Gerald Subaru of Naperville
Naperville, IL
Filter Reviews by Keyword
By Type
3,075 Reviews of Gerald Subaru of Naperville
My first subaru After a life time of Chevys, i am finally trying something new for a car and i could not be more pleased. From the help the sales staff provided, to After a life time of Chevys, i am finally trying something new for a car and i could not be more pleased. From the help the sales staff provided, to the finance manager, to the mechanical service i received. Everything went smoothly. More
Great Experience! We've owned Audi's and BMW's and our greatest experience has been with the sales team at Gerald Subaru and our salesman, Eric Zetterlof! Eric has alw We've owned Audi's and BMW's and our greatest experience has been with the sales team at Gerald Subaru and our salesman, Eric Zetterlof! Eric has always been our "Go to Guy" for Subaru's and were on our third Outback. Thanks, Eric More
A pleasant experience We went through the CostCo purchasing program, and were expecting adequate service since we had passed up negotiation; we were *very* pleasantly surpr We went through the CostCo purchasing program, and were expecting adequate service since we had passed up negotiation; we were *very* pleasantly surprised to work with Jesse, who treated us like any valued customer. Jesse was kind, pleasant, and professional as we worked around the challenges of buying a car with a 2-year-old on tow (our son quite enjoyed running around the dealership). I would deal with him again. Highly recommended. More
Great Experience! Kelly was friendly, helpful, and responsive without ever being pushy. She really listened to me and helped me find the perfect car to fit my needs. Kelly was friendly, helpful, and responsive without ever being pushy. She really listened to me and helped me find the perfect car to fit my needs. More
Highly Recommended Eric helped me throughout the process, choosing the right car as I requested, talking to his manager back and forth dealing with the price, and in the Eric helped me throughout the process, choosing the right car as I requested, talking to his manager back and forth dealing with the price, and in the end he gave me a very good deal. He is patient, professional, responsive salesman. More
First New Car It was my First new car, It took a long time at the dealer but will be worth it in the long run. Thank you Eric , marie & Asim . I will recommen It was my First new car, It took a long time at the dealer but will be worth it in the long run. Thank you Eric , marie & Asim . I will recommend you all to family and friends. And look forward to seeing you during my oil changes . Thanks again ! More
Exceptional experience buying new loaded Outback This was the first car I ever ordered custom, and fully loaded. I made contact with Gerald Subaru in June of 2017 and waited until the 2018 Outback w This was the first car I ever ordered custom, and fully loaded. I made contact with Gerald Subaru in June of 2017 and waited until the 2018 Outback was available. The whole process of choosing features, to picking up the vehicle and choosing point of sale add-ons was helpful. This time I bought everything, which means I'll have Subaru handle all service in the future as well. I'm excited to see how long a new Outback lasts doing everything recommended. Thanks for an outstanding job, Peter Giarratano and the rest of the team at Gerald Subaru of Naperville, IL. Rob & Sabrina Granner More
Friendly and Helpful I found the car I purchased at Gerald Subaru online. I was coming from out of state to purchase the car, and Abid was very helpful at sending the docu I found the car I purchased at Gerald Subaru online. I was coming from out of state to purchase the car, and Abid was very helpful at sending the documents I needed ahead of time promptly. My experience at the dealer was also great. Everything went smoothly, and the people I dealt with were friendly. More
My first Subaru I've never driven anything but American cars. It was hard to ignore Subaru's high safety & customer satisfaction ratings. I had the pleasure of worki I've never driven anything but American cars. It was hard to ignore Subaru's high safety & customer satisfaction ratings. I had the pleasure of working with Cali Tabor. She gave me very personalized service. I know that Cali is part of a larger team, but I was never passed around from person to person! I was never pressured. I was informed & encouraged to make a decision based on the vehicle's equipment & performance. I wasn't hustled, I was supported. Cali was a key component in my decision to choose the Outback. More
Excellent service. Mainly soft sell. Calabria was excellent. Understood our needs and price. She was very knowledgeable in the vehicles and spend a good deal of time with us. The only rea Calabria was excellent. Understood our needs and price. She was very knowledgeable in the vehicles and spend a good deal of time with us. The only reason this is not a 5 star rating is the harder sell for the protective coating. We are thrilled with the vehicle and would definitely return. More











