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Gerald Subaru of Naperville

Naperville, IL

4.7
3,072 Reviews

2379 Aurora Ave.

Naperville, IL

60540

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3,072 Reviews of Gerald Subaru of Naperville

August 01, 2018

The cleanest friendliest dealership I’ve ever been to!! Walking in to this dealership, the first thing you will notice is how clean it is and all of the friendly smiling faces. But the real treat was workin More

by Kguedelcarz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Anna Smith
Aug 02, 2018 -

Gerald Subaru of Naperville responded

Thank you for sharing your truly exceptional feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Alec McKean - General Manager

August 01, 2018

Look for Kelly Kelly has been an honest and informative person to deal with at Gerald Subaru and I’ve never dealt with someone with such integrity at any dealership More

by RobWRX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Thomas
Aug 02, 2018 -

Gerald Subaru of Naperville responded

Thank you so much for taking the time to let us know how truly exceptional your experience was! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Alec McKean - General Manager

July 31, 2018

excellent experience Jeff Calhoun is well knowledge of car. He is very professional and polite. I would definitely to my friends. Jeff also help us to understand the var More

by bakulesh233
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nino McMorris, Jeff Calhoun
Aug 01, 2018 -

Gerald Subaru of Naperville responded

Thank you for taking the time to leave us a truly exceptional review! I am so happy to hear that Jeff was able to assist you! Words can't express how thankful we are for your business. At Gerald Subaru of Naperville we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Sincerely, Alec McKean - General Manager

July 31, 2018

Very professional experience First I worked with Cynthia and she was very nice and helpful. She was extremely customer focused. Russ was my salesman and he was professional and ha More

by Subaru grandma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Nino McMorris, Cynthia Barratt, Russ Harris
Aug 01, 2018 -

Gerald Subaru of Naperville responded

I am pleased to hear that you had a truly exceptional experience with our team. Congratulations on your purchase! We would like to sincerely thank you for your business and encourage you to contact or visit us anytime with any questions that may arise. Sincerely, Alec McKean - General Manager

July 31, 2018

Great experience Jeff Calhoun and Anthony Mazany were great to work with. They were professional and knowledgeable and they made the car buying process as enjoyable a More

by Outback2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Jeff Calhoun
Aug 01, 2018 -

Gerald Subaru of Naperville responded

Thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Jeff and Anthony there to provide you with such a truly exceptional service! Thank you again and congratulations on your purchase. Sincerely, Alec McKean - General Manager

July 31, 2018

Car shopping made easy I finally decided it was time for me to say good bye to my old friend--my 2005 Toyota Camry and after driving several cars and models, I decided that More

by Fancy Francy
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Cynthia Barratt, Jeff Calhoun
Aug 01, 2018 -

Gerald Subaru of Naperville responded

Thank you for taking the time to write such a detailed review about your experience with us! We truly appreciate it. I would like to congratulate you on your purchase! I’m very glad to hear that your experience with Jeff has been very positive. It was truly exceptional doing business with you. We hope to see you again! Sincerely, Alec McKean - General Manager

July 30, 2018

Excellent experience Anna and Anthony were great. They worked with us to get a great deal and were very accommodating with our children, whom were with us the whole time. More

by Gallenrussell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Anna Smith
Aug 01, 2018 -

Gerald Subaru of Naperville responded

Thank you so much for your truly exceptional feedback, Russell. Congratulations on your new Ascent! We greatly appreciate the opportunity to work with you and earn your business. I’ll be sure to share your feedback with Anna and Anthony, and please let us know if we can ever help you in the future. Sincerely, Alec McKean - General Manager

July 29, 2018

Very good experience Ehab was very good in his job. He was not pushy, very professional and courteous. I would recommend him to all my friends. I had a great buying experi More

by Rana1804
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monomoy Ghosh, Ehab Aref, Tim Murray
Jul 29, 2018 -

Gerald Subaru of Naperville responded

Thank you for leaving us this truly exceptional review! We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Take care! Sincerely, Alec McKean - General Manager

July 29, 2018

Ehab....best sales rep ever!! Ehab was very patient and kept me well informed regarding availability of new Ascent. Ehab worked around my schedule and was very accommodating and in More

by Subaru
Recommend Dealer
Yes
Employees Worked With
Marie Stepanek, Ehab Aref
Jul 29, 2018 -

Gerald Subaru of Naperville responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to truly exceptional customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Sincerely, Alec McKean - General Manager

July 28, 2018

Wonderful Exceptional waiting room with many snacks and drinks . Very knowledgable people with very friendly attitudes. Absolutely no problems and person to tra More

by Donna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lady that sat in car and taught me how to use everything. , Anna Smith
Jul 29, 2018 -

Gerald Subaru of Naperville responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Have a truly exceptional day! Sincerely, Alec McKean - General Manager

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