
Gerald Subaru of Naperville
Naperville, IL
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3,072 Reviews of Gerald Subaru of Naperville
They were so easy to work with! They were not your classic "car salesman". Much more friendly and kind. They made it pretty easy for me to buy my first car. Honestly, go buy a car fr They were not your classic "car salesman". Much more friendly and kind. They made it pretty easy for me to buy my first car. Honestly, go buy a car from them. More
Subaru Purchade Experience The entire staff at Gerald Subaru in Naperville was outstanding. I began my vehicle search in April and met Ricardo Rodriguez who,treated me professio The entire staff at Gerald Subaru in Naperville was outstanding. I began my vehicle search in April and met Ricardo Rodriguez who,treated me professionally and with total understanding that I was just beginning my vehicle search, He remained in contact with me in a professional manner. When I finally made my decision to purchase Ricardo was not available, however, I was fortunate enough to meet Eric Zetterlof , who took over as my sales consultant. What a wonderful young man, both professional and extremely knowledgeable. He understood my needs and requirements and went the extra mile to meet my expectations. . Finally we met Anthony Mazany, who also went out of his way to make our deal happen. Not only dis Tony make the deal happen he gave us a deal that exceeded our expectations. This is the dealership that you want to purchase your next vehicle from. An outstanding group of people ! Than you! More
Bought Preowned Vehicle Saw the car I wanted to buy on the internet. Eric was our Sales Consultant and he was great. He was very patient during the test drive and our check Saw the car I wanted to buy on the internet. Eric was our Sales Consultant and he was great. He was very patient during the test drive and our checking of all the "toots and whistles" on the car. We bought the car. More
Great Salesman Jim was welcoming, personable, and offered great customer service. He was the only salesman that let me test the car's safety feature and was not afra Jim was welcoming, personable, and offered great customer service. He was the only salesman that let me test the car's safety feature and was not afraid to show me what the car can do on the road. He was patient with us during price negotiation and I am happy with my purchase! More
easy, informative Sales consultant, Mike, was informative yet low key which was pleasant to deal with. Test track in back of the dealership was good way to show the car Sales consultant, Mike, was informative yet low key which was pleasant to deal with. Test track in back of the dealership was good way to show the car's handling. More
Great experience with James! James helped me find exactly the right car for me. James listened to what I was looking for and made sure I got a great deal on the car. He made sure James helped me find exactly the right car for me. James listened to what I was looking for and made sure I got a great deal on the car. He made sure I was happy and excited about my new car. I had a great experience at this dealership. I'm happy I went in and left with a great Subaru! Thanks you! More
First Subaru purchase, excellent customer service! I started my car buying process at Subaru, as it was my top choice, and wasn't disappointed. From the moment we walked in we were greeted and treated I started my car buying process at Subaru, as it was my top choice, and wasn't disappointed. From the moment we walked in we were greeted and treated extremely well by our sales representative, Eric. Eric was very knowledgeable about the vehicles and could speak from personal experience, driving a Subaru himself. I liked that Gerald Subaru offers a test track so you can see some of the features in action, this was a great touch. Eric was patient and courteous with me and my father through the whole process and was always available to answer questions via text, email, or phone. He helped me find the exact car I was looking for and took the time to walk me though all it's features when it arrived. While the car buying purchase can be stressful and time consuling, Eric and Gerald Subaru were genuine and considerate throughout. I felt very comfortable with my decision by the end and couldn't be happier with the vehicle. The warranties and service features both Gerald and Subaru offer are outstanding and I would highly recommend both to my peers. thank you to Eric and the team at Gerald for helping me find my new favorite car! More
Love my Subaru! My husband and I had not purchased a car for a number of years and were dreading the process. From the beginning, Mr. Michael Price was informative, My husband and I had not purchased a car for a number of years and were dreading the process. From the beginning, Mr. Michael Price was informative, helpful and so thoughtful in dealing with our numerous questions. There was no high pressure or exaggerated promises. He did not appear annoyed or put out when I was throwing out my offers for purchase during the initial negotiations. However, on our first visit Mr. U. Rodriguez was unwilling to deal and we ended up leaving. This was not a surprise but was inconvenient as I suspected there was more wiggle room in the negotiation. Mr. Price followed up, really worked for us and ultimately we came to a reasonable agreement. He put me in the car that I wanted at the price I was willing to pay. When I returned for the rest of the detailing, the service department was very good as well. Mr. Aslam was very informative, low pressure and efficient with our paperwork as well. High marks for Mr. Price and Mr. Aslam; they are very professional. I have been enjoying my new car immensely! More
Best choice we ever made Me and my wife were in need of a new car. We were dead set on a Subaru. And this isn't the first one we went to. But it is the only one we went back t Me and my wife were in need of a new car. We were dead set on a Subaru. And this isn't the first one we went to. But it is the only one we went back too. They helped us get the car of our dreams in our budget. More
Love My New Forester I cannot say enough about Kelly Thomas. Not only was she extremely genuine but very professional. There was no pressure at all. She found a way to I cannot say enough about Kelly Thomas. Not only was she extremely genuine but very professional. There was no pressure at all. She found a way to work in my favor and I could not ask for more. This was a very smooth process from beginning to end. She followed up with a call. Thank you for all your hard work, for staying late and for making me feel so special. More