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Gerald Subaru of Naperville

Naperville, IL

4.7
3,072 Reviews

2379 Aurora Ave.

Naperville, IL

60540

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3,072 Reviews of Gerald Subaru of Naperville

October 11, 2017

Salesman The salesman was amazing. He was knowledgeable and not pushy at all. He took his time with us and he was able to hold the car we wanted. More

by Joan and Ray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ehab Aref
Oct 12, 2017 -

Gerald Subaru of Naperville responded

Thank you for leaving us this truly exceptional review, Joan. We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Take care! Sincerely, Alec McKean - General Manager

October 10, 2017

Awesome Experience Very Friendly, Fast & Professional service we got an opportunity to see in Subaru. Me & my Friend bought 2 cars within 3 days. Service was excellent. More

by parveentomar1980
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cristian Alva, Anthony Mazany
Oct 11, 2017 -

Gerald Subaru of Naperville responded

It’s great to know that our team provided truly exceptional experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, Alec McKean - General Manager

October 07, 2017

Turned in a Prius C lease for a Impreza lease After months of research (I'm not kidding!), Kelly and Anthony worked hard to help me make this decision. I've never felt more confident in any previo More

by Subaru Judy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Kelly Thomas
Oct 08, 2017 -

Gerald Subaru of Naperville responded

Judy, thank you for taking the time to leave us this feedback. Your truly exceptional review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Sincerely, Alec McKean - General Manager

October 07, 2017

Amazing experience Fast, professional and most importantly easy service. Bought 2 vehicles within 2 days, will definitely be coming back once will need a new car or upgr More

by Julius
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, John Rose, Marie Stepanek
Oct 08, 2017 -

Gerald Subaru of Naperville responded

Julius, it was a pleasure to read about your multiple car-buying experience at Gerald Subaru.  Our top priority is delivering truly exceptional service without making our guests feel rushed or pressured in any way. It's delightful to know our team provided you with such a memorable and outstanding experience. It's fantastic that we have earned your trust and repeat business; we look forward to seeing you again in the future! Sincerely, Alec McKean - General Manager

October 07, 2017

Impressed Fast, professional and most importantly easy service. Bought 2 vehicles within 2 days, will definitely be coming back once will need a new car or upgr More

by Valius
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, John Rose, Marie Stepanek
Oct 08, 2017 -

Gerald Subaru of Naperville responded

It was a pleasure to read about your multiple car-buying experience at Gerald Subaru. Our top priority is delivering truly exceptional service without making our guests feel rushed or pressured in any way.It's delightful to know our team provided you with such a memorable and outstanding experience. It's fantastic that we have earned your trust and repeat business; we look forward to seeing you again in the future! Sincerely, Alec McKean - General Manager

October 05, 2017

Super dealer with super sales person Kelly Thomas. Worked with Kelly to order a new 2018 Forester manual trans car. She was extremely professional and friendly the whole way. I am thrilled to have my n More

by RichMTSubie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin and Rudy, Kelly Thomas
Oct 08, 2017 -

Gerald Subaru of Naperville responded

It is wonderful to hear that our staff at Gerald Subaru consistently provided you with a great experience! We really appreciate this truly exceptional feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Chuck Dziak - cdziak@geraldauto.com

October 04, 2017

Excellent Service This is the second time I purchased a car from Gerald Subaru. Service is excellent, willingness to find exactly what I needed is 5 star. I highly reco More

by NancySN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Eric Zetterlof
Oct 05, 2017 -

Gerald Subaru of Naperville responded

Thank you for taking the time to submit this awesome feedback. Hearing that you received truly exceptional service from one of our sales team members is always encouraging and reassures us of our commitment to our customers. We hope that you enjoy your second purchase from us and we look forward to hopefully doing business with you again in the future. Sincerely, Alec McKean - General Manager

October 03, 2017

Impressed! We are first time Subaru owners and we were VERY impressed with the service we received at Gerald Subaru. After much research, we walked into the d More

by JoyMom23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Bush
Oct 04, 2017 -

Gerald Subaru of Naperville responded

Congratulations on your new Subaru Forrester! Thank you for taking the time to write about your truly exceptional experience. It's great to know Jesse and our staff were able to provide you with a pressure-free and knowledgeable service experience. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Alec McKean - General Manager

October 03, 2017

Great experience! We had visited several Subaru dealerships before going to Gerald. The selection and service Gerald provided was well above the others. We ended up p More

by Phanna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Zetterlof
Oct 04, 2017 -

Gerald Subaru of Naperville responded

Thank you for your great review! We're glad to have Our team provide you with such a truly exceptional experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Alec McKean - General Manager

October 01, 2017

Great experience Everyone at Gerald Subaru was friendly and helpful. Jim Webb was our sales associate and he guided my son the the vehicle selections and options. We w More

by Subaru Fan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Webb
Oct 01, 2017 -

Gerald Subaru of Naperville responded

Thank you so much for your truly exceptional feedback. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Jim! Please let us know if we can ever help you in the future. Sincerely, Alec McKean - General Manager

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