
Gerald Subaru of Naperville
Naperville, IL
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3,072 Reviews of Gerald Subaru of Naperville
We are leasing a Forester Anna was very helpful and knowledgeable. I would highly recommend choosing her when leasing/purchasing a vehicle! Will definitely come back to this de Anna was very helpful and knowledgeable. I would highly recommend choosing her when leasing/purchasing a vehicle! Will definitely come back to this dealership to purchase or lease another vehicle. More
Really good car shopping experience Jesse was really great to work with. I always dread having to purchase a new vehicle, but Jesse really helped it go smoothly. He did not rush me when Jesse was really great to work with. I always dread having to purchase a new vehicle, but Jesse really helped it go smoothly. He did not rush me when deciding what I wanted in my new car More
Satisfied customer Ehab was very friendly and helpful. He guided us through the process and answered all our questions. He made the car buying experience pleasant. We a Ehab was very friendly and helpful. He guided us through the process and answered all our questions. He made the car buying experience pleasant. We are happy with our new Subaru and our experience at Gerald. More
Recommended dealer The sales woman I worked with was very nice, helpful, and could answer all my questions. The dealership was clean and welcoming. I would recommend thi The sales woman I worked with was very nice, helpful, and could answer all my questions. The dealership was clean and welcoming. I would recommend this dealership as good to deal with. More
Leasing a 2018 Subaru Crosstrek Sales Representative Kelly Thomas was very, very good. Her insight helping me negotiate the difference between buying or leasing again was invaluable. Sales Representative Kelly Thomas was very, very good. Her insight helping me negotiate the difference between buying or leasing again was invaluable. I found after several minutes of discussion that I trusted her information which was explicit and quite balanced. I was provided everything I needed to make a decision I will live with for years. More
Thank you!!! Anna and Nino were extremely helpful! Very happy with the vehicle and deal. Excellent service, great selection, clean dealership, friendly atmosphere, Anna and Nino were extremely helpful! Very happy with the vehicle and deal. Excellent service, great selection, clean dealership, friendly atmosphere, willing to help and answer questions More
Best person I could have asked for. This was my first car that I purchased under my own name and didn’t have my parents with me. It was a terrifying experience, but she was amazing she w This was my first car that I purchased under my own name and didn’t have my parents with me. It was a terrifying experience, but she was amazing she was very understanding with my nervousness and she worked to help me find the car that was best for me not the most expensive. I left the lot feeling extremely confident with my choice and genuinely cared for. I mean it when I say I couldn’t have dreamed of anyone better to help me. More

Great staff and vehicles speak for themselves Walked in and didn't feel like someone was trying to sell me something. The staff at this location all had smiles. The person I worked with - Rickie, Walked in and didn't feel like someone was trying to sell me something. The staff at this location all had smiles. The person I worked with - Rickie, was a tremendous help. He also drives the same car I purchased so he has the knowledge. Unlike other dealerships, Rickie actually drove me in the car first and I was able to experience what it felt like as passenger. The dealership is very clean and modern. Overall I felt at ease doing business with and spending time at this dealership. More
Very welcoming and home-like I met with Russ Harris a couple of weeks ago to discuss potential cars for me as my Acura was getting old and racking up miles. (It had well over 200, I met with Russ Harris a couple of weeks ago to discuss potential cars for me as my Acura was getting old and racking up miles. (It had well over 200,000 miles on it). He was very friendly and put no pressure on me when it came to buying since my father was going to put more than half of a down payment on a car. Russ understood that and allowed me to talk to my dad. In the end, my dad ended up finding another car in Elgin for me and Russ was incredibly cool about it when I told him. He wasn't upset or anything like that. He congratulated me and told me to enjoy my new car. He sent an email to me as well stating the same thing and told me to reach out to him if I had any other questions. Thank you so much Russ! If I end up staying in Illinois, I will definitely keep you in mind! More
1st time buyer this was our 1st time visiting Gerald Subaru. we were very satisfied with our salesman eddy Orellana not being overly aggressive with us, and answered this was our 1st time visiting Gerald Subaru. we were very satisfied with our salesman eddy Orellana not being overly aggressive with us, and answered our questions with knowledge of the outback that made us decide to buy it. he wasn't, in plain terms, pushy, like a lot of salesman can be..we weren't pressured.totally happy with the whole process, right down to tony, in financing. you have a great dealership, clean and a lot of perks in your showroom..keep up the good work Gerald. More