
Gerald Subaru of Naperville
Naperville, IL
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3,072 Reviews of Gerald Subaru of Naperville
After Seven Toyota Products We Buy a Subaru We did something that we have not done for 30 years, purchased a vehicle that is not a Toyota. Our sales representative Michael Price provided answer We did something that we have not done for 30 years, purchased a vehicle that is not a Toyota. Our sales representative Michael Price provided answers to our questions, shared the safety features with us, and made the process simple. He was great to deal with. We spend a lot of time visiting family in Colorado and our new Outback will make that even more enjoyable. We will recommend Mike and Gerald Subaru to family and friends. More
Direct and friendly salesman Jeff was a direct and friendly salesman, attentive to our needs for a comfortable small car without too many confusing frills. While we got a good pr Jeff was a direct and friendly salesman, attentive to our needs for a comfortable small car without too many confusing frills. While we got a good price for our Crosstrek, below the posted list price on the web, we could have wished that list price would have included the window etching, door edge guards, etc. that the dealer added. It might have been better if those things were posted on the web also. They were on the window sticker add-on which we should have consulted. Jeff offered us the further protection package, sealants etc., but wasn't offended when we rejected it. All in all, a car that fit our needs at a decent price, delivered with courtesy. More
Excellent experience Michael Price went above and beyond to make sure our car buying experience was exciting. We purchased the Crosstrek from Gerald Subaru because of Mic Michael Price went above and beyond to make sure our car buying experience was exciting. We purchased the Crosstrek from Gerald Subaru because of Michael’s willingness to answer all of our questions without the pressure of buying that day. His knowledge of the vehicle was outstanding, There was no comparison out there. He even researched a question for me on his day off ( above and beyond)! More
Good experience The experience was very good, no pressure also ehab was very informative and detailed about my questions, he was very professional, I would recommend The experience was very good, no pressure also ehab was very informative and detailed about my questions, he was very professional, I would recommend him to friends. More
Ehab went above and beyond to get the car I wanted One of the nicest cleanest dealerships I’ve ever been too. And the staff was just as amazing. From starting with our salesman Ehab to the finance dire One of the nicest cleanest dealerships I’ve ever been too. And the staff was just as amazing. From starting with our salesman Ehab to the finance director Anthony the process was friendly and not pushy. Due to a mistake at another location, my car was not available. Ehab promised me he would get me my car by the end of the day and he delivered! After having to drive to another state to find the same car that I wanted Ehab fulfilled his promis! If you are looking for a friendly trustworthy knowledgeable salesman who acts and treats you like a person and not just a potential sale I can not recommend Ehab enough. If I could give him 10 stars I would! Ehab and the rest of the fine people I dealt with at Gerald Subaru of Naperville have proven to me that not all car dealerships are full of dishonest sales driven sharks. Ehab and Gerald Subaru of Naperville have made a customer for life. More
Great, friendly,honest service! I would recommend asking for Ehab for a salesman. He was honest, friendly, knowledgeable, thorough. I was kind of in a time crunch, so the whole proc I would recommend asking for Ehab for a salesman. He was honest, friendly, knowledgeable, thorough. I was kind of in a time crunch, so the whole process ran very smoothly and quickly! More
Great Help Very knowledgeable and helpful. Great info when checking out and buying the car. Made the car buying experience enjoyable without pressure. Can't wai Very knowledgeable and helpful. Great info when checking out and buying the car. Made the car buying experience enjoyable without pressure. Can't wait to drive my new Outback! More
What Wonderful Service!! Today I bought a Subaru Impreza from Leo Lopez, the Sales Representative who helped us with all the papers and information on the car. He introduced h Today I bought a Subaru Impreza from Leo Lopez, the Sales Representative who helped us with all the papers and information on the car. He introduced himself to us asked if we had any questions on any cars we were interested in. He professionally answered all the questions respectfully, patiently, and kindly with a smile. He went through all the information about the car in detail. He helped us understand the different items that came with the car care and explained the different offers that are being offered. He did a great job! More
NO FUSS RUSS After a rough experience the first time through we were paired with a salesman named Russ who made our experience much better this time. Excited to ow After a rough experience the first time through we were paired with a salesman named Russ who made our experience much better this time. Excited to own a Subaru! More

First New Car I originally stopped into Gerald a few months prior to my purchase. I wasn't necassarily ready to buy at the time, but I knew what I wanted. Russ was I originally stopped into Gerald a few months prior to my purchase. I wasn't necassarily ready to buy at the time, but I knew what I wanted. Russ was really helpful and understanding of my situation. When i was finally ready to buy, I knew exactly where to go. More