Gerald Subaru of Naperville

We bought a Forester! Jesse Bush efficiently helped us with our purchase, answering all questions. He explained and expedited the process each step of the way. We’re very a Jesse Bush efficiently helped us with our purchase, answering all questions. He explained and expedited the process each step of the way. We’re very appreciative. More

Gerald-Jesse Jesse was a pleasure to work with in the purchase of our new Forester. Plus found another Fox Valley small world connection. This was our second Geral Jesse was a pleasure to work with in the purchase of our new Forester. Plus found another Fox Valley small world connection. This was our second Gerald vehicle, we look forward to the next More

After sale care Had an issue with an accessory that I wanted on my new Outback that got neglected when signing the deal to purchase the vehicle. During the sales fol Had an issue with an accessory that I wanted on my new Outback that got neglected when signing the deal to purchase the vehicle. During the sales follow up call with my sales consultant Ehab I stressed my displeasure about not getting the accessory I really wanted. He took that to the sales manager who called me and went beyond my expectations to help me. Between him and Ehab I was able to get what I wanted. They went above and beyond to ensure I was happy with my outback. It showed me that they were concerned even AFTER the sale was completed. I already inked the deal and many dealerships would have just said too bad. Gerald subaru exceeded my expectations and I would recommend them to anyone interested in getting a Subaru. More

Friendly customer service The buying process was a little confusion but Anna rectified and apologized for the mistake. Anna was courteous, nice and friendly. Anna was helpful The buying process was a little confusion but Anna rectified and apologized for the mistake. Anna was courteous, nice and friendly. Anna was helpful and accommodating. More

Overall great experience Friendly staff, awesome environment. Great vibe all around! Eddy was very helpful and listened to what I wanted. He was very knowledgeable and helped Friendly staff, awesome environment. Great vibe all around! Eddy was very helpful and listened to what I wanted. He was very knowledgeable and helped me get exactly what I was looking for. More

Nice place and people John Pryor has been very patient and helpful and knowledgeable. He did not make us feel pressured. We are very happy with our new Forester. John Pryor has been very patient and helpful and knowledgeable. He did not make us feel pressured. We are very happy with our new Forester. More

3 Subaru Family Our family was in the position of needing to purchase two cars at the same time. Our salesperson, Anna Smith, was gracious, informative and patient. Our family was in the position of needing to purchase two cars at the same time. Our salesperson, Anna Smith, was gracious, informative and patient. It was a good experience and I would recommend both Gerald Subaru and Anna to others. More

The best car buying experience Talking about pricing, timing and quality on a sales person , you have to come to Subaru Naperville, great customer service and help in finding the c Talking about pricing, timing and quality on a sales person , you have to come to Subaru Naperville, great customer service and help in finding the correct car on the correct moment. Definitely recommending Subaru Napervile and Leo Lopez , my sales advisor. He went far and beyond. We became friends instantly. More

Knowledgeable friendly staff From sales to finance and other staff, everyone was friendly, knowledgeable. We visited several times and weren't pressured. The day we bought our ve From sales to finance and other staff, everyone was friendly, knowledgeable. We visited several times and weren't pressured. The day we bought our vehicle it took 4 1/2 hours to finally get our keys, That was the only downside. More

My recent purchase My sales person, Ehab Aref was very professional and worked hard to make the sale. I feel I received a very fair price and am very happy. My sales person, Ehab Aref was very professional and worked hard to make the sale. I feel I received a very fair price and am very happy. More