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Gerald Subaru of Naperville

Naperville, IL

4.7
3,072 Reviews

2379 Aurora Ave.

Naperville, IL

60540

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3,072 Reviews of Gerald Subaru of Naperville

August 22, 2018

Amazingly easy experience Was delighted with the extremely friendly and professional staff at geralds. Made the entire car shopping and buying process stress free and enjoyable More

by Leobardo1332
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo Rodriguez, Marie Stepanek, Eddy Orellana
Aug 22, 2018 -

Gerald Subaru of Naperville responded

Thank you for your truly exceptional review,Leobardo1332. Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss them in greater detail. Sincerely, Alec McKean - General Manager

August 22, 2018

Out of State great experience Jeff Walker made our out of state Crosstrek purchase very quick and painless with the perfect purchase price. Thank you Jeff for your excellent servi More

by Maria1978
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Murray, Jeff Walker
Aug 22, 2018 -

Gerald Subaru of Naperville responded

Thank you for your truly exceptional review, Maria1978. Reviews like yours are truly a breath of fresh air! Jeff is truly an invaluable asset and we appreciate everything that he does. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Alec McKean - General Manager

August 21, 2018

2019 Outback 3.6R Touring Very pleased with my experience at this dealership and love my new vehicle. Jeff was knowledgeable and helpful. Now all I need is a roadtrip. More

by JB
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeff Walker
Aug 21, 2018 -

Gerald Subaru of Naperville responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Alec McKean - General Manager

August 21, 2018

Jeff Walker is fantastic Jeff Walker professionalism was second to none... His knowledge of the product was inspiring. I will highly recommend Jeff to everyone that is in the More

by Scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Walker
Aug 21, 2018 -

Gerald Subaru of Naperville responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Sincerely, Alec McKean - General Manager

August 21, 2018

Great customer service and great vehicles! My Husband and I just purchased a car. The customer service is absolutely wonderful. Ehab Aref was very attentive, friendly and he made sure he unde More

by Yecy82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ehab Aref
Aug 21, 2018 -

Gerald Subaru of Naperville responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Alec McKean - General Manager

August 20, 2018

Great dealership to work with Anna and Manny were great to work with, they were very responsive. The buying process was simple and straight forward. I would buy from them again. More

by NotACarGuy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Anna Smith, Monomoy Ghosh
Aug 20, 2018 -

Gerald Subaru of Naperville responded

NotACarGuy, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Gerald Nissan of Naperville! If there is anything else we can do for you, please feel free to give us a call. Sincerely, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

August 20, 2018

Jesse were great to work with. Jesse is very friendly, helpful, informative and not pushy! Really went out of his way to find out our needs. We appreciated the quick responses an More

by MahFamily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anna Smith, Jesse Bush, Stephen Cook
Aug 20, 2018 -

Gerald Subaru of Naperville responded

We really appreciate your feedback, MahFamily. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

August 19, 2018

EXCELLENT Excellent educative technical information for buying a vehicle with no pressure to buy. very transparent information on comparative vehicles point by More

by OUTBACK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Price
Aug 20, 2018 -

Gerald Subaru of Naperville responded

Thank you for the positive feedback. We are very glad to hear that your experience with us have been truly exceptional. It was great doing business with you. We hope to see you again! Sincerely, Alec McKean - General Manager

August 19, 2018

Smooth Transaction Mike and Tony both knew their products and delivered their service with quality and in a timely manner. I felt comfortable working with both, and will More

by fsheik1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Michael Price
Aug 20, 2018 -

Gerald Subaru of Naperville responded

Thank you for your truly exceptional review! Mike and Tony are great assets and we appreciate them for giving you that comfort during your experience! We look forward to servicing you again in the future! Sincerely, Alec McKean - General Manager

August 18, 2018

We liked Russ We liked working with Russ. He was helpful, informative, and gregarious. We were looking at used cars, and he gave good information regarding the dif More

by Karateben
Recommend Dealer
Yes
Employees Worked With
Russ Harris
Aug 20, 2018 -

Gerald Subaru of Naperville responded

Thank you for your truly exceptional review. We strive for 100% customer satisfaction on each and every purchase and we hope you enjoy your new vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Alec McKean - General Manager

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