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Gerald Subaru of Naperville

Naperville, IL

4.7
3,072 Reviews

2379 Aurora Ave.

Naperville, IL

60540

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3,072 Reviews of Gerald Subaru of Naperville

August 09, 2018

Best experience Eddy did a great job took the time to help us find the right car. Leo the sales manager felt like talking to an old friend. Anthony in finance was ver More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo pre owned sales manager, Anthony in finance, Eddy Orellana
Aug 09, 2018 -

Gerald Subaru of Naperville responded

Thank you very much for taking the time to leave us this truly exceptional review! We are pleased to hear about your great experience! If there is anything else we can do for you, please feel free to give us a call. Sincerely, Alec McKean - General Manager

August 08, 2018

Knowledgeable salesman John Rose was an excellent salesman. He was very knowledgeable about cars in general and was able to relate to us as well as understand our car needs. More

by Nancy55
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, John Rose, Jon Thongphadith
Aug 09, 2018 -

Gerald Subaru of Naperville responded

First and foremost, thank you for stopping by to leave this truly exceptional review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that John assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Sincerely, Alec McKean - General Manager

August 07, 2018

Good service with a reasonable price Dealership was clean and car selection was good. Reserved a car and time for me to drive,allowing me to make the right choice. Were well prepared More

by Toddkaleta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Walker
Aug 08, 2018 -

Gerald Subaru of Naperville responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Alec McKean - General Manager

August 07, 2018

Dependability I found the entire sales team to be very dependable and trustworthy. I believe they were out for my satisfaction and did all they could to earn my bus More

by ASP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ubaldo Rodriguez, Leo Katsnelson, Eddy Orellana
Aug 08, 2018 -

Gerald Subaru of Naperville responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Alec McKean - General Manager

August 04, 2018

First Subaru Everything was great. Anna was wonderful to work with. We had a great test drive. We did left donuts and right donuts and a reverse donut! More

by Mwegman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anna Smith
Aug 08, 2018 -

Gerald Subaru of Naperville responded

We appreciate the kind words, we are also glad you enjoyed the test drive! We look forward to seeing you again in the future! Sincerely, Alec McKean - General Manager

August 04, 2018

Dedicated sales people John Rose and Jesse Bush made the sale by their hard work and concern for the customer. As it seems to be the case, price is an issue when buying a c More

by g p
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, John Rose, Jesse Bush
Aug 08, 2018 -

Gerald Subaru of Naperville responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Alec McKean - General Manager

August 03, 2018

Subaru Outback purchase My wife and I went to look at a Subaru outback at Gerald Subaru of Naperville. Was greeted courteously by Mike O'Bien. Helped us through the whole pro More

by Subthusiast
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Michael O'Brien
Aug 08, 2018 -

Gerald Subaru of Naperville responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Alec McKean - General Manager

August 03, 2018

Shopping for a car made easy at Gerald's I had the absolute pleasure of working with Abid Kahn at Gerald's. I always found shopping for a car, a very stressful experience. Abid was profession More

by my3sons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abid Khan
Aug 08, 2018 -

Gerald Subaru of Naperville responded

Thank you so much for taking the time to let us know how happy you are with your truly exceptional experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Alec McKean - General Manager

August 03, 2018

Great Purchase Experience Cynthia Barratt, Steve Cook, Jesse Bush, and Tim Murray were all very pleasant and professional. They understood when I needed some extra time. They a More

by EllenEB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cynthia Barratt, Internet. , Jesse Bush, Stephen Cook, Tim Murray
Aug 08, 2018 -

Gerald Subaru of Naperville responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Alec McKean - General Manager

August 03, 2018

Excellent I had a great conversation with Jesse bush in general not just about cars it was nice talking to him I will recommend my friends with him More

by Gato
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Bush
Aug 08, 2018 -

Gerald Subaru of Naperville responded

Thank you for taking the time to write this review. We are pleased to hear that Jesse was able to provide an efficient and overall positive experience. Sincerely, Alec McKean - General Manager

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