Back

Gerald Subaru of Naperville

Naperville, IL

4.7
3,072 Reviews

2379 Aurora Ave.

Naperville, IL

60540

Directions

By Type

3,072 Reviews of Gerald Subaru of Naperville

June 13, 2018

Schemers We agreed on buying a new car for 25,000 total and then we went to the monthly payment I did the math and they tried to sneak in an extra 6,000 withou More

by tere
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nino McMorris, Jesse Bush, Tim Murray
June 12, 2018

Awesome Buy with confidence! Had exactly what I wanted and made it a very pleasant transaction. Easy to work with, will highly recommend to my friends More

by Stymie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, John Pryor, Cynthia Barratt
Jun 13, 2018 -

Gerald Subaru of Naperville responded

Thank you for your truly exceptional feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Alec McKean - General Manager

June 11, 2018

Great Service for a Great Car I came in for a used car that was no longer available but Jeff helped find me a car that was within my range with everything I was looking for and wor More

by Caambrose13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Katsnelson, Jeff Walker
Jun 13, 2018 -

Gerald Subaru of Naperville responded

We appreciate you for letting others know about your truly exceptional experience! If you ever need anything in the future, please don't hesitate to let us know. Sincerely, Alec McKean - General Manager

June 08, 2018

Great experience for a first time car buyer The process was smooth, the dealer was super polite and answered all my questions and made sure that I understood different features that the car has. More

by Theblair
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Price
Jun 13, 2018 -

Gerald Subaru of Naperville responded

Thank you for the fantastic review! Let us know if we can help with anything else in the future, be it service or sales. Sincerely, Alec McKean - General Manager

June 08, 2018

Good time The dealership was nice. Jesse was great to work with. I was able to negotiate a good deal and the sales team was very helpful. More

by Pierced
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Bush, Marie Stepanek
Jun 13, 2018 -

Gerald Subaru of Naperville responded

We appreciate you writing this great review! Thank you for your business and don't hesitate to reach out with anything else in the future. Sincerely, Alec McKean - General Manager

June 08, 2018

Jesse was wonderful to work with! Jesse was very kind and knowledgeable! The dealership was pleasant and the track was kind of fun! Nice experience for my son’s first car! More

by Linda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Bush
Jun 13, 2018 -

Gerald Subaru of Naperville responded

Thank you for taking the time to write this great review! Jesse is an invaluable part of our team and we will gladly share your kind words with him. Sincerely, Alec McKean - General Manager

June 07, 2018

Easy painless experience Jesse was wonderful. He made my experience very painless and easy. I've bought vehicles from a few dealers none of witch were as well educated on the More

by Wrex18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Bush, Tim Murray
Jun 08, 2018 -

Gerald Subaru of Naperville responded

Taking the time to leave this review means a lot to us. A truly exceptional experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing us for your automotive needs! Sincerely, Alec McKean - General Manager

June 06, 2018

Above and Beyond I purchased a 50th Anniversary Subaru Legacy from Gerald Subaru of Naperville. Russ Harris was a pleasure to work with form start to finish. Marie S More

by 5TimeLegacyOwner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marie Stepanek, Russ Harris
Jun 07, 2018 -

Gerald Subaru of Naperville responded

Thank you for taking the time to leave this truly exceptional review. Our team strives to build long-term relationships by delivering amazing service to each of our guests. We appreciate your business and look forward to working with you again! Sincerely, Alec McKean - General Manager -- amckean@geraldauto.com

June 06, 2018

Trustworthy I worked with John Rose at Gerald Subaru of Naperville and had a pleasent car buying experience. I would recommend John to family and friends for thei More

by Bry25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Rose
Jun 07, 2018 -

Gerald Subaru of Naperville responded

Thank you for taking the time to submit this truly exceptional feedback. Our team takes pride in their fast, friendly, and efficient customer service and will be happy to hear that you left Gerald Subaru of Naperville satisfied. We are very appreciative of your 5-star review and recommendation. We appreciate you continually trusting us with your car buying needs and we hope you enjoy your new vehicle! Sincerely, Alec McKean - General Manager -- amckean@geraldauto.com

June 05, 2018

Great Sales & Service We have gone to several other dealers in the past few weeks & nothing comes close to the expertise and attentive service we received. Thanks for maki More

by Jabby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Murray, Jeff Walker
Jun 07, 2018 -

Gerald Subaru of Naperville responded

Thank you for reaching out! Truly exceptional reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Alec McKean - General Manager

...
197
...