Back

Gerald Subaru of Naperville

Naperville, IL

4.7
3,072 Reviews

2379 Aurora Ave.

Naperville, IL

60540

Directions

By Type

3,072 Reviews of Gerald Subaru of Naperville

July 18, 2018

Excellent New Car Purchase Customer Service Gerald Subaru and all its employees provided us with excellent customer service while going through our new car purchase. We are very impressed and ap More

by Max
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Price
Jul 18, 2018 -

Gerald Subaru of Naperville responded

Max, thank you for the kind feedback and congratulations on your purchase. Our team works hard to provide a truly exceptional experience to every guest. We truly appreciate your recommendation and we look forward to helping you again in the future. Sincerely, Alec McKean - General Manager

July 18, 2018

My dealer went the extra mile for me Mike Price made my experience an enjoyable one. Over the course of two weeks - from first test drive to the last- Mike answered all the questions I ha More

by Jalt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nino McMorris, Michael Price
Jul 18, 2018 -

Gerald Subaru of Naperville responded

Thank you so much for taking time out of your day to share your truly exceptional experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Sincerely, Alec McKean - General Manager

July 16, 2018

My used car buying experience My wife and I stopped in to this dealership to look at some used vehicles. Our sales person, Mike, asked us what we were looking for and focused in o More

by Nathan Beitler
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike, Monomoy Ghosh, Tim Murray, Michael O'Brien
Jul 18, 2018 -

Gerald Subaru of Naperville responded

We appreciate the truly exceptional words. We look forward to seeing you again in the future! Sincerely, Alec McKean - General Manager

July 16, 2018

Great experience...and new Crosstrek! Worked with salesperson Russ Harris. Russ was knowledgeable, professional and friendly. He listened to me and was patient with my questions and with m More

by MandM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ubaldo Rodriguez, Anthony Mazany, Russ Harris
Jul 16, 2018 -

Gerald Subaru of Naperville responded

Thank you for your truly exceptional review! Congratulations on your new Subaru! It's great to know that Russ was able to provide you with a pressure-free and knowledgeable service experience. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Alec McKean - General Manager

July 14, 2018

Buying my first Subaru Process went very well, would recommend to others. I like the idea of a one on one meeting to answer any questions I may have after driving the car fo More

by Jojo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddy Orellana, Tim Murray
Jul 16, 2018 -

Gerald Subaru of Naperville responded

Jojo, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Alec McKean - General Manager

July 14, 2018

First time purchase at a car dealership This was my first time buying a new car at a dealership and the first time purchase of a Subaru. It was an easier experience than I had anticipated. More

by Chicagogirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marie Stepanek, Tim Murray, Jeff Walker
Jul 16, 2018 -

Gerald Subaru of Naperville responded

It was a pleasure to read about your first buying experience! Congratulations on your new Subaru! It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look forward to seeing you again in the future! Sincerely, Alec McKean - General Manager

July 14, 2018

Gerald Subaru for a second time! Thanks for the help with buying our Second Subaru from Gerald Subaru looking for a third in a couple more years! Thanks again for the help. More

by Mike_schuler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anna Smith
Jul 16, 2018 -

Gerald Subaru of Naperville responded

Thank you for your truly exceptional review. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, Alec McKean - General Manager

July 14, 2018

Top of class Gerald offers best in class lifetime power/tran warrantee with proof of scheduled maintenance and low pressure sales. They respected me as a consumer More

by Kitome
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Russ Harris
Jul 16, 2018 -

Gerald Subaru of Naperville responded

Thank you for your truly exceptional review, Kitome! We really appreciate your business. Sincerely, Alec McKean - General Manager

July 13, 2018

Great experience! After my car was totaled in an accident, I had a very short amount of time to get into a different vehicle. I selected Subaru because close friends to More

by Bassist111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Russ Harris
Jul 16, 2018 -

Gerald Subaru of Naperville responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Alec McKean - General Manager

July 13, 2018

Got what I wanted. I got the car I wanted. The dealer got a sale. Easy peasy, everyone’s happy! I wish everything in life was this simple and pleasant! More

by Save The Manuals!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ubaldo Rodriguez, Monomoy Ghosh, Russ Harris
Jul 16, 2018 -

Gerald Subaru of Naperville responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Alec McKean - General Manager

...
189
...