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Gerald Subaru of Naperville

Naperville, IL

4.6
3,075 Reviews

2379 Aurora Ave.

Naperville, IL

60540

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3,075 Reviews of Gerald Subaru of Naperville

September 09, 2017

Decent Erick was frendly & knowledgeable. We looked at several cars & Erick found my husband the car with options that fit what he was looking for.I think A More

by Buck
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Asim Aslam, Eric Zetterlof
Sep 12, 2017 -

Gerald Subaru of Naperville responded

Thank you for taking the time to submit this truly exceptional feedback. Our team takes pride in their fast, friendly, and efficient customer service and will be ecstatic to hear that you left satisfied. We are very appreciative of your 5-star review and recommendation. We appreciate you continually trusting us with your car buying needs and we hope you enjoy your new vehicle! Sincerely, Alec McKean - General Manager

September 06, 2017

Great Friendly Sales Service Cali Taber was friendly and knowledgeable on the cars with the options that we were looking for, even driving us through the dealer lot showing us var More

by Ray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Calabria Taber
Sep 06, 2017 -

Gerald Subaru of Naperville responded

Thank you for taking the time to write this review. Our highest priority is delivering truly exceptional service to our guests and we are delighted to know that Cali made sure your concern was addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us. Sincerely, Alec McKean - General Manager

September 05, 2017

Great sales service Since this was my first car shopping, I searched lots information. After reading through this website, I am sure Kelly will be the one I can rely on. More

by Iris Lin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Asim Aslam, Kelly Thomas
Sep 06, 2017 -

Gerald Subaru of Naperville responded

We’re delighted to hear of your truly exceptional experience at our dealership, Iris. We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, Alec McKean - General Manager

September 04, 2017

Great experience for my first Subaru I appreciated John's laid back style. He was informative without being pushy. He was supportive during the whole process. I'm really happy with my More

by Legacy owner
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Anna Smith, John Ziebarth
Sep 06, 2017 -

Gerald Subaru of Naperville responded

We're excited to hear that John took care of you and that everything went very smoothly. We hope for another opportunity to give you truly exceptional service again! Let us know if you need anything else! Sincerely, Alec McKean - General Manager

September 04, 2017

Great experience and service Eric was amazing to work with and very friendly and approachable to deal with. From the start he didn't put too much pressure and was extremely courte More

by bhavik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Zetterlof
Sep 06, 2017 -

Gerald Subaru of Naperville responded

Thank you for taking the time to write this truly exceptional review. We are pleased to hear that Eric was able to provide an efficient and overall positive experience. Hope to see you again! Sincerely, Alec McKean - General Manager

September 04, 2017

Wonderful Sales Consultant! Usually when I shop for something major to purchase I feel overwhelmed and anxious. However, Jesse Bush, from the beginning made me feel comfortable More

by connieL2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Jesse Bush
Sep 06, 2017 -

Gerald Subaru of Naperville responded

Hello, and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Jesse was there to provide you with truly exceptional service. Thank you again and congratulations on your new car. Sincerely, Alec McKean - General Manager

September 02, 2017

the best dealer and dealership I highly recommend Gerald Subaru. The facility is the best, and they have a lot of cars that I can choose. If I repurchase a car, I will definitely co More

by HoandJi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Bush
Sep 03, 2017 -

Gerald Subaru of Naperville responded

Thank you for leaving us this truly exceptional review! We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Take care! Sincerely, Alec McKean - General Manager

September 01, 2017

Great service! Thank you, James, for great service! Respectful, considerate, a real pleasure. He even stayed late to make sure it all went smoothly. Thank you again. More

by RDC123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Webb
Sep 03, 2017 -

Gerald Subaru of Naperville responded

We appreciate your input!. Glad to hear that you are consistently impressed with the truly exceptional service we offer here at Gerald Subaru of Naperville. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, Alec McKean - General Manager

August 31, 2017

very positive I have not purchased a new vehicle in more than a decade,but on Aug 16 I purchased a new Impreza. Mike Price was very professional,very patient,very k More

by lady car.cnn 156
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Price
Sep 03, 2017 -

Gerald Subaru of Naperville responded

Thank you so much for taking time out of your day to share your truly exceptional experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Sincerely, Alec McKean - General Manager

August 31, 2017

You gotta go to Gerald! Cali was an excellent sales person. I can't believe she been at it such a short time! The price was fair. The product is excellent. What more can you More

by Dannysdadd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Asim Aslam, Calabria Taber, Cynthia Barratt, Stephen Cook
Sep 03, 2017 -

Gerald Subaru of Naperville responded

Thank you for sharing this truly exceptional feedback with us. We feel our sales department is what makes us special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you! Sincerely, Alec McKean - General Manager

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