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Gerald Subaru of Naperville

Naperville, IL

4.7
3,072 Reviews

2379 Aurora Ave.

Naperville, IL

60540

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3,072 Reviews of Gerald Subaru of Naperville

July 20, 2018

Great Team I have been buying cars since I was 17, on my own. I have seen and experienced the good, bad and ugly on the American automotive scene. The Gerald Sub More

by LarryFuhrer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Cynthia Barratt, Stephen Cook, Russ Harris
Jul 23, 2018 -

Gerald Subaru of Naperville responded

Larry, thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Alec McKean - General Manager

July 20, 2018

Gerald Subaru / Jeff Walker I have purchased and leased a number of vehicles from Jeff Walker and have always found him to be very helpful and trustwortky. I highly recommend bot More

by jayman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Walker
Jul 23, 2018 -

Gerald Subaru of Naperville responded

Reviews like yours are truly a breath of fresh air! Jeff is truly an invaluable asset and we appreciate everything that he does. I will be sure to pass on your very kind compliments and I encourage you to stop by if there is anything else that we can do for you. Sincerely, Alec McKean - General Manager

July 19, 2018

Best salesman I had the best experience with salesman Jeff Calhoun. He was extremely knowledgeable and extremely patient. I will for sure be back to see him and wil More

by you1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Calhoun
Jul 19, 2018 -

Gerald Subaru of Naperville responded

Thank you for the excellent review! Jeff is a wonderful member of our team and it's great to hear that he provided a fantastic buying experience. I will gladly share your kind words with him and be sure to let us know if we can help with anything else in the future. Sincerely, Alec McKean - General Manager

July 19, 2018

Great First Car Buying Experience After reading horror stories about dealerships and buying a car, I was prepared to battle it out to get a decent price for a used car. After my wife a More

by Jim2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Kelly Thomas, Marie Stepanek
Jul 19, 2018 -

Gerald Subaru of Naperville responded

Thank you for leaving this truly exceptional feedback. Kelly and our team work incredibly hard to exemplify our commitment to customer care. I'm glad to hear that you had a wonderful buying experience and I will happily share your compliments with the team. Congratulations on your new Subaru and always feel free to reach out with any questions or auto needs in the future. Sincerely, Alec McKean - General Manager

July 19, 2018

Very Happy Customer! Loved our Sales Consultant Eddy Orellana. He is trustworthy and knowledgeable. He takes the nonsense of car buying out of the transaction. And I appre More

by Deborah1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cindy-front desk, Anthony Mazany, Eddy Orellana
Jul 19, 2018 -

Gerald Subaru of Naperville responded

Thank you for taking the time to write this truly exceptional review! Our team works incredibly hard to ensure each and every guest has a wonderful experience. I will happily share your compliments with Eddy, Cindy, Anthony, and the team. We truly appreciate your business and recommendation. Don't hesitate to contact or visit us again for anything else in the future. Sincerely, Alec McKean - General Manager

July 19, 2018

lucky Irish Came in looking for a slightly used car, had been given the run around much of the day. What a pleasure it was running into Gerald Subaru of Napervi More

by lucky Irish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Murray, Jeff Walker
Jul 19, 2018 -

Gerald Subaru of Naperville responded

We appreciate you taking the time to write this fantastic review. It's great to hear that Jeff and the team provided a truly exceptional buying experience. I will gladly extend your compliments to him. Congratulations on your purchase and be sure to let us know if we can help with any other automotive needs in the future. Sincerely, Alec McKean - General Manager

July 19, 2018

Second Subaru Mike was a huge help to us. He explained things well. He was patient with our questions. He helped us understand the technology in our new car. We wil More

by Subarucgdj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Michael O'Brien
Jul 23, 2018 -

Gerald Subaru of Naperville responded

Hi and thank you for the great feedback! I am happy to hear that you have enjoyed your visit here at our dealership! Mike is a great asset and we're thankful to have him on our team. We appreciate your business! Sincerely, Alec McKean - General Manager

July 19, 2018

Great car buying experience This was my first experience purchasing a Subaru and Jesse informed me, stayed late to close the deal and offered honest car pricing. I definitely re More

by Ken F
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Bush
Jul 19, 2018 -

Gerald Subaru of Naperville responded

We appreciate you for letting others know about your truly exceptional experience! If you ever need anything in the future, please don't hesitate to let us know. Sincerely, Alec McKean - General Manager

July 19, 2018

Smooth Jesse is knowledgeable and friendly. He answered all my questions in a timely manner and made the experience easy. I would buy a Subaru from him all t More

by JD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Bush
Jul 19, 2018 -

Gerald Subaru of Naperville responded

Thank you very much for taking the time to leave us this truly exceptional review! We are pleased to hear about your great experience! If there is anything else we can do for you, please feel free to give us a call. Sincerely, Alec McKean - General Manager

July 18, 2018

Subaru Ascent The Team at Gerald Subaru went the extra mile to make sure all my questions were answered, made the purchase process smooth and seamless as well as pr More

by BReed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Pryor, Stephen Cook, Jeff Walker
Jul 18, 2018 -

Gerald Subaru of Naperville responded

Thank you for writing this fantastic review! We appreciate you giving us the opportunity to earn your repeat business. Our team works hard to provide a truly exceptional experience to each and every guest. Thank you for your recommendation and always feel free to reach out with anything else in the future. Sincerely, Alec McKean - General Manager

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