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Gerald Subaru of Naperville

Naperville, IL

4.7
3,072 Reviews

2379 Aurora Ave.

Naperville, IL

60540

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3,072 Reviews of Gerald Subaru of Naperville

September 02, 2018

Genuine Though the car buying experience is never easy, Ehab was as helpful and genuine as possible. I very much appreciated his transparency, knowledge and k More

by Gidget
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Ehab Aref
Sep 03, 2018 -

Gerald Subaru of Naperville responded

Thank you so much for this truly exceptional review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Ehab was helpful during your visit. If you have any questions, please don't hesitate to reach out to us again. Sincerely, Alec McKean - General Manager

September 01, 2018

Great friendly people, and they knew their job ! This guy is a wonderful person and great professional. He answered all my questions and all paperwork was done real quickly, so I left completely hap More

by hermit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marie Stepanek, Ehab Aref
Sep 03, 2018 -

Gerald Subaru of Naperville responded

Reviews like yours are truly a breath of fresh air! Ehad is a truly exceptional asset and we appreciate everything that he does. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Alec McKean - General Manager

August 31, 2018

An easy decision Jesse worked hard to make this a pleasant experience. He spent the time to help us make an educated decision at a good price. He will be our point per More

by Rich
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Jesse Bush
Sep 03, 2018 -

Gerald Subaru of Naperville responded

I am happy to hear your time spent with Jesse was truly exceptional. Congratulations on your new car! If you have any questions or need any further assistance, please come back to visit us. We look forward to seeing you in the future. Sincerely, Alec McKean - General Manager

August 31, 2018

nice guy The guy knew his stuff and very personable .and I totally trusted him. I’m def looking at a Subaru as an option. Way to go More

by Big al
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Walker
Sep 03, 2018 -

Gerald Subaru of Naperville responded

On behalf of our dealership, I sincerely thank you for taking the time to write such kind words about our sales team. Jeff is a great people person and he strives to create a truly exceptional shopping experience for every customer. If you have any questions, please do not hesitate to come see us. Sincerely, Alec McKean - General Manager

August 31, 2018

Good experience I just bought my first Subaru a couple of weeks ago and I'm very happy with it. Jeff Calhoun was my sales rep and was professional and knowledgeable. More

by Andrea
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Calhoun
Sep 03, 2018 -

Gerald Subaru of Naperville responded

Congratulations on your new Subaru, Andrea! Thank you for taking the time to write about your experience. It's great to know Jeff was able to provide you with a professional and knowledgeable car buying experience. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Alec McKean - General Manager

August 30, 2018

Good sales rep First sales rep I worked with was OK, but he never returned my calls for a quote for an upgraded model that I was interested in. Called a very helpful More

by Topgear11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddy Orellana, Tim Murray, Jeff Walker, Jon Thongphadith
Aug 30, 2018 -

Gerald Subaru of Naperville responded

Thank you for your truly exceptional review, Topgear11. It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Alec McKean - General Manager

August 30, 2018

Buying a Forester I recently purchased a 2018 Suburu Forester from Gerald Suburu. I went to the dealership to compare the Forester with a Ford Escape, the car that I c More

by naperbuyer
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Jesse Bush
Aug 30, 2018 -

Gerald Subaru of Naperville responded

Thank you for your truly exceptional review, naperbuyer. Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Alec McKean - General Manager

August 30, 2018

A nice Experience I had a little time to spend. Stopped into your dealership looking at a New Subaru for the family, Wasn't quite ready to buy. I was approached By one More

by 122333
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Walker
Aug 30, 2018 -

Gerald Subaru of Naperville responded

Thank you for your truly exceptional review, 122333. We are pleased to hear about your great experience at Gerald Subaru of Naperville! If there is anything else we can do for you, please feel free to give us a call.. Sincerely, Alec McKean - General Manager

August 30, 2018

Good dealer and good experience Ehab is a very nice person to work with and the buying experience at Gerald was straightforwards and relatively painless. Would recommend both to peo More

by Bryan
Recommend Dealer
Yes
Employees Worked With
Ehab Aref
Aug 30, 2018 -

Gerald Subaru of Naperville responded

Thank you for your truly exceptional review, Bryan. We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. Sincerely, Alec McKean - General Manager

August 28, 2018

Awesome Anthony mazany and eddy orellano were an awesome duo in helping me finalize on a wrx. I would recommend this dealership to fellow friends and family. More

by Aferrer11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Eddy Orellana
Aug 29, 2018 -

Gerald Subaru of Naperville responded

Thank you for your truly exceptional review, Aferrer11. It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Alec McKean - General Manager

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