and knowledgeable people. Ehab was a More

by MikeN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ehab Aref, Tim Murray
Sep 05, 2018 -

Gerald Subaru of Naperville responded

Thank you for this review, Mike. We really appreciate you leaving us your input. We are very pleased to hear that Ehab could make your car shopping experience so pleasurable, quick, and knowledgeable. We are glad to hear you are loving your new car. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Sincerely, Alec McKean - General Manager

September 04, 2018

Outstanding salesman Ehab is one of those rare honest and transparent salesmen. We arrived late on a Friday with no intention of purchasing a car that day. Despite this More

by Tom & Diane K
Recommend Dealer
Yes
Employees Worked With
Ehab Aref
Sep 05, 2018 -

Gerald Subaru of Naperville responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear Ehab was able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Alec McKean - General Manager

September 03, 2018

Enjoyed working with Ehab It was enjoyable working with Ehab for the purchase of our new vehicle. He was very pleasant and helpful and new the features of the car well. More

by Dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Pryor, Ehab Aref, Jon Thongphadith
Sep 04, 2018 -

Gerald Subaru of Naperville responded

Hi Dave and thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Gerald Subaru of Naperville. Ehad and our team are driven to offer great customer care and we strive to provide a truly exceptional car buying experience. Enjoy your new car! Sincerely, Alec McKean - General Manager

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