
Gerald Subaru of Naperville
Naperville, IL
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3,072 Reviews of Gerald Subaru of Naperville
Excellent New Car Purchase Customer Service Gerald Subaru and all its employees provided us with excellent customer service while going through our new car purchase. We are very impressed and ap Gerald Subaru and all its employees provided us with excellent customer service while going through our new car purchase. We are very impressed and appreciate all the work and efforts. Thank you and would recommend the dealership to anyone. More
My dealer went the extra mile for me Mike Price made my experience an enjoyable one. Over the course of two weeks - from first test drive to the last- Mike answered all the questions I ha Mike Price made my experience an enjoyable one. Over the course of two weeks - from first test drive to the last- Mike answered all the questions I had. It was a a great experience with him. Not stressful and filled with a wealth of information about my new subie. I should mention, Nino was a pleasure to work with as well. He understood my budget and negotiated with me to meet somewhere in the middle. More
My used car buying experience My wife and I stopped in to this dealership to look at some used vehicles. Our sales person, Mike, asked us what we were looking for and focused in o My wife and I stopped in to this dealership to look at some used vehicles. Our sales person, Mike, asked us what we were looking for and focused in on those specific vehicles. Mike did not try to sell us something out of our requested price and mileage. He let us test drive a vehicle that we had some interest in, and after our test drive was willing to negotiate the price. We came to an agreed upon price that was fair and attractive. We went ahead with the purchase and everything was done smoothly and professionally. We found the dealership to be top notch. It has a great selection of vehicles and an impressive test drive track. We would definitely recommend this dealership to other people who are looking for a new or used vehicle. More
Great experience...and new Crosstrek! Worked with salesperson Russ Harris. Russ was knowledgeable, professional and friendly. He listened to me and was patient with my questions and with m Worked with salesperson Russ Harris. Russ was knowledgeable, professional and friendly. He listened to me and was patient with my questions and with my (more than a couple) moments of indecisiveness. I didn't feel rushed or pressured. The purchase start to finish felt easy and relaxed. Excellent communication before and after the sale. No surprises in financing. Love my new, first ever, Subaru. More
Buying my first Subaru Process went very well, would recommend to others. I like the idea of a one on one meeting to answer any questions I may have after driving the car fo Process went very well, would recommend to others. I like the idea of a one on one meeting to answer any questions I may have after driving the car for a week or so. More
First time purchase at a car dealership This was my first time buying a new car at a dealership and the first time purchase of a Subaru. It was an easier experience than I had anticipated. This was my first time buying a new car at a dealership and the first time purchase of a Subaru. It was an easier experience than I had anticipated. More
Gerald Subaru for a second time! Thanks for the help with buying our Second Subaru from Gerald Subaru looking for a third in a couple more years! Thanks again for the help. Thanks for the help with buying our Second Subaru from Gerald Subaru looking for a third in a couple more years! Thanks again for the help. More

Top of class Gerald offers best in class lifetime power/tran warrantee with proof of scheduled maintenance and low pressure sales. They respected me as a consumer Gerald offers best in class lifetime power/tran warrantee with proof of scheduled maintenance and low pressure sales. They respected me as a consumer and demonstrated confidence that the product sells itself (no insulting trap/pressure to close ahead of my research or timeline) More
Great experience! After my car was totaled in an accident, I had a very short amount of time to get into a different vehicle. I selected Subaru because close friends to After my car was totaled in an accident, I had a very short amount of time to get into a different vehicle. I selected Subaru because close friends told me how much they loved their Subarus and how long they owned them without any problems. At the dealership, both Russ and Tony made the process of buying a new car enjoyable and painless for me; which I appreciated greatly as every other aspect (insurance, rental car, etc.) had been rather stressful up to this point. Gerald is a top notch dealership and I would highly recommend them to anyone looking for a vehicle. I left feeling excited about my new car; relieved, safer, happier, and more grateful than I had in the almost three weeks since the accident occurred. More
Got what I wanted. I got the car I wanted. The dealer got a sale. Easy peasy, everyone’s happy! I wish everything in life was this simple and pleasant! I got the car I wanted. The dealer got a sale. Easy peasy, everyone’s happy! I wish everything in life was this simple and pleasant! More